Soft Touch Basilia Stylus Pen

Soft Touch Basilia Stylus Pen Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Pens.com

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52.6K Reviews

4.1

The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.


Here’s what people highlighted

Quality

4.4

27 ratings

Value for money

4.4

27 ratings


Product details

Brand: Pens.com

MPN: AC8


All reviews


Rated 4 out of 5 stars

The same pens in silver are better quality and write better with a smoother ink flow.

Quality: 4
Value for money: 4
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which writes well and ink is smooth. We look forward to working with you again soon.

Rated 3 out of 5 stars

The phone number was smaller then I expected.

Quality: 3
Value for money: 5
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Reply from Pens.com

We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.

Rated 4 out of 5 stars

Good product. They are sleek and professional looking. The logo is a little faded looking on some pens and the ink stopped working almost immediately on a few of them, but other than the few dud it was a good purchase.

Quality: 4
Value for money: 5
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Reply from Pens.com

Thank you for your feedback, Alaina!

We’re glad to hear you like the sleek and professional look of the Soft Touch Basilia Stylus Pens.

We’re sorry to hear about the few pens with faded logos or ink issues — we’ve sent you an email to address the matter promptly.

We truly appreciate you bringing
this to our attention and will share it with our team to help improve future orders.

Rated 3 out of 5 stars

The pens themselves are okay. The print quality however was poor.

Quality: 3
Value for money: 2
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are sorry to hear you found the print quality poor. An email was sent to you with more details regarding this issue.

Rated 5 out of 5 stars

Love these pens.

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received . We look forward to working with you again soon.

Rated 5 out of 5 stars

The pens write well and look great. Thank you! My only issue was that the yellow pens are impossible to read. When using white imprint on a yellow pen- the result is not good. Pens.com was nice enough to replace those for me with a different color.

Quality: 4
Value for money: 4
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which writes well and it was a pleasure to have the issue resolved. We look forward to working with you again soon.

Rated 5 out of 5 stars

Well made!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received, and we look forward to working with you again soon.

Rated 5 out of 5 stars

This pen met our needs well. It looks good and works as it should.

Quality: 5
Value for money: 5
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Reply from Pens.com

We are happy to hear the pen delivered just what you needed — stylish, functional, and dependable! Thanks for choosing us.

Rated 5 out of 5 stars

Great product at a reasonable cost. My clients like the weight, feel, and the smoothness when writing.

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the quality pens received which the product is at a reasonable cost, nice weight, feels great and write smooth. We look forward to working with you again soon.

Rated 5 out of 5 stars

I bought these for my department at work and they love them!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the pens received, which fits the purpose intended and is greatly loved. We look forward to working with you again soon.

Rated 5 out of 5 stars

They looked great!!!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the pens received which looks great, and we look forward to working with you again soon.

Rated 4 out of 5 stars

I WAS EXPECTING THE YELLOW ONES TO BE IN MY ORDER AND THEY WERE NOT

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received.  We are sorry to hear you have not received any yellow pens in the assorted order received. An email was sent to you with more details.

Rated 5 out of 5 stars

Very nice product for price. Gave to our customers as gifts and was liked by all.

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for reaching out to us and for sharing your experience with us. We appreciate you sharing your experience with us regarding the very nice products received which is for a great price and is greatly loved by your customers. We look forward to working with you again soon.

Rated 4 out of 5 stars

Cute colors very vibrant. Seems like a decent quality and feel. One updated review: They say "blue ink" but these are black ink! Some might be blue but not all. I don't normally care for black ink pens.

Quality: 4
Value for money: 4
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Reply from Pens.com

Thank you for reaching out to us and for sharing your experience with us. We are pleased to hear you found the pens received with cute colors and is very vibrant and we must apologize that you received black ink with blue inks ordered. An email was sent to you with more details.

Rated 2 out of 5 stars

Not all of the pens write very well and the "soft touch" materials aren't all that comfortable with the grooves in the side. I wouldn't order them again and am apprehensive about giving them out to customers.

Quality: 3
Value for money: 2
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Reply from Pens.com

Thank you for providing your insights on the products you received. I am disappointed to learn that they fell short of your standards. We take great pride in delivering products of the highest quality. An email was sent to you with further information regarding this issue.

Rated 5 out of 5 stars

very nice pen!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for reaching out to us and for sharing your experience with us. We are happy to hear you found the pens received very nice and we look forward to working with you again soon.

Rated 3 out of 5 stars

The pen itself is OK at best. It is a pen and it works. However this was the worst print job I have ever received from Pens.com. All of my other previous orders from them had very crisp legible print/font on them. I think the surface of this pen being so rubber-like may have affected the quality of the print job on this one. Because of that, I cannot recommend this pen if you own a small business like me and want your company name and logo printed clearly on them. Most of these turned out blurry, were printed off the pen, the font/print was crooked, the ink used to print on the pens was smeared all over some of the pens, I received some pens that had other people's names and/or company names printed on them. I received some pens with other people's name and/or company names printed on top of my company name. Overall this was just a bad order. I wish I could say something more positive about it but I cannot. In the end Pens.com is shipping me some replacement pens for the ones that were the worst of the batch but this order as a whole was not good. Again, I would advise steering clear of getting pens like this one where the outside is very rubber-like/rubbery. I think that affected the overall print quality.

Quality: 3
Value for money: 3
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Reply from Pens.com

Hello Dan
Thank you for taking the time to share your feedback with us.
Your insights are invaluable in helping us improve our products and services.
We are thankful for the opportunity to work with you.
For any queries and concerns feel free to reach out to us at reviews@pen.com.

Rated 3 out of 5 stars

At first i really liked the pens. the soft grip is great they write good but the longer we have been using them i noticed the printing on them is rubbing off!! Also most of the pens are not screwed together very tight, they come apart when handing out to our customers. sincerely, Juliana Roy Trotter Service Loup City NE

Quality: 3
Value for money: 3
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Reply from Pens.com

Hello Juliana,
We are genuinely sorry to hear about the conditions of the pens that you received. This is concerning, especially since we are committed to delivering products of the highest quality to our customers. Please look for an email from us at reviews@pens.com, This will enable our speciali
sts to personally assist you and work towards resolving this matter. Your satisfaction means a lot to us, and we're here to make sure we address this issue promptly.

Rated 5 out of 5 stars

Good quality for the money

Quality: 5
Value for money: 5
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Reply from Pens.com

Hello Bruce,
We are elated to know that the products you received were nothing short of amazing. We strive to provide nothing but the best to our customers, and we are so glad we could do this for you. We are thankful for the opportunity to work with you and look forward to working with you again i
n the future. For any queries and concerns feel free to reach out to us at reviews@pen.com.

Rated 5 out of 5 stars

Great pens write nice. Have people who compliment me on how nice they are

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for taking the time to express your positive experience with our exceptional writing pens. We are thrilled to learn that you are fond of the pens you received, which offer excellent writing quality and receive numerous compliments. We appreciate your decision to choose pens.com for your promotional product needs.