Independent Trading Co. Windbreaker Full-Zip Jacket Reviews

3.0

(4 reviews)

A product’s star rating is calculated as the average of all its reviews.

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52.9K Reviews

4.1

The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.

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Quality

3.8

4 ratings

Value for money

4.0

4 ratings

Product details

Brand: Independent Trading Co.

MPN: PRD-XYXBU8LXG

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All reviews

Jan 9, 2026

We only received about half of our order (placed 11/25) and are still waiting, as of 1/9/26, for PENS.COM and/or their vendor to fulfill the other half! Other than that, the windbreakers we DID receive are nice and what we expected.

Quality: 4

Value for money: 5

Reply from Pens.com

Jan 29, 2026

Thank you for sharing your feedback Roger, and we’re truly sorry for the issue. This is not the level of service we aim to provide.

We appreciate you bringing this to our attention.

An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.

Nov 26, 2025

the logo came out perfect, timely delivery

Quality: 5

Value for money: 5

Reply from Pens.com

Dec 15, 2025

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality jackets received and we look forward to working with you again soon.

Oct 24, 2025

Never received it

Quality: 1

Value for money: 1

Reply from Pens.com

Dec 2, 2025

Thank you so much for your feedback Justin,

We truly appreciate you taking the time to share it with us, and we sincerely apologize for the inconvenience that occurred.

We’ve just sent you an email from reviews@pens.com so we can assist you further. We will be more than glad to help resolve this for you.

Oct 14, 2025

Completely satisfied with our purchase. Thank you.

Quality: 5

Value for money: 5

Reply from Pens.com

Oct 23, 2025

Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality jackets received which is satisfactory. We look forward to working with you again soon.