I honestly can’t thank ProMed enough for all their help, especially Alisha. Setting up a new GP practice comes with a million questions and challenges, and Alisha has been there every step of th... See more
Company replied
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See what reviewers are saying
Promed deserves 5 stars. We buy all our medical supplies from Promed. Our Promed contact is Catherine. Catherine goes above and beyond to make sure all our needs are met. She is always friendly... See more
Company replied
SUPER CUSTOMER CARE SUPER SERVICE THANK YOU SO MUCH AMY YOU ARE A PLEASURE TO DEAL WITH AND MADE THE WHOLE PROCESS VERY EASY.
Company replied
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Manufacturer
- Medical Supply Store
Written by the company
Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland
Contact info
Tulligmore, V93 YD9D, Killorglin, Ireland
- 1800 619 619
- info@promed.ie
- promed.ie
4.7
Excellent
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
We ordęred medical grade fridge , customer service was great and whole process very smooth. Highly recommended
March 12, 2025
Reply from Promed
Thank you for your feedback. It always great to hear what our valued customers have to say about our teams. Have a lovely day from all at Promed!
Very helpful person on the phone 🙏
May 16, 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. Have a great day, from all the team here at Promed.
Reply from Promed
Thank you Dr. for your kind words. Our team here at Promed take pride in their quality of work at all times. Have a lovely day!
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
Extremely helpful operators
Extremely helpful operators. Very prompt delivery. Excellent service
April 2, 2025
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
Great excellent service and very easy…
Great excellent service and very easy to deal with
March 13, 2025
Reply from Promed
Hi, Thank you for taking the time to post your feedback. Our technicians are extremely committed to being the best. Have a great day!
Always a great experience with Promed
always a great experience with Promed. All staff are very approachable and willing to assist us. Recent purchase of large item couch etc., and delivery guy Peter was really helpful and couldn't do enough for us. Great to see people/companies being so helpful in this day & age! Highly Recommend. Thanks to Elisha!
March 19, 2025
Unprompted review
Reply from Promed
Hi, Thank you for taking the time to post your feedback. It is always great to hear from our loyal customers. Have a great day!
very efficent friendly experience
February 18, 2025
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Always so pleasant to deal with
Always so pleasant to deal with, very helpful, and prompt delivery.
February 20, 2025
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Annual Service of Equipment
Appointment was confirmed 7 days prior.
Technician arrived on time. Facilitated interruptions to use PC while he was working. Equipment servicing was carried out efficiently and discretely.
February 21, 2025
Reply from Promed
Thank you for taking the time to post your review. Our Technicians are committed to delivering a high Service level. Have a good day!
Good communication and customer…
Good communication and customer service. Very pleasant , would recommend
February 20, 2025
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Super service from Promed
Super service from Promed! Response times are great and deliveries are prompt.
February 11, 2025
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Laura Heffernan
Laura, the sales executive I have been dealing with, has been extremely kind and patient. Very helpful and clear with all the information I have requested, and very efficient, really taking care of the client
January 14, 2025
Reply from Promed
Thank you so much for your lovely words of appreciation. Laura is an asset to the Promed business and goes above and beyond for our customers. Have a great day!
Can the Technician when using Doctors…
Can the Technician when using Doctors computer in there room please dont turn computer off as it took the Doctor some time to get into the system thank-you
February 5, 2025
Reply from Promed
Thank you for taking the time to write us a review. We have addressed your feedback with our team. Have a great day!
customer service is excellent
January 17, 2025
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
equipment was delivered on a sunday and…
equipment was delivered on a sunday and thrown over the fence on a wet dat. The outer packaging was soaked. Luckily the equipment was fine
January 9, 2025
Reply from Promed
Thank you for the feedback. We are extremely sorry to hear about your experience when receiving this order. We have escalated this to our courier partner and they have ensured that this will not happen again.
Everything we required in stock and…
Everything we required in stock and fast delivery
December 19, 2024
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Good prices and delivered very quickly
Good prices and delivered very quickly, excellent.
November 21, 2024
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Efficient delivery..
November 12, 2024
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
Reply from Promed
Thank you for taking the time to post your review. Have a good day!
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