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Rent From Locals: Car Rental in Albania & Greece Reviews 

1,010
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient service, noting that the vehicle handover process is extremely smooth and helpful. People find the online booking process easy to navigate and appreciate the reliable communication provided throughout their entire trip. Some reviewers were not happy with the overall condition of certain vehicles, mentioning unexpected scratches, worn-out tires, or various mechanical problems. A few customers also pointed out that the cars provided did not always match the pictures or the initial descriptions shown online. Additionally, a small number of travelers experienced minor inconveniences regarding missing equipment or accessories inside the rented automobiles.

What people talk about most

Service

Customers had positive experiences with service, noting that the overall rental process was smooth,... See more

Product

People report ambiguous experiences with product, reflecting a clear split in customer feedback. While many... See more

Staff

Users describe positive interactions with staff, often highlighting exceptional service and a warm welcome... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is easy... See more

Quality

Reviewers share mixed feedback about quality, with opinions varying widely. While some consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with these people from Rent From Locals! They were always gentle and kind. The car service was fine, their attention were warm and friendly. I should highlight the transparency, the q... See more

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

Renting from rentfromlocals was super easy and great! We picked up the car from Tirane Airport and returned it to the same spot. The car was in good condition, and amarildo explained what i needed to... See more

Rated 5 out of 5 stars

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely... See more


Company details

  1. Car Rental Agency
  2. Online Marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,010)

537 reviews in the last 12 months

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Rated 1 out of 5 stars

Not well served

I arrived in airport at 9:00 am. The car reservation was at 10:00, but the seller told me that i’d have to wait just 40 minutes. The car arrived at 12:00 and they weren’t phisically at the airport, but said to me to go to their office by foot. The car that i received was not well made. After a quick stop, it didn’t turn on. they sent me another car, but arrived at 22 pm

August 3, 2026
Rated 5 out of 5 stars

We had an excellent experience renting…

We had an excellent experience renting a car, and everything went smoothly from start to finish. The vehicle was clean, well-maintained, reliable, and exactly as described, making our trip completely hassle-free.

A special thank you to Martin, who was exceptional throughout the entire process. He was incredibly helpful, professional, friendly, and always quick to respond to any questions we had. His excellent customer service and willingness to go the extra mile made a real difference to our experience.

I highly recommend renting from them, and I wouldn’t hesitate to use their service again in the future. Thank you, Martin, for making our trip so easy and enjoyable!

August 6, 2026
Rated 5 out of 5 stars

Everything was great

Everything was great - we even got a fast and efficient help when we got a flat tire in the middle of the night. Overall a great experience, would recommend 👍

August 2, 2026
Rated 1 out of 5 stars

I cannot recommend this platform based…

I cannot recommend this platform based on my experience.

I booked an Audi A3, but when I arrived I was given a very old Toyota Auris instead. This was not an equivalent replacement in terms of comfort, quality or driving experience.

The vehicle had over 350,000 km, worn-out suspension, a noisy undercarriage, multiple dents and accident damage, and torn interior upholstery. It felt like a car that had reached the end of its service life rather than a rental vehicle. I was traveling with my daughter, and this was extremely disappointing.

I accepted the replacement only because I had just arrived in a foreign country and had no realistic alternative. Advertising one vehicle and providing something completely different and in such poor condition is misleading.

To make matters worse, instead of addressing these issues professionally, the owner responded by attacking my character with insulting comments rather than discussing the facts.

My advice to future customers is simple: make sure you receive exactly the vehicle you booked, and inspect it very carefully before accepting the keys.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Picking up the car at the airport was fair

Picking up the car at the airport was easy. This was not the case for other tourists we saw, who faced discrepancies regarding the type of vehicle offered. The agent was very responsive. He was highly helpful and allowed us to optimize our vacation thanks to his advice.I highly recommend this group of agencies given the services they offer and the related rates. However, it is prudent to reserve the vehicle with the minimum down payment and to be firm and very vigilant during pickup.

August 6, 2026
Rated 5 out of 5 stars

Super recommended application if you…

Super recommended application if you want to rent a car in Albania. Reliable, precise tips and prices that are more than affordable. The machine was as described and the modest deposit required at the end of the rental and has been regularly replaced. Great deals especially that included full insurance!!!
If I return to Albania I will reuse this App.

August 6, 2026
Rated 3 out of 5 stars

We were given a different car than the…

We were given a different car than the one we had booked (in my opinion, a worse one). The car wasn’t completely clean, the rear-view mirror was broken, and it was impossible to see through the rear window. Throughout the entire rental period, the check engine light was on, and occasionally the exhaust warning light also came on.

On the other hand, the rental company responded fairly quickly to our messages, and in the end everything was resolved without any major issues.

August 6, 2026
Rated 5 out of 5 stars

Nice people, better service

Great experience with these people from Rent From Locals! They were always gentle and kind. The car service was fine, their attention were warm and friendly. I should highlight the transparency, the quick and efficient communication with them in every moment we need. They make things easier.

August 5, 2026
Rated 4 out of 5 stars

Smooth

All went well. Pick-up of the car near the airport (walking distance). Took a while for the car to arrive at the pick-up place as it was delivered there right after a drop-off in another city and traffic was bad. Handover of the car was very smooth and uncomplicated. 12V outlet was not working, charging mobile phone was only possible after replacing the respective fuse. At the end of the rental period, the owner came to pick-up the car near the hotel and it was not a problem to extend the rental for a couple of hours as we came back a bit later than anticipated.

August 5, 2026
Rated 5 out of 5 stars

It was perfect, thanks guys!

Everything went perfectly with ZIRI-rent a car. Communication via WhatsApp was simple and smooth. We received a really friendly welcome, complete with a bottle of cold water! Our car was a Skoda Rapid in perfect condition that served us brilliantly (even in the mountains—and there are plenty of mountains in Albania!). Returning the vehicle in the middle of the night was hassle-free; they even drove us to the terminal in the car, which hadn't been part of the original plan. All this for a more-than-reasonable price (€310 for 10 days). Truly nothing to complain about—thank you very much!

August 2, 2026

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