Brevitt-Rieker Ltd Reviews 

580
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service and seamless online ordering process, noting that parcels arrive promptly and safely within a couple of days. Many consumers also mention that the footwear is exceptionally comfortable, accurately described on the website, and available in a wide selection of modern styles. However, some people mentioned experiencing frustrating issues with product durability, noting that materials like soles or leather can degrade quickly. A few reviewers additionally highlighted concerns regarding returns, stating that the process can sometimes be complicated or lack free return options in certain regions.

What people talk about most

Product

Clients share ambiguous opinions on product as many reviewers praise the stylish designs, comfortable fit,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the excellent materials, comfortable... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficient... See more

Order

Reviewers highlight positive aspects of order, noting that items are easy to purchase on the website and... See more

Return policy

Users describe ambiguous interactions with return policy, as many reviewers highlight a quick, hassle-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather.. Spoke to customer service... See more

Rated 4 out of 5 stars

Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.

Rated 5 out of 5 stars

Excellent quality and fit. I am size 9 ladies, and in amongst the more traditional styles are some really modern ones. I dont buy my Shoes, sandals, or Boots anywhere else. Because if my locality (... See more

Rated 5 out of 5 stars

The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... See more


Company details

  1. Shoe Store
  2. also in
  3. Bag Shop
  4. Boot Store
  5. Footwear Wholesaler
  6. Handbags Shop

Written by the company

Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags


Contact info

  • 36 Compass Point, LE16 9HW, Market Harborough, United Kingdom

  • rieker.co.uk

4.2

Great

TrustScore 4 out of 5

580 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(580)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent process from start to finish

Excellent process from start to finish. It was easy to negotiate the website and the delivery was on time. When I had to return one item, it was accepted unequivocally and I was refunded promptly.

July 27, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Enjoy your new shoes!

Rated 5 out of 5 stars

Easy website

Easy website. Fast delivery

September 24, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Enjoy your new shoes!

Rated 5 out of 5 stars

Great pair of shoes

Very quick delivery and the shoes fit well and are extremely comfortable.

September 24, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Enjoy your new shoes!

Rated 5 out of 5 stars

Easy online shopping for shoes

It was easy all sizes easily able to view and description and pictures kept informed of delivery they give you locations so if unsure can go and try the shoes on

September 24, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Enjoy your new shoes!

Rated 4 out of 5 stars

Easy to order

Easy to order, efficient delivery

August 25, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thanks so much for your review. Enjoy your new shoes!

Rated 5 out of 5 stars

The manager of the Barnstaple shop's…

The manager of the Barnstaple shop's customer care is outstanding! When I realised I'd bought and come home to Bristol with the wrong size shoes she made it easy for me to return them for a swap. Then she followed up at the postoffice when the replacements didn't reach me. After several messages and conversations we worked out the parcel had been taken from my doorstep and she arranged for head office to post me another pair. Sheila was warm and friendly throughout, replying quickly and taking action reliably. The best service possible- huge thank you!

August 19, 2026
Unprompted review
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Thanks for shopping with us :)

Rated 5 out of 5 stars

Comfort for my ageing feet!

Love Reiner footwear. Always comfortable. Rapid delivery.

August 25, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Thanks for shopping with us :)

Rated 5 out of 5 stars

Recommended

After a few years sterling service I needed to replace my Rieker trainers. I found exactly what I was looking for in the sale, ordered and my new, comfy trainers were speedily delivered. My go-to brand for stylish and comfortable town shoes.

August 25, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Thanks for shopping with us :)

Rated 5 out of 5 stars

Quick delivery

Quick delivery, quality shoes.

August 25, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thank you so much for your review! Thanks for shopping with us :)

Rated 1 out of 5 stars

Structural failure in heel

I bought a pair of remonde shoes less than twelve months ago. These shoes have only received seasonal weekend wear and both heels have clean identical splits straight through the material - a structural failure that clearly indicates a major manufacturing defect rather than standard wear and tear. I was told by the retailer that Remonde have refused any repair/ replacement or refund. I will not buy this brand again.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

As always, prompt delivery

July 27, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Rated 5 out of 5 stars

Great shoes.

Great shoes, perfect for me to wear on a cruise. I ordered a block heel as it is perfect for me as I need comfort whilst walking around the ship. They are good quality, I am very pleased with my purchase which arrived promptly.

July 27, 2026
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Rated 5 out of 5 stars

Customer service in The Vale Evesham…

Customer service in The Vale Evesham shopping centre
I've had in the past shoes with poor finishes from Reiker.
However the customer service in this Reiker shop was 110 per cent
Having flat feet and a hammered toe is always troublesome. Not for these assistants !
BRILLIANT service. Very patient . Took a while for the correct fitting, but we got there
Big thankyou.
Trust the quality of the shoes 'finish' has improved and meets proffesional service i recieved.

July 31, 2026
Unprompted review
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

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