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The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.
Brand: Pens.com
MPN: TEC-11542
Poor quality....defective lights...poor applying my logo/inscrip....overpriced....remove from market
Reply from Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear the pens received that is of poor quality, lights are defective and overpriced . An email was sent to you with more details regarding this issue.
At least 25 of the pens the light did not work and some of them the ink quality was awful.
Reply from Pens.com
Thank you for sharing your feedback Kathleen, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention.
An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
This pen is the cheapest I have ever seen, my bad for not reading the description well enough to know it is lightweight plastic. That means it doesn't have the mass to be an effective phone stand and the phone basically falls over. Also many of the lights don't work. I am in the process of getting a refund for a small portion of my order. Very disappointed in myself for choosing this pen. I have gotten other pens in the past that were better.
Reply from Pens.com
Thank you for sharing your thoughts on the products you received. I am sorry to hear that they did not align with your expectations. We are dedicated to maintaining high-quality standards in our offerings. An email was sent to you with further details regarding this issue.
