Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... See more
Company replied
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... See more
Company replied
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... See more
Company replied
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... See more
Company replied
Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, United Kingdom
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Had great service from Raza and helped us choosing our sofas.

Reply from Sofology - Brent Cross
The staff help us all the time. Good communication with the staff we made the deal.

Reply from Sofology - Brent Cross
Given first class attention and now look forward to having our two leather sofas

Reply from Sofology - Brent Cross
Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.
Thanks for your service.

Reply from Sofology - Brent Cross
Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼🫲🏽

Reply from Sofology - Brent Cross
Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space

Reply from Sofology - Brent Cross
Great experience in general very pleasant salesman, the only issue was a bit of a wait to be attended

Reply from Sofology - Brent Cross
The staff was very polite and helpful. All questions were answered knowledgeably and with the intend to advice us/the customers for our benefit.

Reply from Sofology - Brent Cross
Good explanation, showing us the differences and give us a good advise.

Reply from Sofology - Brent Cross

Reply from Sofology - Brent Cross
My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.

Reply from Sofology - Brent Cross
Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance

Reply from Sofology - Brent Cross
Helpful and polite staff, friendly atmosphere and lots of choices

Reply from Sofology - Brent Cross

Reply from Sofology - Brent Cross
Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.

Reply from Sofology - Brent Cross
Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

Reply from Sofology - Brent Cross
Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

Reply from Sofology - Brent Cross
On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

Reply from Sofology - Brent Cross
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