Norm Invest Reviews 

1,254
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was introduced by a friend and started investment in May 2022 with my annual bonus money. throughout, the way the money has been invested has been transparent and the portfolio was optimized fo... See more

Company replied

Rated 5 out of 5 stars

The guys at Nord Investment are very helpful and nice. Even if the investment app for now is only in Danish, they changed their email communications to English to accommodate my needs. They also offer... See more

Company replied

Rated 5 out of 5 stars

It is a very uncomplicated way to invest money. The app is very nice to navigate, and you can easily see how your portfolio is set up. Customer service is very friendly and competent, and they answ... See more

Company replied

Rated 5 out of 5 stars

I have been investing with Nord Investments for 2 years now and I couldn't be happier with the service they provide. They are also quick to help me every time I call or message them regarding my portf... See more

Company replied

Company details

  1. Investment Service
  2. Asset Manager Service
  3. Fund Management Company

Written by the company

Norm Invest er den nemmeste måde at investere. Få en gratis investeringsplan på norminvest.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,254)

155 reviews in the last 12 months

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Rated 4 out of 5 stars

very swift

very swift, very efficient.

October 25, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Christian

Thank you so much!

Best regards
Mette
NORD.investments

Rated 5 out of 5 stars

The guys at Nord Investment are very…

The guys at Nord Investment are very helpful and nice. Even if the investment app for now is only in Danish, they changed their email communications to English to accommodate my needs. They also offered a consultancy call and are super fast at answering in general. The app itself is easy to use even for a dummy in financial investments (like me) and I could easily see my portfolio grow over months! Can definitely recommend :)

August 12, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Valeria

Thank you very much for your review and elaboration.
It means a lot to us, and we are very glad to read, that you are satisfied with both our product and our service.

Best regards
Mette
NORD.investments

Rated 5 out of 5 stars

High level service

High level service - and personal follow up.

March 17, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hej Mathias

Tak for din anmeldelse!
Vi er utroligt glade for din ros af vores service.

Med venlig hilsen
Mette
NORD.investments

Rated 1 out of 5 stars

At first Nord seems as a good place to…

At first Nord seems as a good place to put your money. It is fairly easy to setup and the process is rather smooth. The app in it self is okay.

I got a bit suspicious, when I could not find a "sell" button... Why was that? Well you have to write them, when you want to sell. Fair enough I thought.

I wrote them, that I wanted to sell. Then Nord had the thought, why not call and ask why, even trying to persuade me to keep my investment with them... In the end they sold my investment and I received and email with instructions to get my money to my personal bank account... The step for getting your money out, is a fair bit more complicated than starting an investment.

In the end I have had my money stuck in transfer for about 11 days now. Multiple phone calls to Nord, have shed a light on a process at Nord and Saxo Bank that is far from good.

I hope I will see my money again :) but so far no luck.

Update. I have now received my money. Thanks to Nicholas for the help.

February 13, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi again Morten

I am glad that we were able to reach you by phone yesterday to have a good talk.

I would ,however, once again like to apologize on behalf of Saxo Bank, since the process time was way too long in this case. We did, and always do, our best to make sure that they uphold the timeframe, however they have been very busy, which caused extra process time in this particular case.

As we spoke about on the phone, the reason we make a call when a customer wishes to sell is simply to get to know our customers better and also to get feedback, since our customer satisfaction is highly important to us. Furthermore, it is also to ensure that every customer is aware and informed about all circumstances regarding the sales process.

We never intent to make you feel otherwise.

In the end, I am happy this was solved and appreciate the time you took to talk with me yesterday.

Best,
Mette
NORD.investments

Rated 5 out of 5 stars

My experience with NORD has been…

My experience with NORD has been nothing but positive. It is seamless to set up and get started. The team responds promptly via the chat function, and they are always happy to help ensure customers get the most of their services. A special thanks to Hans-Christian, who has been nothing but awesome!

January 25, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Emil

Thank you very much for your review and kind words!
We truly appreciate it. I will make sure to forward the praise to Hans-Christian.

Best regards
Mette
NORD.investments

Rated 5 out of 5 stars

Very happy with Nord Investments

Very easy to get set up with Nord Investments, the account has a nice visual overview showing how your investment changes overtime and customer support are helpful!

November 13, 2020
Norm Invest logo

Reply from Norm Invest

Hi Marcus

Thank you for your recommendation!
We are pleased to read that you are happy with our product and our customer service.

Best regards
Mette
NORD.investments

Rated 5 out of 5 stars

Great customer service and ability to…

Great customer service and ability to create an investment profile tailored to your needs.

November 12, 2020
Norm Invest logo

Reply from Norm Invest

Hi Harris

Thank you for your recommendation! We truly appreciate it.
We are pleased to see that you are happy with the investment guidedance, that you have received.

Best regards
Mette
NORD.investments

Rated 5 out of 5 stars

Fast and reliable…

I am been using Nord investment for about 5 months. I am very happy with their service. I could also see that the money that I invested have had a 4% increase just in few months :)
I would definitely recommend it for others.

December 2, 2019
Unprompted review
Norm Invest logo

Reply from Norm Invest

Dear Sangeetha

Thanks for your great review! :-)

Best regards
Team NORD

Rated 5 out of 5 stars

The Nord team is impressive!

The Nord team is impressive! They reply within minutes and are always there to help, also remarkable progress of the company. Not long ago, Nord changed the partner bank, and the transition from one bank to another was easy and smooth.

August 7, 2019
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi there Dan,

Thank you so much for your review. We are so happy to hear that you felt an easy and smooth transition from Københavns Andelskasse to Saxo Bank. We did all we could to make it exactly that.

Best,
Team NORD

Rated 5 out of 5 stars

No worries :-)

Det fungerer :-)

July 3, 2019
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hej Mads

Vi er glade for at have dig som tilfreds kunde :-)

Med venlig hilsen
Team NORD

Rated 5 out of 5 stars

Easy set up and good guidance …

Easy set up and good guidance throughout the process. App works fine and one can follow the development in almost real time.

September 12, 2017
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Thomas

Thank you for your review. We are happy that you like our app. :-)

Kind regards
Team NORD

Rated 5 out of 5 stars

Honest and fairly priced investment option with great customer service

I've been very happy with the service from Nord.investments. The app just works and getting started is super easy. In my eyes the provide a great simple solution for anyone who wants to invest their savings in an intelligent way instead of gambling on individual stocks. All fairly priced and with no hidden fees or agendas. Any questions I've had has been answered swiftly.

In short a great place to put your savings to see them grow or to diversify your portfolio of investments.

June 3, 2017
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Simon, thank you for your review. We're super happy to hear, that you're satisfied with the experience :-)

Best regards,
Team NORD

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