We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really... See more
Company replied
Location
Switch locationMiddlebrook Retail Park, BL6 6JA Bolton, GB
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Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... See more
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We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with... See more
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I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Middlebrook Retail Park, BL6 6JA, Bolton, United Kingdom
4.9
Excellent
3K reviews
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Ash at Bolton store was very helpful…
Ash at Bolton store was very helpful and explained everything in detail
March 11, 2026
Reply from Sofology - Bolton
Thank you for sharing your experience :-)
Knowledgeable staff
John was very professional and knowledgeable about the sofas we were buying
March 9, 2026
Reply from Sofology - Bolton
Thank you for awarding us 5 stars!
Enjoyable experience with no pressure to buy!
We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with a cup of coffee too! All the staff were lovely & we felt comfortable finding the right sofa for us, without any pressure to buy, but once we’d made our choice, ordering was a very straight forward process. Thanks for making it an enjoyable experience!
March 8, 2026
Reply from Sofology - Bolton
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great service and advice by John at the…
Great service and advice by John at the Bolton middlebrook store. Very friendly and knowledgeable.
March 8, 2026
Reply from Sofology - Bolton
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Excellent
Excellent service and very professional, she answered all my questions and explained things very clearly.
March 7, 2026
Reply from Sofology - Bolton
Thank you for sharing :-)
Noshin was absolutely the best sales…
Noshin was absolutely the best sales person I have come across she had helped us for hours at a time and we ended up buying a sofa for double what we was thinking because of how good her service was another sales person tried to intrude saying we are not on commission I will deal with you once she was away from us which we didnt like. But thank u again noshine
March 7, 2026
Reply from Sofology - Bolton
Thank you for sharing your experience :-)
A really great experience and customer…
A really great experience and customer servie provided by Ellie (on Monday 2nd March) and then John (on 6th March). Really knowledgeable, helpful and informative. Thank you very much!
March 6, 2026
Reply from Sofology - Bolton
Thank you for this amazing review Amanda :-)
Thankyou for great service from…
Thankyou for great service from Harrison and Hakim , no question was one too many . They were happy to wonder the shop to show each fabric colour displayed on a sofa. Appreciated the guidance without pressure. Thank-you
March 1, 2026
Reply from Sofology - Bolton
Thank you for sharing Vicky
More then 5 star for this team
I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely happy and confident before making any purchases.
They were also incredibly kind and patient with my 14-month-old, which meant so much to us. It’s not often you come across service that thoughtful and genuine.
A huge thank you to Noshin and Harrison for going above and beyond — we truly appreciate your help 5 star
February 27, 2026
Reply from Sofology - Bolton
What an absolutley amazing review Wayne. Thank you so much for choosing Sofology!
Outstanding customer service
Ellie gave great customer service, she was friendly and polite and a pleasure to deal with. Would definitely recommend.
March 2, 2026
Reply from Sofology - Bolton
Thank you for choosing Sofology Suzanne
Ellie at your Bolton branch was really…
Ellie at your Bolton branch was really good. She did not make me feel pressured and took her time with me to make my choice. She also kept me updated with a small problem we had. An excellent member of staff
February 23, 2026
Reply from Sofology - Bolton
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Good experience
Ash was a great help with purchasing my new sofa bed. Thankyou very much
February 18, 2026
Reply from Sofology - Bolton
Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.
Explained everything well
February 18, 2026
Reply from Sofology - Bolton
Thank you for awarding us 5 stars Anon!
Ash was very helpful talked me through…
Ash was very helpful talked me through all the different options available for the sofa I bought
February 18, 2026
Reply from Sofology - Bolton
Thank you for awarding us 5 stars Kellie
Fantastic service
The sales reps Harrison and Ash were great, really knowledgeable, gave me loads of there time and most importantly were not just pushing me to try and make a sale. Even told me to go and look at all the other sofa shops on the retail park. I hung around for a chat and a brew/biscuits after I bought the sofa
February 16, 2026
Reply from Sofology - Bolton
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Really good service
Really good service. Ellie and Harrison were really friendly and helpful .
February 15, 2026
Reply from Sofology - Bolton
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Hash made it great
Hash made it great! He was very informative about the sofa we were interested in without the usual pressure.
Had he not been so knowledgeable we may have walked away.
February 10, 2026
Reply from Sofology - Bolton
Thank you for choosing Sofology!
Reply from Sofology - Bolton
Hi there, thank you for your review. Another great review for Noshin, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Bolton
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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