We can't thank Kieran & his colleagues enough for sorting our teen daughters phone out, for use when she travelled abroad. It was essential for us to know we could contact her anytime & vice versa & h... See more
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See what reviewers are saying
Keiran and his team have always looked after me with my queries and helped out to his full potential.
Company replied
Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more
We are a growing company in Camden. We had first class customer service experience from RCUK over a period of 3 weeks and maybe more. We have prompt responses to queries regarding invoice and billing... See more
Company replied
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Mobile Phone Repair Shop
- Telecommunications Service Provider
Written by the company
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
Contact info
2 Highfield Avenue, NW11 9ET, London, United Kingdom
- 020 8731 7171
4.9
Excellent
120 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keiran and his team have always looked…
Keiran and his team have always looked after me with my queries and helped out to his full potential.
March 27, 2026
Unprompted review
Reply from RCUK - Golders Green
Hi Carmen,
Thank you for taking the time to leave us a review. We are delighted to read that Keiran and the team look after you well.
We hope to see you again soon.
All the best,
RCUK Golders Green
efficient and swift response
March 4, 2026
Unprompted review
Reply from RCUK - Golders Green
Hello Ereira,
Thank you for taking the time to leave us a review. We are delighted to read that you received efficient service.
We hope to see you again soon.
All the best,
RCUK Golders Green
Invaluable advice from Kieran
Invaluable advice from Kieran, honest and genuine and so friendly. Not pushy but real!
January 26, 2026
Unprompted review
Reply from RCUK - Golders Green
Hi Marilyn,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
All the best,
RCUK Golders Green
Had some issues with my handset
Had some issues with my handset. Keiran was amazing with the way he sorted things out
December 22, 2025
Unprompted review
I visited the Golders Green branch…
I visited the Golders Green branch today thinking my son’s contract cost had doubled. Ishay quickly spotted that it was actually a charge for two months. Very helpful and honest thank you, Ishay!
December 10, 2025
Unprompted review
Reply from RCUK - Golders Green
Hi
Thank you for taking the time to leave us a review. We are delighted to read that Ishai helped you out.
We hope to see you again soon.
All the best,
RCUK Golders Green
Ishai and Keiran helped me a lot with…
Ishai and Keiran helped me a lot with selling me the perfect phone. They even moved all my information from my old phone to the new one. I would definitely recommend RCUK to anyone looking for a new phone.
November 18, 2025
Unprompted review
Reply from RCUK - Golders Green
Hi Bayla,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that Ishai and Keiran helped you find your perfect phone.
We hope to see you again soon.
All the best,
RCUK Golders Green
Boudene was very responsive
Boudene was very responsive. She was able to deal with my issue very quickly by troubleshooting to eliminate possible problems and settling on the best solution
November 12, 2025
Unprompted review
Reply from RCUK - Golders Green
Hi Nikita,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that Boudene was very responsive.
We hope to see you again soon .
All the best,
RCUK Golders Green
Wonderful!
Friendly, professional and helpful assistance by choosing a new provider.
Thank you! Made my day.
July 31, 2025
Unprompted review
Reply from RCUK - Golders Green
Hi Aviva,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that we made your day.
We hope to see you again soon.
All the best,
RCUK Golders Greern
great service and quick response!
July 22, 2025
Unprompted review
Reply from RCUK - Golders Green
Hello Tziri, thank you for taking the time to leave us a 5 star review. We are delighted to see that you received great and quick service.
We hope to see you again soon.
All the best,
RCUK Golders Green
Ari was polite and extremely helpful
Ari was polite and extremely helpful. Solved my problem quickly and efficiently.
Many thanks.
April 29, 2025
Unprompted review
Reply from RCUK - Golders Green
Hi Joseph,
Thank you for taking the time to leave us a 5 star review. We are delighted to see that Ari was extremely helpful and polite.
We hope to see you again soon.
All the best,
RCUK Golders Green
Great service
I had a great experience in purchasing a new phone recently. I received a good offer from Aaron and was served in store by Keiran. He was extremely helpful and made the transition from one phone to the other seamless!
April 6, 2025
Unprompted review
Reply from RCUK - Golders Green
Hi,
Thank you for taking the time to leave us a 5 star review. We are really pleased to see that you received excellent service from Aaron and Keiran.
We hope to see you again soon.
All the best,
RCUK Golders Green
I recently changed from an iphone to a…
I recently changed from an iphone to a samsung and RCUK helped me with the transfer. Boudene is very helpful and prompt with her response, she set up a good time that was convenient for me to come into the store. All the staff at the branch are extremely helpful and Professional.
March 18, 2025
Unprompted review
Reply from RCUK - Golders Green
Hello,
Thank you for taking the time to leave us a 5 star review. We are pleased to see that the team successfully helped you with the transition from iPhone over to Samsung.
We hope to see you again soon.
All the best,
RCUK Golders Green
Aron luftig is so helpful whenever any…
Aron luftig is so helpful whenever any issue comes up… he’s around. Really appreciate the many times he’s helped. Great company and excellent customer service.
December 10, 2024
Unprompted review
Reply from RCUK - Golders Green
Hi Rachelli, thank you for taking the time to leave us a review. We are pleased to hear that Aaron sorted out any issues you had.
We hope to see you again soon.
All the best,
RCUK Golder Green
Exceptional service every time
My family has been with RCUK for years, and their service has always been amazing. They are incredibly reliable and professional. Aron and Kieran have been particularly helpful to me going above and beyond to help and sort out any problems I have, at all hours.
December 3, 2024
Unprompted review
Reply from RCUK - Golders Green
Hello,
Thank you for taking the time to leave us a review. We are pleased to see that Aaron and Kieran have been helpful going above and beyond.
Thank you for staying loyal to RCUK all these years.
We hope to see you again soon.
All the best,
RCUK Golders Green
Good Service
Responsive, easy to deal with and managed expectations well.
November 20, 2024
Unprompted review
Reply from RCUK - Golders Green
Hi Simon,
Thank you for taking the time to leave us a review :-). We are pleased to see you had a fantastic experience with RCUK.
We hope to see you again soon.
All the best,
RCUK Golders Green
Excellent service
I found the service at rcuk amazing. So helpful and patient even though I had to ask many questions etc. They explained everything very clearly to me and helped me choose a good phone. Very impressed
November 19, 2024
Unprompted review
Reply from RCUK - Golders Green
Hi Elki, thank you for taking the time to leave us a review :-). We are pleased to hear that you were very impressed with the service you received at our Golders Green store.
We hope to see you again soon.
All the best,
RCUK Golders Green
Our business has been with RCUK for 5…
Our business has been with RCUK for 5 years now, they take care of our Internet and phone / work lines. They are extremely helpful, Aaron, suchi and keiran instantly respond if we need anything and go above and beyond. I would highly recommend them to anyone
November 19, 2024
Unprompted review
Reply from RCUK - Golders Green
Hi Yosgord, thank you for taking the time to leave us a review :-). We are so pleased to hear that after 5 years, you are still receiving extremely helpful service from the team.
We hope to see you again soon.
All the best,
RCUK Golders Green
Excellent Customer Service from RCUK
We are a growing company in Camden. We had first class customer service experience from RCUK over a period of 3 weeks and maybe more. We have prompt responses to queries regarding invoice and billing with advice of how to avoid out of contract costs . We were given an excellent renewal contract option with the latest phone on offer. They listen to any queries and respond with viable flexible options. We really felt looked after by the Account Manager and the Customer Service / Billing Team.
October 30, 2024
Unprompted review
Reply from RCUK - Golders Green
Hi Nila, thank you for taking the time to leave us a review. We are really pleased to hear you received first class customer service here at our Golders Green store.
We hope to see you again soon.
All the best,
RCUK Golders Green
Aron leads the best team…
No other place to go for comms requirements.
Attention to detail.
Honest.
Helpful.
Knowledgeable.
Friendly.
Great service.
What more does one need.
September 20, 2024
Unprompted review
Reply from RCUK - Golders Green
Hello,
Thank you for taking the time to leave us a kind review. We are pleased to hear you were happy with the great service that we provided.
We hope to see you again soon.
All the best,
RCUK Golders Green
5* customer service experience
Having been a longtime SIM only client of RCUK, I have seen firsthand the swift responsiveness of Aaron, Kutts and the team at resolving any issues. And that’s all we want at the end of the day.
September 6, 2024
Unprompted review
Reply from RCUK - Golders Green
Hello,
Thank you for taking the time to leave us a review and for being a long-term SIM only client with us. We are pleased the team were quick at resolving any issues you had.
We hope to see you again soon.
All the best,
RCUK Golders Green
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