Good value
Quality: 5
Value for money: 5
Reply from Pens.com
Hello George,
Thank you for your feedback! We're happy to hear you were satisfied with your purchase. We appreciate your support and look forward to serving you again in the future.
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The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.
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Product details
Brand: Pens.com
MPN: MUO
All reviews
Love, Love, Love. Christmas gifts for my coworkers.. everyone loved them.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received and we look forward to working with you again soon.
Nice size - love the 2 tone color - 4 mugs were broken and the E was missing on some on the word CHALLENGE
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received, and we look forward to working with you again soon.
Love them. Good quality
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality mugs received, and we look forward to working with you again soon.
I love both sets, and so does my Seniors. They hold a lot of soup, coffee or whatever you want to use it for. I'm happy I made this purchase. Every cup arrived in one piece, nothing broken. They are packed so well. I have one set of red, and the other set is blue. I may oder the green, so keep an eye out. I just love them.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality mugs received which hold alot of stuff, and we look forward to working with you again soon.
Was disappointed in the size of my logo. Got lost on the front of the mug
Quality: 5
Value for money: 2
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. I am sorry to learn that the products you received were not up to standard. We take pride in ensuring that we deliver high-quality products. An email was sent to you with more details.
Art work looks great! Accomplished on time! Recommend it to anyone who has money. Although it was expensive it was worth it
Quality: 5
Value for money: 3
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality mugs received which the proof looks great and is worth the price paid. We look forward to working with you again soon.
Mug very nice
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for your feedback! We’re happy to hear you’re pleased with the mug!
These mugs turned out really nice.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the mugs received which is a great item, and we look forward to working with you again soon.
Good price. Good product. Good packaging, nothing broke during shipping.
Quality: 5
Value for money: 5
The mugs looked great originally. However, the logo disappeared after washing in the dishwasher one time. This happened to all mugs in this order. I've never had this happen from any mug I've purchased and customized from other vendors before.
Quality: 1
Value for money: 3
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear the logo disappeared after one wash. An email was sent to you with more details regarding this issue.
this is a great mug, excellent quality and a great price.
Quality: 5
Value for money: 5
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you found the mugs received great, excellent quality and great price. Thank you for choosing pens.com for your promotional products, and we look forward to working with you again soon.
Very satisfied with the clarity and quality of the printing and the feel/texture of the cup.
Quality: 5
Value for money: 5
Reply from Pens.com
We are grateful for your outreach and the feedback you provided about the products. The quality of the printing and the cup's texture have met our expectations. We look forward to the opportunity to work together again soon.
Got the personalized Grande 16oz Two-Tone Maren Ceramic Bistro Mug for our tai chi participants for Christmas. Everyone loves the mug. Great quality with quick, efficient service.
Quality: 5
Value for money: 5
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are happy to hear everyone who receives these mugs loves them as they are of great quality and the service is efficient and quick. We look forward to working with you again soon.
This was our 3rd time ordering this same product. Each time we used different colors. This time the screen printing placed our logo near the lip of the mug. All other times, the logo was centered on the mug. We would like better consistency between products, especially since the prices have nearly doubled since last year.
Quality: 3
Value for money: 3
Reply from Pens.com
Thank you for providing your insights on the products you received. I am disappointed to learn that they fell short of your standards. We take great pride in delivering products of the highest quality. An email was sent and this issue was already resolved with your acceptance.
I love the shape and the color. A great gift for my clients.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for taking the time to share your positive experience with our order fulfillment service. We are delighted to hear you love the pens received which the shape and color is great which makes a great gift for your clients. We thank you for choosing pens.com for your promotional products.
Nice big mug which we use as gifts for our clients.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for taking the time to share your positive experience with our order fulfillment service. We are delighted to hear you love the mugs received which is a great gift for your clients and we look forward to continue working with you again soon.
Cups are sturdy and well made. The printing on the cups was not consistent and many of them were not centered, slanting in different directions.
Quality: 3
Value for money: 3
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. I am sorry to learn that the products you received were not up to standard as we take pride in ensuring that we deliver high quality products. Please send us an email to reviews@pens.com with the order information so that we can work with you in providing a resolution.
Great job on making these and getting them to me in a timely manner! They make great gifts at an affordable price.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for taking the time to share your positive experience with our order fulfillment service. We are thrilled to hear you love the mugs that was received in a timely manner and we look forward to working with you again soon.
I ordered this mug for our condo complex and they were a hit! The colors were true to the pictures on the website. The quality was very good and a big plus was they are microwavable. The ordered arrived very quickly! So thankful I ordered these from Pens.com
Quality: 5
Value for money: 5
Reply from Pens.com
We are elated knowing that the products and services you received with your order were nothing short of amazing. We strive to provide nothing but the best to our customers, and we are so glad we could do this for you. We are thankful for the opportunity to work with you and look forward to working with you again in the future.