Spark Paws Reviews 19,918

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 6,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and maintain their appearance even after multiple washes. Many appreciate the excellent customer service, highlighting quick responses, helpfulness, and efficient resolution of issues like size exchanges. People are particularly happy with the fit of the clothing, especially for dogs with unique body shapes, and enjoy the matching options for owners and pets. However, some customers also noted issues with sizing accuracy, finding items to run small or not fit as expected, which sometimes led to return challenges. There were also mentions of longer-than-expected shipping times and concerns about the return process, particularly regarding items shipped from overseas and the associated costs.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the soft, well-made, and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality materials,... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over incorrect... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the exceptional, responsive, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising super fast shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has high-quality dog clothes that my dogs absolutely love. The fit is amazing. Even after many washes, everything still looks beautiful. It’s nice that they offer matching products for ow... See more

Rated 5 out of 5 stars

Great company with top quality products. Customer service is 5☆, respond almost immediately and are very helpful. Not many companies out there like these. 100% recommend and will definitely be buying... See more

Rated 5 out of 5 stars

I ordered my dog a Christmas jacket and sweater upgrade from Spark Paws and it was a great experience. Package arrived faster than expected and the fit was as listed on site. 5 stars, was everythin... See more

Rated 5 out of 5 stars

All dog outfits are so cute, & the quality is great. I ordered a few different sizes of the space themed pajamas. The only thing I would say needs improvement is sizing - the outfits run small. I no... See more


Company details

  1. #6 of 9 best companies in Pet Supply Store
  2. #3 of 5 best companies in Pet Store

Written by the company

Founded in 2017, Spark Paws one of the leading dog accessory brands worldwide. Offering high-quality, comfortable dog gear that combines durability, functionality, and standout design. With a focus on perfect fit and premium quality, Spark Paws continues to Spark Joy between Pets and People worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love SparkPaws

Love SparkPaws. Amazing quality, and it’s legitimately the only brand that fit’s our bully’s big adorable head.

October 4, 2025
Rated 5 out of 5 stars

Happy customer

I have always been happy with their products and the customer service. I got my dog pajamas and they didn't fit so I was able to return them and get the right size. She looks so cute in them!!

November 24, 2025
Rated 1 out of 5 stars

Ordering and shipping were fine, mats not so much.

Ordering and shipping were fine, not a problem. The products though? 2 frost core cool mats at £55 for two? I’d not waste your money. Absolutely useless. My frenchie is still panting heavily and the mats are actually warm rather than having any kind of cooling quality to them whatsoever. And don’t get me started on the stink from them when I took them from their packaging, my whole living room smelled of fish from them. I hand washed them at 20° in hope it would solve the smell, but it lingered for a good week or so. Never again, I’d rather go back to gel mats that the boy tends to bite through, at least they actually do their job.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great fit

The only hoodies that fit my American Bulldog comfortably. Soft, warm and look great.

August 16, 2025
Rated 5 out of 5 stars

Amazing company with really great…

Amazing company with really great customer service, if I've had an issue with size they have helped me resolve it quickly and sent out the correct size with no charge. Recent purchase was some nice boots to protect my furbabies paws, sadly my girl Roxy has a sore on her back paw from rubbing, spoke to Shylaine from Spark Paws today who guided me so we got the correct size and has sent them out, I will always return.

June 19, 2026
Unprompted review
Rated 4 out of 5 stars

Nice chain

Nice chain. A bit bigger than needed, I’ll wait it out and take it in to have a few links removed for a better fit.

November 20, 2025
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I bought here for the first time and got the wrong size. They worked with me to get the right one and send the replacement out to me for free. Love the quality of the product too! Awesome business :)

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. The quality of both the dog and human clothes are very high - the dog hoodie lasted for years, and the matching human pyjamas that I later purchased from them are the best in my wardrobe.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

No Pull Harness is a game changer

Our large untrained German Shepherd used to pull on walks until we bought Spark Paws 'no pull harness'. Game changer. Very good quality, looks cool, and doggo gets excited everytime we grab it because he knows whats next. Now easy to take him for walks. Great products.

June 25, 2025
Rated 1 out of 5 stars

Inadequate!!

Took longer than expected to ship and missed holiday pictures due to late shipping. Sizes were not accurate and customer pays return shipping/fees. I'm sorry I ever purchased from this company. I won't make the mistake again.

December 4, 2025
Rated 1 out of 5 stars

Bought a cool mat about 3 weeks ago

Bought a cool mat about 3 weeks ago. Am based in the UK. It came from China, via Kazakhstan. I was not expecting this and should have looked more closely at the companies background, as they market them selves as a small independent company

After 3 weeks, package arrived in the UK and they used Evri as couriers. Evri kept rescheduling the delivery date for about a further week, then when I complained , left the package on a public foot path near our house, and when I went to check it was not there.

Under UK Consumer Law, companies are responsible for delivery even if they use a courier. However, as Spark Paws are a Canadian company, they will not refund me as say couriers are not their responsibility. They have offered a new product or gift voucher! However, this is not acceptable in my view, as I never want to purchase from this company again.

June 16, 2026
Unprompted review

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