Spark Tutoring Reviews 290

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the positive impact of the staff, noting their confidence, skills, and ability to tailor learning to individual needs. The service is frequently praised for its effectiveness in boosting confidence and improving academic performance, with many seeing significant progress in their children's grades and enthusiasm for learning. Reviewers also appreciate the smooth user experience, including the initial assessment and the flexibility offered, even for those traveling internationally. The customer service is often described as excellent, with many commending the personalized approach and the effort to match students with suitable tutors. However, some people were dissatisfied with the product, citing issues with tutor unreliability, missed sessions, and a lack of clear communication regarding the learning syllabus and support. These customers also mentioned frustration with the onboarding process and the company's ability to provide consistent service, leading to increased anxiety for students.

What people talk about most

Staff

People report positive experiences with staff, highlighting that tutors are often fantastic, relaxed, and... See more

Service

Clients share positive opinions on service, with many highlighting the personalized and flexible support... See more

User experience

Customers had positive experiences with user experience, often praising the ease of online learning and the... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent and immeasurable... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Spark. From the initial assessment where they took the time to really understand who my child was and paired him with a fantastic tutor. His confidence and skills flourished over his... See more

Rated 5 out of 5 stars

My son lacks confidence in his work , having a tutor has seen him thrive in exam conditions ! His tutor grasped his personality quickly and used strategies to get the most out of each lesson ! My s... See more

Rated 5 out of 5 stars

My 11-year-old has been having tutoring with Gabi from Spark Tutoring for a few months now, and I’m so glad we decided to do it. Every week he genuinely looks forward to his sessions with her, and... See more

Rated 5 out of 5 stars

My daughter has been having tutoring with Spark for 9 months now and they have been so brilliant for her confidence. She sees the same tutor every week, who tailors her learning individually. She also... See more


Company details

  1. Tutoring Service

Written by the company

Spark Tutoring is one of the UK’s fastest-growing online tutoring providers. But why is everyone choosing Spark? Because we are "transforming education through relatability to elevate all to their full potential". Every tutor on our team didn’t just achieve flawless results themselves - they did so within the last 3 years. Our young & dynamic team possesses the unique relatability that is the secret behind our unmatched student transformations. Having supported thousands of students 1-1 across a diverse range of ages, subjects and scenarios, we have the first-hand knowledge to overcome any academic barrier. We unlock student potential by creating new opportunities and building self-confidence. Simply put, we offer a unique level of academic support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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Rated 5 out of 5 stars

Great confidence boosting

The initial meeting was very thorough and positive. The finding of a tutor took a little longer than expected, but once the tutoring started it went very well. My daughter grew in confidence and felt capable of tackling her GCSEs. She built a great rapport with her tutor. Hopefully all this good work will be rewarded with the results in August.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful tutor and a personalised approach

Our tutor has been absolutely wonderful. We have a very perceptive child who usually takes a long time to warm up to new people. When our first tutor wasn't quite the right fit, switching to someone else was completely hassle-free. Our second tutor has been fantastic. She truly understands our child, puts so much effort into building a real relationship with him, and tailors the work perfectly to his needs. She also communicates brilliantly with me to ensure we’re completely aligned on goals. I highly recommend Spark Tutoring over those mass 11+ instruction companies that just use a one-size-fits-all approach instead of personalising the learning.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Superb!

Spark Tutoring has been the missing piece of the jigsaw puzzle! GCSE maths tutoring brought my son from an expected Grade 5 to just 2 marks off a Grade 9!!! And now A level Physics tuition has given him the confidence he needed to excel again! (Can’t wait to see his result)! Online lessons that are totally flexible has been a godsend and the tutors were superb!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Spark Tutoring

Spark tutoring has been seamless from beginning to end. The initial assessment was thorough, the process clear and tailored to my daughter and her specific needs.

My daughter’s tutor was amazing from the off. She made her feel really comfortable and considered and supported. She was flexible to our needs too. Although there was noticeable improvement in my daughters grades and understanding it was my daughters confidence that grew most and she went into he maths GCSE more confident and determined than ever before. Especially positive for a subject she actually doesn’t enjoy.

Overall I would highly recommend Spark tutoring as they tailor the learning to the individual needs of the student which I believe was the first step to my daughter’s happiness and willingness to learn and her overall success.

Thank you.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Spark tutoring has been amazing for my son

Spark tutoring has been amazing for my son. The matching process is very carefully done, so your child is comfortable and confident with their tutor.

The support and communications is great, for everyone involved, including myself, we would highly recommend Spark Tutoring.

For every 25 signups Spark Tutoring fully subside support for a child in need, which is a great thing to do.

We are happy with Spark tutoring and would highly recommend them.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and reliable English Lit tutor

Our daughter has been having weekly online tutoring for English Literature A Level. Her tutor is knowledgeable, proactive and an excellent communicator. My daughter feels she can relate to her tutor as she is young and so is very familiar with the curriculum and exams.
Her tutor is reliable and flexible where possible.
The hourly rate is well worth the quality.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

We used Spark tutoring for the first…

We used Spark tutoring for the first time after a recommendation. They match an incredible Maths tutor (Sophie) to my daughter and we could not be happier with how the experience went.
Sophie was prompt, flexible, polite, knowledgeable but most of all patience and inspiring with Milly. The sessions were fun, well planned and interactive. Thank you Spark and Sophie for being amazing. Signing up daughter number two next year!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with Spark

Really happy with Spark after seeing a recommendation. The sessions have given my daughter more confidence. The flexibility to have the session fit around the child’s needs is great. My daughter likes both her maths and English tutors. We did change English tutors after a few weeks as my daughter felt the fit wasn’t right. As promised in my initial call, the tutor was changed and she is really happy now.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

I discovered Spark Tutoring after seeing @TheBraleyFamily feature them online

I discovered Spark Tutoring after a recommendation from @thebraleyfamily. After an initial discussion, I knew that it would be perfect for my 8 year old daughter who was struggling in school.
We are currently having our daughter tested for dyslexia - the impact of this is that she's often a bit slower than others in her class at school and quite often the teachers move on before she's had a chance to fully understand.
Spark Tutoring did an assessment and have tailored a teaching schedule to address the areas in which she struggles the most.
Our daughter loves being able to do it online, she feels grown up being able to take the lesson in her room on her iPad as it gives her a sense of independence and the tutor is kind and very accommodating.
I would highly recommend Spark Tutoring for anyone looking for additional support for their children.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Maths SATS tutoring

My daughter started having weekly maths sessions ahead of her SATS papers as she was really struggling at school.
She can be very shy with new people and was initially very quiet in her sessions, her tutor has been absolutely brilliant at building a friendship with her and it’s now so nice to see them chatting away during sessions, which has really helped with her learning and being confident to ask questions.
Her tutor is really patient in getting her to understand new topics and has introduced some great and fun ways of helping her to learn and remember ways of working things out.
I have seen such a difference in her confidence in maths, she went into SATS week with a positive attitude instead of the previous nerves and upset she had been feeling around maths. Her teacher has also mentioned that he’s seen a real improvement at school too, which is so great to hear.
We will be continuing with sessions now in to secondary school too for extra support for her learning.
The sessions have been great and such a huge help!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic tutoring - really made a difference

I signed my 7 year old daughter up for a session a week to boost her confidence with her learning. Spark asked her interests and matched her with a tutor who she idolises which is so lovely. She really looks forward to her sessions and has even said how much it’s helped her in class already. Would definitely recommend.

January 27, 2026
Unprompted review
Rated 3 out of 5 stars

BEWARE

So I want to begin by saying this is not about the Tutors. My young persons tutor was amazing – we had two and they were fantastic!

This review is about the lack of cost transparency amongst other things!

I reached out to this BBC supported company at the end of March, to provide some extra support for Maths and English. When you initially reach out you are bombarded on email and whatsapp, to sign up. This is a mixture of AI bots and Humans.
We set up a meeting that included myself and my young person and ran through the areas of support needed. We were then provided with LOADS of forms to complete, almost duplicating the initial intro call. These forms come through via Whatsapp, and I would say I am pretty good with tech, but given the amount of forms and links being sent, email would have been easier!

Anyway, beware here – Your bank details are taken and you are agreeing to a subscription. Once this is signed you are literally at their mercy and they can charge you whatever they like!

Ask for a full breakdown here – at this point! Do it otherwise you will be in my position, just randomly being charged money and helpless passing it over!
At this point there is silence, No AI bot on whatsapp, no human comms. I thought I had been scammed! I checked my bank account, my emails, companies house and social media – praying that I had not bee scammed!

Finally around 2 weeks later I get a message – We have two tutors.

So here is the thing, I do not think they have tutors lined up and ready to go. I think they then have to find them. Review their books or whatever and this is why you wait. I really do not mind this and would be happy to wait, but communication here would have been great.

Also my young person needed help immediately!
You then have a initial 30mins with a Tutor, check compatibility and from there book your session frequency. Mine was one math’s and one English each week.

So, lessons start April in the Easter hols.
I am billed for April and May immediately – absolutely fine – this takes me to June and the start of exams. It’s expensive, but the reviews are good, so I trust the process.

Our Tutors were fantastic! Really did provide the level of support we needed. However the frequency and the appoints are not always set and I became a PA for my young person trying to coordinate each week. Now when you spend almost £500 on tutors support, you would expect a little more guidance coming from Spark Tutoring. Unfortunately not, so each week, I am trying to track the lessons, I am having to ensure nothing is missed. This is less than ideal when you are already managing a stresses young person with exams.

Anyway, then we cut to the end GCSEs end nationally pretty much the same time – so why would I need to renew for June? I am asked about this, and I provide the exam schedule and kindly ask from our tutor support’s help she fires off a load of advice, I willingly accept and I provide the 28 day notice – its kinda obvious if your young person has no exams from 15th June, that you no longer need any tutors.
So all is wrapped up, and so I believe. But no – today I receive another bill! But hang on, I have had confirmation that I have given appropriate notice, I double checked the billing, I actually paid June 1st, so I should be done????

I have had 3 emails from accounts today and have demanded the full breakdown of costs. I strongly advise you to do the same if you engage with Spark.
So my advice today for anyone reading this is:
• What is the initial fee
• How much per session
• Be really transparent about when you want the sessions to start and finish and get confirmation in writing.
• Cancel the subscription with your bank immediately leaving it open will allow them to take whatever they please.

Just ask the right questions.

June 16, 2026
Unprompted review
Spark Tutoring logo

Reply from Spark Tutoring

Hi Polly,
Thank you for taking the time to share your feedback. We genuinely appreciate hearing about your experience, and we are pleased to hear that your child enjoyed working with both tutors and benefited from the support they received.
We understand your comments regarding the onboarding process. Whilst we aim to gather as much information as possible during the initial consultation call, parents do not always have all the necessary information available at that stage. For this reason, we send an intake form following the call. This allows us to collect any missing details and confirm what was discussed, as some families choose to adjust the service requested after the initial conversation. We appreciate that this can feel repetitive, but it helps ensure we have the correct information before beginning the matching process.
We would also like to reassure you that Spark Tutoring does not store clients' payment details. Payments are securely processed through Stripe, a trusted third-party provider, meaning we do not have direct access to card information. Following onboarding, all parents receive a billing confirmation PDF outlining the agreed payment schedule, and we are always happy to answer any questions or make adjustments where required.
Once onboarding is complete, families are transferred to our Operations Team so that tutor matching can begin. This process typically takes one to two weeks as we carefully review the information provided and match students with the most suitable tutors available at that time. Whilst we understand waiting can be frustrating, particularly when support is needed urgently, we prioritise finding the right tutor rather than simply the fastest available match. We are delighted to hear that both tutors proved to be an excellent fit for your child.
As your onboarding took place during the lead-up to the GCSE examination period, we were also managing a particularly high volume of new enquiries. That said, we apologise if our communication during this stage did not meet your expectations. We appreciate this feedback and will be reviewing how we can provide more consistent updates throughout the matching process.
Regarding lesson scheduling, we always aim to establish a regular weekly tutoring slot. However, with multiple schedules involved and occasional factors such as bank holidays, some adjustments can sometimes be necessary. We appreciate your comments on this point and are actively exploring ways to provide greater consistency wherever possible.
With respect to GCSE students and end dates for tuition, we contacted exam-year families to confirm when they wished tutoring support to conclude. As students sit different subjects and examinations, requirements vary significantly. Some families prefer support until the final exam, whilst others choose to finish earlier to focus on independent revision. We therefore carried out several rounds of follow-up to align support with each student's individual needs. Where we did not receive confirmation, we ensured that June would be the final month of support and applied a pro-rated charge, recognising that most examinations would conclude by mid-June. This is a process we continue to refine each year, and feedback such as yours helps us improve it further.
Finally, regarding the additional charge you received, this was processed in error. As soon as the matter was raised with our team, it was escalated, investigated and a solution proposed within 24 hours, with a refund being processed. Whilst this was a genuine administrative error rather than an intended charge, we sincerely apologise for the inconvenience caused and appreciate you bringing it to our attention so that it could be resolved quickly.
Thank you again for sharing your experience. Whilst we are sorry that aspects of the journey did not meet the standard we aim to provide, we are pleased that your child benefited from the tutoring support received. We truly value all feedback Polly.

Rated 5 out of 5 stars

Low confidence

My son was very anxious about sitting his chemistry exam with just 8 weeks to go before the start of his GCSE I saw an advert for Spark tutoring and got in contact. It was a straught forward process and from the first session we could see a huge difference in his confidence and understanding within this subjet. We are extremely grateful to Noah and the team at Spark Tutoring for their support and would highly recommend them to anyone looking for quality GCSE tuition.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent online tutoring

Excellent online tutoring. Did an initially assessment that was thorough and was patched to suitable tutor. Payments were clear and the lessons were always prompt and they were flexible to adjust days/ time when needed.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

My son lacks confidence in his work

My son lacks confidence in his work , having a tutor has seen him thrive in exam conditions ! His tutor grasped his personality quickly and used strategies to get the most out of each lesson ! My son went into his A levels , calm, composed and confident - mostly thanks to his tutor nailing down his weaknesses and really drilling hone the learning required ! Many thanks Sparks - I am sure my son will get far better grades thanks to you ! And best of all I was able to sit back and be mum during his revision times knowing his lessons were always 100% nailing it !

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really positive experiene

We’ve had a really positive experience with Spark Tutoring - they found a great match for our son (A’Level maths). We’ve seen an academic improvement, and an increase in subject confidence. Communication is good, and billing is transparent. We’d highly recommend them and will be using them in the long term and also for our other son who is starting GCSEs next year.

June 15, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent support for my daughter’s GCSE exams

Spark Tutoring provided excellent support for my daughter in preparing for her GCSE Maths and English exams. They took the time to match her with a tutor who was well suited to her needs, and arranging sessions was straightforward, with plenty of flexibility and availability to fit around our schedule. The tutoring sessions were tailored to my daughters’s individual requirements, and any last minute requests to the session content were always accommodated. The online platform is easy to use, and accessing sessions was simple and hassle-free. We have been impressed with the quality of support provided and would recommend Spark Tutoring to anyone looking for personalised and flexible GCSE tuition.

June 1, 2026
Unprompted review

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