The sales advisor was very knowledgeable helped us choose the right Color sofa in Regency and cricket. Overall happy with the service.
Company replied
Location
Switch locationUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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See what reviewers are saying
MADE AN UNPLANNED VISIT TO ORPINGTON WITH A VIEW TO PURCHASING 2 ARM CHAIRS. IT WAS A QUIET TIME NOTWITHSTANDING THAT THE SERVICE I RECEIVED WAS EXCELLENT. EMILY THE LADY WHO SERVED ME WITHOUT BEING... See more
Company replied
After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... See more
Company replied
Maggie was fantastic, and spent ages showing us all the sofas and arm chairs that met with the design we were looking for. She explained everything very clearly, from how each worked, how to clean t... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, United Kingdom
- 0344 863 9038
4.9
Excellent
2K reviews
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Reply from Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Orpington
Thanks tracey
Sebastian was very helpful and…
Sebastian was very helpful and explained everything throughly.
January 12, 2026
Reply from Sofology - Orpington
Hi there, thank you for your review. Another great review for Sebastian, we will make sure to pass this on! Have a nice day.
Great service provided by the lady that…
Great service provided by the lady that served us in the Orpington store - not pushy and really helpful
January 26, 2026
Reply from Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very helpful sales person (Kerry) who…
Very helpful sales person (Kerry) who got the balance between being involved and leaving us alone just right
January 27, 2026
Reply from Sofology - Orpington
Thank you for sharing your experience Mr Carroll
Emily @ Orpington branch was very…
Emily @ Orpington branch was very helpful on both occasions of visiting the store.
January 24, 2026
Reply from Sofology - Orpington
Hi there, thank you for your review. Another great review for Emily, we will make sure to pass this on! Have a nice day.
Service was proffessional and efficient…
Service was proffessional and efficient at point of purchase.
January 18, 2026
Reply from Sofology - Orpington
Thank you for awarding us 5 stars!
Reply from Sofology - Orpington
Thank you for sharing your experience Brenda :-)
Reply from Sofology - Orpington
Thank you for sharing Ian :-)
The lady that served us was new to the…
The lady that served us was new to the job, but she had a lovely manner and gave us great service.
January 16, 2026
Reply from Sofology - Orpington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
5*star review shame I can’t give more
The sales man who saw us 2 weeks ago was very friendly and easy to approach. He never made us feel pressured into buying the sofa the first time. We went back today to and made our purchase of the sofa was great experience and very friendly staff especially who helped me and my partner. He made sure we was happy with our purchase and could not be happier with this staff. I hope he gets recognised for he’s kindness and patience he had with us on the 1st visit and today. I think he’s name was Daniel or dan. Thank you much. Great company and very excellent staff. Daniel Willis
January 18, 2026
Reply from Sofology - Orpington
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
I had a great experience visiting your staffs were amazing and professional
I had a great experience visiting your store this evening because your staffs were amazing and they are very professional. I will always recommend sofology to my friends and family.
January 15, 2026
Reply from Sofology - Orpington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very friendly and polite
Very friendly and polite. Covered everything we wanted to know and kept it simple. Left us to view sofas with out interfering.
January 14, 2026
Reply from Sofology - Orpington
Thank you for the review Frederick. We hope you found the perfect sofa👌
Knowledgeable and no waiting time for…
Knowledgeable and no waiting time for assistance
January 10, 2026
Reply from Sofology - Orpington
Thank you for choosing Sofology Lee
Seb was a great assisant and help us…
Seb was a great assisant and help us choose what we needed
January 8, 2026
Reply from Sofology - Orpington
Thank you so much for your 5-star review!
Reply from Sofology - Orpington
Thank you so much for your 5-star review!
It was nice to be in a store without…
It was nice to be in a store without salespeople jumping on you straightaway. The young lady who served us was very informative, efficient and smiley. A smile goes a long way!
January 10, 2026
Reply from Sofology - Orpington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent Customer Service
We were greeted and made very welcome by Nicole at Sofology, Orpington. We had decided to purchase a
two and three seater sofa of a type already selected at a previous visit. Nicole provided further information after which she conducted the sale which was very professionally executed. Well done.
January 7, 2026
Reply from Sofology - Orpington
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Excellent customer service with…
Excellent customer service with genuinely helpful advice to help you make the right choice. The ordering process was straightforward and made us look forward to receiving our new sofa.
Overall, a great experience from start to finish.
January 7, 2026
Reply from Sofology - Orpington
Thank you for taking the time to write this great review!
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