A great way to spare across 3 or 6 months the costs of my hobbies, or take medium-big utility spendings for home easier. One time per year or every two years shop a big basket of clothing expl... See more
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See what reviewers are saying
I've been using Scalapay for a while now and just completed my last installment for this month without any issues. The whole process is super simple, transparent, and quick. Having the option to split... See more
It's a great solution to manage monthly budget by splitting up a payment by 3. I think that future options like managing payment day, more splitting options with fees, physical card would bring a grea... See more
I absolutely love using Scalapay. It’s super easy, flexible, and lets me pay in 3 or 4 parts without any stress. They’re partnered with so many great stores—most of them are already my favorites—which... See more
Company details
About Scalapay
Written by the company
Scalapay is an innovative payment service allowing consumers to pay for their purchases in 3 instalments, without interests: the first at the time of ordering, the second after one month and the third after two months.
Scalapay is available on more than 3,000 brand partner websites and in more than 4,000 physical shops. Its partners include names such as Kiko, Twinset, Douglas, Shein, Alpitour and Stroili, as well as fashion, beauty, home and travel companies in 9 countries (Italy, France, Spain, Germany, Portugal, Austria, Belgium, the Netherlands and Finland).
How does it work?
Online, the customer can select the payment option at the time of purchase, register and proceed to enter their credit, debit or prepaid card details. The balance will automatically be divided into three instalments, the first immediately, the second and third one month apart. Choosing to pay through Scalapay has no cost, in terms of interest or commission, for the end customer.
In-store, the customer registers on the Scalapay website, selects the retailer where they want to buy and how much they want to spend. The Scalapay system generates a barcode which, when presented at the checkout, will be scanned to complete the transaction.
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Contact info
Italy
- scalapay.com
4.8
Excellent
140K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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Very very good
August 4, 2026
Unprompted review
A great way to spare expenses
A great way to spare across 3 or 6 months the costs of my hobbies, or take medium-big utility spendings for home easier.
One time per year or every two years shop a big basket of clothing exploiting the biggest seasonal offerings, black Friday’s and things like that.
The user experience is clear and enoghly good.
As far as I know the company is Italian one, so I prefer shared my digital agency and data under European tech companies.
August 4, 2026
Unprompted review
My experience with Scalapay was…
My experience with Scalapay was amazing, I am very happy with your services.
April 29, 2026
Unprompted review
The payment process with Scalapay was…
The payment process with Scalapay was quick and easy. Everything seems fine so far, and I hope the service works as expected.
August 3, 2026
Unprompted review
Everything's easy and clear
Everything's easy and clear. Very recommended!!!!
August 3, 2026
Unprompted review
Really good experience,
August 1, 2026
Unprompted review
☝🏼 …………………..
August 1, 2026
Unprompted review
Super!!!!!
August 1, 2026
Unprompted review
Scalapay is the best because it helps…
Scalapay is the best because it helps me a lot. It is because the flexibility in payments. Thanks a lot, Scalapay !
July 31, 2026
Unprompted review
no customer service. Luna chat bot of them is fake
If something goes wring there is no customer service center to help you out. there is a fake chat icon on their app but it is just fake and when you click on it, there are only bunch of a&q. there is thing thing called lunca which they claim it will be activated only through web which is not true. I tried to send them emails but no response. worst experience ever.
July 27, 2026
Unprompted review
Reply from Scalapay
Hello, unfortunately we’re unable to find you in our systems. To assist you in the best possible way, we kindly ask you to contact our support team at support@scalapay.com, also mentioning that you left a review on Trustpilot. We’ll be happy to look into this together with you.
We look forward to your message and wish you a great day,
the Scalapay team
Everything is great.I feel very…
Everything is great.I feel very comfortable buying in Scalapay.😊
July 30, 2026
Unprompted review
This app is so good easy to use and…
This app is so good easy to use and reliable for me I enjoy shopping with it
July 30, 2026
Unprompted review
Payment limits decresed after inactivity
I bought several items through Scalapay, paying several thousand euros. I find it unfair and quite ridiculous that after a period of inactivity, the spending limit granted to me was drastically reduced. I have sufficient funds for small purchases, so because of your decision, Scalapay has become completely useless to me.
July 1, 2026
Unprompted review
Reply from Scalapay
Hello, we are truly sorry that the change to your purchasing power may have caused you some difficulties.
The purchasing power is an estimate of the amount you can spend with Scalapay.
It is calculated automatically and in real time, taking into account various factors such as the store where you are shopping, the payment method, and the order amount.
For more information, please visit the dedicated page https://help.scalapay.com/en/articles/217377-how-much-can-i-spend-with-scalapay.
Kind regards.
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