I have received several reminders to leave a review for this pen which I wasn’t going to do but I will now. The pen is very good. I’ve ordered pens from this company for 20 years, but my last order took over five months to produce I actually had to hire a lawyer and threaten legal action for them, holding my money and not delivering a product before they did I don’t know what happened to their customer service, but it’s been nothing but a nightmare. I was contacted by another customer service rep, who believe it or not took care of my problems was very apologetic. I ordered another batch of pens and they were produced within days not months. I feel like they’re back to their great customer service with a quality product. I guess everybody goes through a bad period. But in this case, I’m still taking away a few stars for the five months of hell I had to go through to get to this point.

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