Experience was great Support from Khushi was also very helpful She made everything easy and would definitely recommend visiting this branch if you want to buy your dream sofas
Company replied
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See what reviewers are saying
Really good customer service from Ishmael initially and then Saj when we bought the sofa’s, good quality products and good value for money
Company replied
We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... See more
Company replied
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, United Kingdom
- 0344 863 9043
4.8
Excellent
1K reviews
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Great service from Niyaz very…
Great service from Niyaz very professional and precise great product
Sofology Bham fantastic store clean very well set out I would highly recommend
May 12, 2025
Reply from Sofology - Birmingham
Thank you for your recommendation:-)
Excellent customer service
We turned up at the shop and were greeted by polite gentlemen ready to help us find what we were looking for, it wasn't long before we found what we wanted, everything was explained to us,the guys took their time, went through all the details with us, made sure we were happy before signing on the dotted line.
May 7, 2025
Reply from Sofology - Birmingham
Thank you for sharing your experience at Sofology Birmingham! We're thrilled our team helped you find what you needed and that you felt comfortable. Your satisfaction is our priority, and we appreciate your kind words and 5-star rating. If you need assistance in the future, please reach out. We look forward to welcoming you back!
Sayed at Camp Hill Birmingham
Sayed at Camp Hill store very professional and provided full explanation of sofa's advanced features. Made purchasing my sofa an easy and efficient process.
May 8, 2025
Reply from Sofology - Birmingham
Thank you for your wonderful feedback! We're delighted to hear about your positive experience at our Camp Hill store and that Sayed provided excellent assistance with the sofa's features. Your 5-star rating is greatly appreciated. If you have any questions or need help in the future, feel free to reach out. Enjoy your new sofa!
Reply from Sofology - Birmingham
Thank you for your feedback!
Reply from Sofology - Birmingham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Maz and Saj provided you with great service and that you were able to get a good deal. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Sofology Birmingham. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!
Reply from Sofology - Birmingham
Hi there, thank you for your review. Another great review for Ismail, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Birmingham
Hi there, thanks for your 4-star review, we really appreciate the feedback!
The staff is friendly (sayed) his very…
The staff is friendly (sayed) his very helpful,his willing to listen the customer opinion and he also shared an idea about the quality and style of the sofa.
April 25, 2025
Reply from Sofology - Birmingham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sayed was very helpful and patient…
Sayed was very helpful and patient throughout the process. He took us through many options until we found the right sofa for us! Thank uou - cant wait for them to arrive now!
April 26, 2025
Unprompted review
Reply from Sofology - Birmingham
Thank you for this amazing review and thank you for choosing Sofology!
Great customer services and very very…
Great customer services and very very helpful would deffo recommend to others
April 26, 2025
Reply from Sofology - Birmingham
Thank you for sharing Miss Begum
Great service from both of the sales…
Great service from both of the sales team, maz and the younger one (forgot his name). Very happy with the service amd will definitely be returning for future purchases.
April 25, 2025
Reply from Sofology - Birmingham
We look forward to seeing you in the future :-)
SAJ was very calm & has impeccable…
SAJ was very calm & has impeccable product knowledge, he explained everything properly &
April 19, 2025
Reply from Sofology - Birmingham
Thank you for awarding us 5 stars and leaving this great review.
Reply from Sofology - Birmingham
Thank you for awarding us 5 stars! :-)
Excellent customer service would…
Excellent customer service would definitely recommend and use again
April 15, 2025
Reply from Sofology - Birmingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
My first sofa purchase
The store is excellently laid out and the sofas are all fabulous. I purchased one today from Maz who was the most helpful guy ever, he talked through all the dimensions, took time to listen to what I want, talked through all my options and didn't force or pressure me at all. It was a purchase for my first home and I'm so glad I had Maz to support me through it. I would definitely return to get my sofas from there.
April 18, 2025
Reply from Sofology - Birmingham
Hello Danielle,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at our Sofology Birmingham store. It's fantastic to know that Maz was able to assist you so effectively and make your first home purchase a memorable one. We strive to provide a welcoming and pressure-free environment, and it's great to see that reflected in your visit.
Congratulations on your new home, and we hope your new sofa brings you comfort and joy for many years to come. We look forward to welcoming you back whenever you're ready for your next purchase.
Best wishes,
Sofology Birmingham
The shop assistant,Masroor was sn…
The shop assistant,Masroor was sn amazing guy. He welcomed us warmly and showed us around. Keeping in view our preferences,he tried his level best to show us the maximum sofas and measured them all for us. Great experience. Will definitely recommend.
April 17, 2025
Reply from Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Had an amazing experience at Sofology!
Had an amazing experience ordering from sofology in Birmingham today. Ismail served us and was very helpful, accommodating and informative. He took time to ensure we were happy with our purchase, and explained all the features really well. Due to the amazing customer service, we made a huge same day purchase. Amazing experience with Ismail, thank you!
April 12, 2025
Reply from Sofology - Birmingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Birmingham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Thank you maz at the Birmingham branch…
Thank you maz at the Birmingham branch he was very helpful. Appreciate it
April 7, 2025
Reply from Sofology - Birmingham
We are pleased that Maz was helpful during your visit.
Reply from Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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