Disappointed in the size of the logo which spine with a representative about before it went to production. I also sent an e-mail which I got a short response stating it was already approved and released. I called 20 mins after accepting the proof. Really disappointing, the lack of follow through.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback Joseph, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention.
An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.