The instructor Marc made me very comfortable during the lesson and was very patient. He made sure to give us the time to correct any faults we had made and explained everything very well . He was qui... See more

Location
Switch locationCastle Hill Avenue, Castlehill Ave, CR0 0TF New Addington, England, GB
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See what reviewers are saying
I recently completed my CBT with Phoenix and I can only say good things about the setup, the team and the outcome. The team were very supportive and patient and made sure that nobody went out ont... See more
Really impressed and fortunate to have had such a positive and good cbt Instructor like Marc on Sunday. He made it very easy and clear for me to understand the importance of bike safety on the road. I... See more
I took two tries to get my CBT and had Marc for both. He was incredibly reassuring, patient and encouraging with me as I was struggling. I felt really supported and safe, and trusted Marc's advice co... See more
Company details
About Phoenix Motorcycle Training - Croydon
Written by the company
Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!
When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.
Contact info
Castle Hill Avenue, Castlehill Ave, CR0 0TF, New Addington, England, United Kingdom
- 020 8819 4231

Compulsory Basic Training (CBT)
Replied to 69% of negative reviews
Typically replies within 24 hours
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The Instructor
Mark our motorcycle instructor was…
Mark our motorcycle instructor was extremely helpful with good tips & advice on slow speed control general safety awareness when riding on roads , Good tips on motorcycle clothing safety equipment & on going training to improve our skills
Had a great day and passed the CBT
Had a great day and passed the CBT. Big thanks to Marc, nothing complicated just clear and simple learning. Thank you again.
My experience doing my CBT
My experience doing my CBT where do i start. We had Marc as the instructor and let me tell you..... what a guy he is.
He had so much time and patience with us. Marc gave us an insight on differnt levels of protection you can get and differnt materials for weather conditions. When out on the bikes Marc has his own way of keeping you calm with his dad jokes and it works. (I met a girl once .......) 🤣
Thank you Marc and Phoenix for helping me achive my CBT
Marc was a good teacher 👌 only issue…
Marc was a good teacher 👌 only issue was the location
Mark my trainer was absolutely great
Mark my trainer was absolutely great he taught me from not knowing how to ride a bike to full on being safe on the roads. Stand up guy hes funny and strict at the same time honestly if you are going to pick a training centre pick the croydon one.
Very good motorcycle instructor
Marc was a very good motorcycle instructor made you feel at ease and explained everything well and a funny person would give him six stars but only you can give five thanks Marc
Excellent
Mark was great. Clear and concise with what was expected, assisted where it was needed and gave great advice as well as being relaxed.
Decent bikes to learn on too so all around great experience.
Great CBT, supportive professionals!
I took two tries to get my CBT and had Marc for both. He was incredibly reassuring, patient and encouraging with me as I was struggling. I felt really supported and safe, and trusted Marc's advice completely.
As a woman I felt a little anxious going into the quite male dominated world of motorbiking but I would really recommend Phoenix to any other women, as I felt welcomed and in the end really enjoyed my CBT.
Marc my instructor deserves a raise
Marc my instructor deserves a raise, one of the best teachers I’ve had, constantly cracking jokes and making people feel at ease and comfortable and I thank him for that.
Marc was amazing instructor very…
Marc was amazing instructor very patient and gave you the help where it was needed
It was a really good experience
It was a really good experience. Training was amazing really helpful as a first time rider. Mark was an excellent instructor that helped me get my certificate.
Great …
From calling Phoenix directly to book my CBT in their Crystal Palace centre, to the actual day of my CBT I found that all staff and instructors were extremely helpful, professional and provided me with a great experience of their company. The instructor on the day was extremely good and filled me and the group with confidence with his calmness and teaching methods. Overall a great experience will definately be using them for MOD 1 and MOD 2
fantastic instructor (Marc )
fantastic instructor (Marc ) made everyone on the course enjoy the experience. very patient, good communicator, great knowledge. most important was his ability to give confidence to others that was very apprehensive. would strongly recommend phoenix motorcycle training .
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