Sofology - Glasgow Paisley Reviews 

3,038
TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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Rated 4 out of 5 stars

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more

Company replied

Rated 5 out of 5 stars

Staff very friendly & extremely helpful. Especially so when trying to work out what we could fit in our room of the suite we liked & bought. Also like that as a customer, we are left to peruse the sh... See more

Company replied

Rated 5 out of 5 stars

It was the first time visiting the store and was very anxious due to losing my husband 3 years ago.The sofologist Andy right away welcomed me to the store and put me at ease.I cannot recommend visitin... See more

Company replied

Rated 5 out of 5 stars

Great range of sofas to choose from and Heather was extremely helpful in answering any questions and very informative. Wasn’t pushy and let me browse around myself while waiting on my friend arriving.... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

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4.9

All reviews

(3,038)

19,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

Staff member Brian was excellent at explaining everything to myself an husband nothing was a bother great customer service

February 26, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

New sofa, again we chose sofology

Again, we've bought our second sofa from sofology. Great people in showroom, no pressure and allow you to decide and no hard sell.

February 7, 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service from paisley…

Excellent customer service from paisley store, warm , friendly and very knowledgeable

February 21, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

We were approached by Kev on our…

We were approached by Kev on our arrival, who was very welcoming and friendly, what I did like was he introduced himself and said if we need any help just to give him a shout. No pressure buying from him fantastic, we went on to order our sofa, so look forward to it being delivered.

February 21, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for this great review, we look forward to delivering your new furniture Marjorie :-)

Rated 5 out of 5 stars

As always sofology so helpful & staff…

As always sofology so helpful & staff very friendly in store everytime!!
Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting school in August. Lovely touch! Cant wait for new couch have previously bought from this store 6 years ago only reason getting a new sofa is because moving house otherwise absolutely nothing wrong with the sofa stayed in great condition despite having baby/toddler mess!

February 21, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Amazing Service, Helpful Staff

I visited here at the weekend and was supported by Rachel in the store. She was so helpful and knowledgeable. She made something I was quite stressed about feel so easy. I was so grateful for how I was made to feel, excited for my new sofa now. Would recommend, she could not have been more helpful. Outstanding service.

February 23, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Rachel. Have a great day 😊

Rated 5 out of 5 stars

Glasgow store and Cyril …

We went into the glasgow store initially just to look around but with half an intention to buy, Cyril was exceptionally helpful without being pushy, we had all the time in the world to sit and try the sofas. We went back later that day to look again. We eventually went home and ordered online as Cyril had put the sofa we wanted into our basket. Lets see how the sofa is when it arrives. I have heard good things so not worried at all.

February 20, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cyril. Have a great day 😊

Rated 5 out of 5 stars

Good service well informed about…

Good service well informed about products good quality and excellent value for money

February 22, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great staff & selection. No fuss. Very friendly Great selection from door. & staff…

Great selection from doors & staff really friendly & helpful. No hassle no problem if asking questions plus advice not to be bothered with unnecessary sites..lol. but could ask for more really. Very accommodating. & Great selection.

February 22, 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

The young lady was very helpful and…

The young lady was very helpful and informative .

February 22, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent company

Had to change one item on my order. Prompt, courteous attention to my request.Can recommend salesperson Mia Evans for changing my order.

February 21, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Really friendly and helpful staff who…

Really friendly and helpful staff who didn't overwhelm you and gave all the information about the furniture which helped me make mychoice

February 21, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Wish I had got the sales persons name…

Wish I had got the sales persons name he was absolutely fantastic, no pressure whatsoever to buy, I would definitely recommend Sofology to anyone looking for sofas.

February 18, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Sales expertise was excellent

Sales expertise was excellent.
Delivery was also great and the guys were so helpful and very tidy.
Would highly recommend.

August 23, 2025
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Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Cyril was friendly

Cyril was friendly, helpful and very knowledgeable about the products. He was not pushy and the process was a good experience.

February 20, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cyril. Have a great day 😊

Rated 5 out of 5 stars

Great experience

Great experience. Mia was so helpful and friendly.

February 15, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

In a word Kimberley,we had trouble…

In a word Kimberley,we had trouble getting the link through from her,she was so patient and helped us right threw to paying for our sofa

February 13, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Andy, thank you.

Andy greet in the store, telling me take your time don't be rushed if you need any assistance call me or my colleagues were all here to help. When found sofa I seen on line and decided to buy. I went looking My sofology salesman Andy... He was absolutely great, no pushing for the sale nor to buy extra care insurance and product. We had a gab absolutely great honestly. Explained EVERYTHING several time may I add... Andy is a credit to your store.

February 10, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Was allowed to look around without…

Was allowed to look around without getting hassled.Colour swatches at every display and board with what items size and configuration was.Lady who served me was polite and very helpful. All round good experience. looking forward to getting my new furniture

February 10, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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