Sofology - NorwichReviews 

Friendly efficient service and delivery within 2 weeks

First and foremost has to be the great sales team .Two of the most Friendly and welcoming staff you are ever likely to meet . None of the pushy selling patter. Nothing was to much trouble for Mel and ,sadly I didn't get the other guys name . . But Thank you guys! GREAT SERVICE. Well laid out showroom ,and, obviously, good quality furniture as I bought 2 sofas! Would highly recommend a visit. Beats all the other retail units there hands down!

Fantastic experience. Mark was extremely helpful. Cant fault the service.

Mark was very helpful in store and over the phone when placing the order. Would definitely recommend using this store.

Excellent quality sofas and reasonably priced without using fake sale prices and jargon. Staff extremely helpful and knowledgeable. Made purchasing a sofa really easy and pleasurable.

Friendly staff, but not pushy, very knowledgeable on all products, they made sure we knew all about the different fabrics and materials.
Very excited to get my new sofa now

The down to earth customer service was amazing! Never have i laughed so much whilst spending so much money! Laura and her colleagues were all fantastic from the moment I walked into the store until the moment I walked out.

All the staff were friendly and helpful. Particularly Mark who finalised my order.
He explained everything perfectly and also made me a cyppa which was great.
Thankyou

A big thank to Lauren for her patience as I'm sure it was not easy when we kept changing our minds very polite also very helpful with the whole experience with confirming the correct and best choice for Me and the girls sofa thank you

Clean shop/warm and welcoming wide range of furniture to try -customer service Mel was very helpful and not pushy and gave us all the information we needed

We were looking at adding to the sofa we already have and the lady stopped us and said did we know that there was an offer on for existing stock, so 60% off which was amazing.

She was on her way to the loo so didn’t have to stop but very glad she did, above and beyond as usual.

Very happy with the service we have received in the two occasions we have made a purchase.

Excellent customer service. Mel Stevens looked after us, he was very knowledgeable and guided us through the whole process. Would recommend.

Great service: really friendly and helpful staff.

Really helpful staff who answered all my questions about my prospective purchase. I was really pleased with the service, thanks!

Mark did a great job and made the process smooth and simple. No pressure, genuine care and great customer service.

Declan the sales assistant was very polite and helpful
He explained everything to us and had a sense of humour but not over the top.
Thank you

Friendly, helpful staff. Process of ordering was quick and easy.

Laura Yorke what a lovely sales lady, she was welcoming, (not pushy) made me feel very relaxed. Gave me all the information I needed with choices.
Lovely to my son who was with me who had Down syndrome.
Also she smelt beautiful,
All in all 10/10

We had almost found our new furniture when a lovely salesman called Declan (Norwich branch) came over to see if we needed any help. He was brilliant, costing everything up but without being pushy. He was very friendly, funny and down to earth so we really felt we could trust him. We said we needed to think about it and do a couple of other things. Actually just getting a coffee and taking a minute to decide! We went back and placed our order with Declan straight after. Now we can't wait for our furniture to arrive. Thank you for your help Declan!

Mel was more than helpful left us to look and was informative when asked questions