coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... See more
Company replied
Location
Switch locationUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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See what reviewers are saying
We popped in to have a look at your Kirkcaldy store, Shirley chatted with us and we felt very comfortable. We had a look at several sofas with no pressure . We ended up buying our new sofa after amazi... See more
Company replied
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... See more
Company replied
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
4.9
Excellent
3K reviews
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Sofology - Kirkcaldy retail park
Felt under no pressure to buy. Sales assistant (S.Girley) was very helpful. Explained about insurance, delivery, paying balance.
October 25, 2025
Reply from Sofology - Kirkcaldy
Thank you for sharing your feedback! We're delighted that you had a positive experience at Sofology Kirkcaldy and that S. Girley assisted you without pressure. We're glad the information on insurance, delivery, and payment was helpful.
We appreciate your 5-star rating and kind words. If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon.
Great customer service
Great customer service, very helpful answering all our questions and taking time to go through all the options
October 25, 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Laurance our salesman was fantastic…
Laurance our salesman was fantastic from start to Finish
October 20, 2025
Reply from Sofology - Kirkcaldy
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Laurence was so helpful and patient and…
Laurence was so helpful and patient and didn't push for a sale showed us the suites in the colour we were
looking for explained the care for the furniture.
October 20, 2025
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Sofology Kirkcaldy. Laurence will be delighted to know that his helpfulness and patience made your visit enjoyable and informative. We always strive to provide our customers with the best service possible, and it's great to know that Laurence was able to assist you without any pressure.
Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Brilliant experience today buying sofa…
Brilliant experience today buying sofa for our bar. Service was ace, the lady was very experienced and provided me with all the info and made my decision easy and quickly. No time wasting just how I like it. Hope to return very soon to buy new sofa for house.
October 21, 2025
Reply from Sofology - Kirkcaldy
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Sofology Kirkcaldy and that our team was able to assist you in finding the perfect sofa. Our staff takes great pride in providing excellent service, and your kind words are truly appreciated. We hope you enjoy your new sofa and look forward to welcoming you back in the future.
Janice made the whole experience so…
Janice made the whole experience so easy and helped us decide on the right sofa for us and explained the care package in detail
October 19, 2025
Reply from Sofology - Kirkcaldy
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great selection of sofas and very…
Great selection of sofas and very helpful and patient sales man. Very happy with the service and knowledge of Manny in the Kirkcaldy branch.
October 19, 2025
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
We had a great experience at sofology
We had a great experience at sofology in Kirkcaldy. Steven was really helpful and very knowledgeable.
October 18, 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5 star review!
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service
Excellent service. I am very glad I went in to the Kirkcaldy store because Steven was very helpful, and gave me good advice for choosing a sofa to suit my needs.
October 16, 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Kirkcaldy
Thank you for taking the time to leave a positive review :-)
Reply from Sofology - Kirkcaldy
Thank you for choosing Sofology :-)
Helpful, clear and easy experience
Blair was incredibly informative and made the entire process feel effortless. He clearly explained all available options and walked us through each feature, ensuring we understood how everything worked. The experience was completely stress-free, and we left feeling confident that we’d made the right choice.
October 14, 2025
Reply from Sofology - Kirkcaldy
Thank you for your wonderful review!
Reply from Sofology - Kirkcaldy
Good afternoon, thank you for taking the time to leave a review about your great customer service while visiting Sofology. 😊
Footstool
Lawrence was pleasant and nice man.
We knew what we wanted and he helped with the order
October 12, 2025
Reply from Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great info and friendly knowledgeable…
Great info and friendly knowledgeable staff on hand to help us. Alison sold to us and took time to listen to our preferences and find the right sofa for us.
October 11, 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Blair made the whole experience feel…
Blair made the whole experience feel extremely easy and comfortable. Amazing guy.
October 10, 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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