We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... See more
Company replied
London Road, G32 8XL Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... See more
Company replied
Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... See more
Company replied
I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... See more
Company replied
Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
London Road, G32 8XL, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Sofology - Glasgow
Aileen was amazing! We wanted a sofa just for us and we didn’t know where to start but Aileen was so helpful in helping us find our sofa. She was so patient and helped us look at styles and designs throughout. We felt like we were talking to a friend and did not feel like we were dealing with sales. The whole experience was smooth and overall very supportive. She is a gem!

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
Awesome service by Desmond. We were so unsure about what we wanted and he was very patient. Amazing product knowledge and personality

Reply from Sofology - Glasgow
Warm welcome on arrival. All questions asked were answered and explained to us.

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
Arlene was so helpful. Patient and not at all pushy. She listened to what we wanted, guided us to the most suitable suggestions but ultimately let us decide for ourselves. She was exceptional.

Reply from Sofology - Glasgow
The sales persons, Leanne and Gordon, were very knowledgeable and helped us to narrow down the suites that was best suited to our needs and they had a very friendly approach and not pushy when assisting us.

Reply from Sofology - Glasgow
Sofas were very good quality and staff very friendly and helpful.

Reply from Sofology - Glasgow
Terrific Sofology store in London Road, Glasgow with customer parking right outside. It's a large, spacious store, displaying a fantastic range of sofas, chairs, furniture etc. & everything is kept immaculately clean & tidy so it's a pleasure to walk around. Staff are friendly, helpful & on-hand to answer any customer queries.
Darragh assisted us with our purchases & we couldn't have been in better hands. He was professional, knowledgeable, helpful, friendly & he makes the best cuppa in the store! Thank you Darragh.

Reply from Sofology - Glasgow
Kimberley was brilliant and made the whole process easy as well as being very helpful and informative

Reply from Sofology - Glasgow
Gordon was brilliant and so lovely, he gave us so much time to think about whether the sofa was right for us and did not pressure us at all into a making a decision. He went through all our questions and helped us envision the sofa in our home. We’re really happy with our purchase and grateful for Gordon’s input.

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
A warm welcome. Peace to look round store and sales Girl was very pleasant

Reply from Sofology - Glasgow
Our assistant Desmond was very friendly and approachable.
Really appreciate his help and he's an asset to your store

Reply from Sofology - Glasgow
Desmond was a fantastic guy and look after me really well

Reply from Sofology - Glasgow
Met at the door as we entered and warmly greeted. Given time to browse on our own and staff always available to help and answer questions. Lots of choice and variety. Excellent support when buying our sofas.

Reply from Sofology - Glasgow
Matt was great very good service very helpful

Reply from Sofology - Glasgow
Matt was amazing professional knowledgable and friendly. Bought 2 sofas. This is 3rd set of sofas from Sofology. Never look anywhere else.

Reply from Sofology - Glasgow
Leanne is great at customer service
Thank you again

Reply from Sofology - Glasgow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.