Red House Service Station Reviews 

314
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and rescue operators for being exceptionally friendly, polite, and professional during unexpected and stressful roadside situations. People are consistently impressed by the extremely prompt response times, noting that professional support teams arrive rapidly to resolve mechanical issues and get stranded drivers moving again. Some people were satisfied with the convenient text message updates and tracking tools that provided clear, accurate arrival estimates. Consumers also shared how safe, warm, and comfortable they felt inside the clean recovery vehicles while being safely transported home after an unexpected incident.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick responses and friendly drivers during... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Delivery service

Consumers express satisfaction and appreciation regarding the delivery service, highlighting exceptionally... See more

Response time

Users describe positive interactions with response_time, consistently highlighting fast arrivals and prompt... See more

User experience

Customers had positive experiences with user_experience, highlighting excellent service and quick rescue... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more

Rated 5 out of 5 stars

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and wha... See more

Rated 5 out of 5 stars

Straightforward booking. Correct tow vehicle scheduled. Arrived within a few minutes of forecasted ETA. Carefully checked the vehicle and loaded it. Phoned by office to say it was being off l... See more

Rated 5 out of 5 stars

My insurance company arranged breakdown recovery with Redhouse Recovery. The app link I received via text message from Redhouse was prompt and easy to use. I could track the arrival of the recovery ve... See more


Company details

  1. Towing Service
  2. Car Service

Written by the company

Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire


Contact info

5.0

Excellent

TrustScore 5 out of 5

314 reviews

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No recent history of asking for reviews

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5.0

All reviews

(314)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

The driver was fantastic!

The driver was fantastic!
Great guy with a nice attitude.
Definitely knew his stuff and was friendly, polite and professional.
He took great care to make sure my car was safe, secure and that I was happy with everything as we went along.
I couldn’t wish for a better experience after breaking down

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Broke down on a Sunday

Broke down on a Sunday morning on the M1.
Got to me in record time and from calling the company to getting to my destination only took 1hr!
Very friendly and professional guy, highly recommended

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Who ever tonight’s chef is that was outstanding food

Have have came back to red house over 6 months ago and have always been really good but tonight who ever was cooking I can’t compliment any more tonight was the best Chinese we’ve ever had 17/4/2026 !

Everything from the duck the sweet-and-sour chicken slices, cantonese chicken was brilliant

but what stud out the most was the salt and pepper chips they was amazing the amount of taste was unbelievable!!

Please keep up this amazing food

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

The time from ringing the breakdown company to them allocating to a recovery service and them coming to my location, assessing the problem doing the necessary checks and loading the car onto the recovery vehicle transporting to the garage/tyre replacement, unloading finalising more paper work and eventually leaving me was under two hours incredible from start to finish and this was all down to Red House Service Station Recovery a huge thankyou to the driver concerned, would definitely recommend.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from start to finish. My car broke down and was passed to then via the breakdown company. I was able to track to recovery van with an ETA (which was earlier than expected). Craig was very friendly and very quickly got my car on the flatbed and took it to my chosen garage, and then took me home. Couldn’t ask for anymore!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and what their estimated time of arrival would be.
James was really polite and helpful. He answered all of my queries thoroughly and went above and beyond to ensure that everything was working okay before he left.
Highly recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Bang on service

Bang on service, had a text message to say Red house had been notified about 10 mins later they arrived. The guy (I can't remember his name) was great. I would definately use again.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

My breakdown company contacted Red…

My breakdown company contacted Red House to assist me, first time I've seen this company & I must say they where brilliant. Kept me informed when they would be with me, took only 30 mins to get to me, there was a text to track where the truck was which was great & the guy who cane to assist was really good, chatty and pleasant, he showed me what he would be checking (battery) got me started in no time. Gave me advice what to have checked. Paperwork sorted & I could get in with the place I needed to be. Being a bank holiday I was expecting a long wait but 30 mins was amazing response. Great breakdown company who I would definitely recommend.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The mechanic came within half an hour and quickly diagnosed the problem so I was able to drive my car again.

Excellent service and would recommend Red House

March 31, 2026
Unprompted review

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