Sofology - Redbrick Mill Reviews 301

TrustScore 5 out of 5

4.8

218 Bradford Road, Batley, WF17 6JL Batley, GB


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Rated 5 out of 5 stars

Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... See more

Company replied

Rated 5 out of 5 stars

We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... See more

Company replied

Rated 5 out of 5 stars

We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... See more

Company replied

Rated 5 out of 5 stars

Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • 218 Bradford Road, Batley, WF17 6JL, Batley, United Kingdom

  • 03444828282

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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Rated 5 out of 5 stars

Great service

Great service, the lady who served us was attentive and thought about everything. Delighted with the purchase.

November 24, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review

Rated 5 out of 5 stars

Excellent service from Maxine at…

Excellent service from Maxine at Redbrick Mill from when we were just browsing through to taking order.

November 18, 2024
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Reply from Sofology - Redbrick Mill



Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Maxine provided you with excellent service from the moment you started browsing to when you placed your order. Your kind words and perfect rating mean a lot to us and will surely be passed along to Maxine and the rest of our team at Redbrick Mill.

Rated 5 out of 5 stars

Couldn’t be happier!

Yameen was great! I came in looking to test what I’d seen online and he was so friendly, informative and helpful! I bought a sofa and a chair and am over the moon. Every bit of information I could have asked for was answered. Thank you Yameen!

November 9, 2024
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Reply from Sofology - Redbrick Mill


Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Yameen was able to provide you with such a friendly and informative experience.

Rated 5 out of 5 stars

Easy purchase.

Although we’d done a lot of the legwork re room planning and deciding the sofa layout to purchase. The final visit to complete the purchase was very easy and relaxed. We sat on the sofa and asked questions and chatted before completing the paperwork and finance.

October 28, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great Customer Service

We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to see if it was available. He explained fully the services available in a friendly and helpful manner. We purchased two matching sofas, insurance & care kit and await delivery.

October 25, 2024
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Reply from Sofology - Redbrick Mill

Thank you for choosing Sofology Stephen.

Rated 5 out of 5 stars

Brill service by Abbie Game

Brill service!
Abbie Game at Batley Sofology was an excellent and knowledgeable sales consultant and was very confident. She allowed us to ask a lot of questions and knew the sizes of the Benz suite like the back of her hand.

September 22, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 4 out of 5 stars

Sofa bed purchase successfully.

We visited several times / different places to find a sofa bed for our spare bedroom and ended it up with Sofology as it’s a good quality, easy to transform (sofa - bed) and also design as well. Today, we were assisted by Yameen, he was very friendly, patient and went through all the options we could see at the shop and finally we purchased one and can’t wait to have it in our house.

October 6, 2024
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Reply from Sofology - Redbrick Mill

Thank you for this great review Peter.

Rated 5 out of 5 stars

Maxine was very helpful

Maxine was very helpful, explaining options that fitted our criteria
And when I had problems with logging on to your web, sorted the sale.

September 30, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

The customer services and the…

The customer services and the hospitality by the Batley staff was amazing

Thanks

September 28, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Bought our sofas today

Bought our sofas today, Yammin was a very helpful sales associate and did everything he could to make our purchase smooth and easy.

September 28, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thankyou for taking the time to leave a review!

Rated 5 out of 5 stars

5 stars for Maxine

Maxine was a massive help and made my experience stress free even with a toddler. She went above and beyond for me and was able to answer any questions.

September 26, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thankyou for taking the time to leave a review!

Rated 5 out of 5 stars

perfect chair, really helpful staff

attentive and helpful staff found the perfect chair for us. Good service, thank you

September 24, 2024
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Reply from Sofology - Redbrick Mill


Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our attentive and helpful staff were able to assist you in finding the perfect chair. Providing excellent service is our top priority, and your kind words are truly appreciated. We hope you enjoy your new chair and look forward to welcoming you back to Sofology Redbrick Mill in the future.

Rated 5 out of 5 stars

The staff were friendly and helpful and…

The staff were friendly and helpful and the choice on offer was what we were looking for

September 19, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

No pressure selling just people talking…

No pressure selling just people talking to you about life and furniture. I hadn’t planned on buying 2 new sofas but….

September 14, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

We came into the store on Sunday we…

We came into the store on Sunday we were acknowledging straight away by a young man who was very helpful not sure if his name but he’d only been with the company a week we decide to purchase a sofa he took us through all the paperwork and then brought Maxine to complete the rest she also was lovely and very helpful
Great costumer service 👍

September 8, 2024
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Reply from Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

So very helpful

So very helpful , no strong pressure to buy, i cant highly recommend youre staff. Ash was brilliant, talked me through everything, and all the questions i was asking.

September 5, 2024
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Reply from Sofology - Redbrick Mill

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Excellent attention and service from…

Excellent attention and service from Maxine again at Red Brick Mill

August 31, 2024
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Reply from Sofology - Redbrick Mill



Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Maxine provided you with excellent attention and service once again at Redbrick Mill.

Rated 4 out of 5 stars

Super helpful sales assistant

Super helpful sales assistant, I think he was called Wayne?! He spent lots of time re-organising the sofa so we had a visual on how it would look in our Home he made us coffee.. Very relaxed atmosphere and easy purchase.

August 26, 2024
Sofology - Redbrick Mill logo

Reply from Sofology - Redbrick Mill



Thank you for taking the time to share your experience with us at Sofology Redbrick Mill.

Rated 5 out of 5 stars
Sofology - Redbrick Mill logo

Reply from Sofology - Redbrick Mill

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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