University of Phoenix Reviews 

8,083
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I am two classes away from completing my BSM degree here at UoP online. The most valuable part of my journey has been the ability to continue working as a Primary Education Teacher while studyi... See more

Rated 5 out of 5 stars

The moment I decided to attend University of Phoenix for my Masters of Education everyone I spoke with was extremely professional. I had no issues with anything. I also like they have a way for us to... See more

Rated 5 out of 5 stars

UOPX was with me 100% of the way in my DNP program. Support was always provided when needed. The faculty was knowledgeable and supportive. It was a VERY rigorous program, and I feel an enormous sense... See more

Rated 1 out of 5 stars

THEIR FINANCIAL AID DEPARTMENT DRAGS THEIR FEET KEEPS CHANGING MY LOAN AMOUNTS WITHOUT CONSULTING ME OR EXPLAINING WHY. THEY WANTED TO HAVE A GRADUATE ON THEIR BOOKS SO THEY ADVISED ME NOT TO CHANGE M... See more

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About University of Phoenix

Written by the company

Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time.

You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here:

https://www.phoenix.edu/blog/alumni-chronicles/podcast.html

And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here:

https://www.phoenix.edu/alumni/luminaries.html

We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs.

Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone.

As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school.

Your 24/7 classroom is open.

Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html

Built for Working Adults. Degree programs: Bachelor's, Master's, Doctoral, Associate, Certificates, Single Courses.

Written by the company

Work. Family. School. Choose all three.
You shouldn’t have to choose between supporting a family and rising to your potential. Earn your associate, bachelor’s, master’s or doctoral degree in the time you have right now.
Experience is an awesome teacher.
Our instructors average 20 years of real-world experience, so you won’t just learn theory — you’ll learn how to apply it.
Pay the same price from start to finish.
Keep the same tuition until you graduate from your degree program, even if it takes longer than you planned. That’s our promise. No matter what surprises life brings, your tuition is locked in.
Take the fastest route to graduation.
Adult learners bring a lot to the table. Learn about opportunities that could shave thousands of dollars off your tuition costs, and months off your graduation date.
Earn your degree from an accredited university.
We are accredited by the Higher Learning Commission (hlcommission.org).

Tuition Guarantee

Pay the same price from start to finish

Pay the same price from start to finish
Keep the same tuition until you graduate from your degree program, even if it takes longer than you planned. That’s our promise. No matter what surprises life brings, you can count on us.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.3

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(8,083)

483 reviews in the last 12 months

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Rated 5 out of 5 stars

UOPX was with me 100% of the way in my…

UOPX was with me 100% of the way in my DNP program. Support was always provided when needed. The faculty was knowledgeable and supportive. It was a VERY rigorous program, and I feel an enormous sense of pride and accomplishment having completed it.

August 3, 2026
Rated 1 out of 5 stars

THEIR FINANCIAL AID DEPARTMENT DRAGS…

THEIR FINANCIAL AID DEPARTMENT DRAGS THEIR FEET KEEPS CHANGING MY LOAN AMOUNTS WITHOUT CONSULTING ME OR EXPLAINING WHY. THEY WANTED TO HAVE A GRADUATE ON THEIR BOOKS SO THEY ADVISED ME NOT TO CHANGE MY PROGRAM EVEN THOUGH IT TOTALLY SCREWED UP MY FINANCIAL AID. AND THEY TRULY HAVE NO REGARD FOR THEIR STUDENTS AND THEIR FINANCES SINCE THEY ARE A FOR PROFIT SCHOOL. IT'S KINDEGARDEN COLLEGE. IF YOU DO THE WORK YOU WILL PASS BUT THEY WILL HAVE TAKEN YOU FOR ALL YOUR MONEY AND YOU WILL HAVE A WORTHLESS DIPLOMA. THE ONLY THING I LEARNT WAS TO DO MORE RESEARCH NEXT TIME I PICK A SCHOOL.

July 30, 2026
Unprompted review
University of Phoenix logo

Reply from University of Phoenix

Hi Wendy, thank you for bringing this to our attention. We would like to help as soon as possible. Please email your contact information to UOPXSocial@phoenix.edu so we can share this with the appropriate department. Thank you.
-Allie, Community Manager

Rated 1 out of 5 stars

Disappointed and Frustrated With the Clinical Mental Health Counseling Program

I am extremely disappointed with this program. It is nothing like I expected it to be, and if I had known what it was really like, I would have chosen a different school.

The biggest issue is that you are essentially expected to teach yourself everything. The instructors assign textbooks, tell you what chapters to read, and then you’re left on your own to figure it all out. There are no meaningful lectures, no real teaching, and very little guidance from the instructors. Considering the cost of tuition, I expected to actually be taught—not handed a textbook and expected to become an expert on my own.

The only regular interaction with instructors is through weekly discussion posts. Those discussions are mostly students sharing opinions with one another. While instructors may comment or summarize what was covered that week, that is not the same as teaching. If you didn’t have enough time to read every chapter because you’re balancing work and family responsibilities, those discussions don’t make up for what you’re missing.

Every week you’re expected to read several textbook chapters, complete multiple assignments, participate in discussions, and then immediately move on because a new week starts the following Tuesday. There isn’t enough time to truly understand the material, retain it, or learn how to apply it before you’re already being tested on something new. It’s an exhausting cycle of reading, rushing through assignments, and moving on before you’ve had a chance to actually learn.

Many students in this program work full-time, have families, and have responsibilities outside of school. The workload doesn’t seem to take that reality into account. The pace is unrealistic, especially in a profession where understanding the material is so important.

What frustrated me the most was residency. Students are expected to stand in front of the class and practice counseling one another, yet the program had never actually taught us how to counsel someone in a practical way. We learned theories, concepts, diagnoses, and terminology, but we were never shown how to apply those concepts in a real counseling session. Reading about counseling is not the same as being taught how to counsel.

Being expected to perform counseling skills in front of instructors and classmates without adequate preparation was embarrassing and incredibly frustrating. I couldn’t help but wonder why we were being evaluated on skills that had never truly been taught.

The creators of this program need to seriously rethink how it’s designed. Future counselors deserve actual instruction, demonstrations, feedback, and opportunities to learn from experienced professionals—not just independent reading and self-teaching.

I kept hoping the program would improve as I progressed, but it never did. Instead, I became increasingly frustrated and disappointed. I would not choose this program again, and I regret spending so much time believing it would eventually become the educational experience I was promised.

July 29, 2026
University of Phoenix logo

Reply from University of Phoenix

Hello, we're concerned by your comments and we'd like to look into this to provide support. We appreciate your honest feedback, we're always trying to improve the student experience. We've followed up with the department regarding your experience. If you'd like to share any additional details, please do so at UOPXSocial@phoenix.edu. Thank you.
-Leann, Community Manager

Rated 5 out of 5 stars

Where big dreams come true

The University of Phoenix has been the perfect fit. Working two jobs and obtaining a degree, has definitely been an experience that has strengthened me. I am so proud of my progress, and I could not have done it without the assistance of all the wonderful academic and financial advisors. I feel blessed to attend a college that pours into first generation students.

March 31, 2026
Unprompted review
Rated 4 out of 5 stars

Program was great.. until I needed clinical support

I’ve really loved the program so far but now that I am getting into the clinical portion of the experience I am starting to have some issues and doubts. The lack of support, even when I reach out is not acceptable. I reached out multiple times with the difficulty in finding a clinical site, I received little guidance or assistance. Then received a final notice the day prior that paper work was due or our course would be dropped if not completed. I hadn’t received any notice or notification prior to this of due dates etc. so on the clinical front this is very frustrating. I hadn’t received any also checked in with my coordinator once I submitted some of the information to ensure there were not other steps necessary and I received no response until I received the automated group email about the final notice.

July 29, 2026
Rated 5 out of 5 stars

My review as an MBA Grad

This master’s degree program offers a flexible and accessible learning environment, which is especially beneficial for working professionals and adult learners like myself. The program’s structure allows students to balance their studies with personal and professional commitments effectively.

July 29, 2026
Rated 5 out of 5 stars

I got to explore Business Science not…

I got to explore Business Science not just to learn the basics, but also to learn what can help me avoid illegal lawsuits for my business. University of Phoenix I would recommend to anyone willing to reach the goals they're willing to accomplish or need more time to accomplish them.

July 28, 2026
Rated 5 out of 5 stars

Outstanding Experience

The moment I decided to attend University of Phoenix for my Masters of Education everyone I spoke with was extremely professional. I had no issues with anything. I also like they have a way for us to chat with advisors if there is a quick question we need to ask. The entire program had teachers who were outstanding. I will be returning for my Doctorate degree in education.

July 29, 2026

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