Stanton Optical - Newport News Reviews 

38
TrustScore 4.5 out of 5

4.4

12101 Jefferson Ave, 23602 Newport News, VA, US


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Rated 3 out of 5 stars

When coming in the people in the front area were awesome and very friendly and helpful. The eye exam was very troubling. The individual on the monitor was very rushed and was flashing through the lett... See more

Company replied

Rated 5 out of 5 stars

The staff at the store was warm, welcoming and made my daughter with social anxiety feel at ease. She handed her a handful of jolly ranchers at the end and my daughter left with the biggest smile. We... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Stanton Optical! From the moment I walked in, the staff was friendly, welcoming, and professional. They took the time to answer all of my questions, made the entire p... See more

Company replied

Rated 5 out of 5 stars

Lost my glasses on vacation and needed a pair quickly. Got an appointment with ease and walked out with a new pair of glasses same day. The staff was very helpful and attentive. Definitely recommend.... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 12101 Jefferson Ave, 23602, Newport News, VA, United States

  • 7572418919
Promotion box for Stanton Optical - Newport News

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.4

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.4

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(38)

17,186 reviews in the last 12 months

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Rated 5 out of 5 stars

Hands Down..Best location!

The staff at the store was warm, welcoming and made my daughter with social anxiety feel at ease. She handed her a handful of jolly ranchers at the end and my daughter left with the biggest smile. We got her glasses a week later and she loves them! We will be back again for the rest of the family.

August 14, 2026
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Reply from Stanton Optical - Newport News

Hello Nicole! We’re thrilled to hear our team made your daughter feel comfortable and at ease and that the Jolly Ranchers helped her leave with a big smile. We’re even happier to know she loves her new glasses! We truly appreciate your trust and look forward to welcoming your family back!

Rated 3 out of 5 stars

Not user friendly. Lacks patience in working with people.When coming in the people in the front…

When coming in the people in the front area were awesome and very friendly and helpful. The eye exam was very troubling. The individual on the monitor was very rushed and was flashing through the letters very quickly. If I hesitated I was told to choose without thought. As I feared the perception was wrong due to the rushing. Now I’m having to jump through hoops along with more of my time being spent to get this corrected. The examiner on the monitor was not friendly and was very rushing. It showed in the results.

August 12, 2026
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Reply from Stanton Optical - Newport News

Hello Arnold. We’re glad to hear that our front desk team was friendly and helpful during your visit; however, we’re sorry that your eye exam did not meet your expectations, and we regret that the exam pace and prescription outcome did not meet your expectations. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

First time it was amazing

First time it was amazing. Jada made me fell welcome and comfortable

August 6, 2026
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Reply from Stanton Optical - Newport News

Hi Ruth! We're thrilled to hear your first visit was such an amazing experience. We're especially glad Jada made you feel welcome and comfortable throughout your visit. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

Lost my glasses on vacation and needed…

Lost my glasses on vacation and needed a pair quickly. Got an appointment with ease and walked out with a new pair of glasses same day. The staff was very helpful and attentive. Definitely recommend.

July 14, 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Robert, Thank you for your wonderful review! We're glad our team was able to help you quickly after losing your glasses and provide a convenient same-day experience. It's great to hear our staff was helpful and attentive throughout your visit. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

⭐ Outstanding Customer Service & Amazing Experience!

I had a wonderful experience at Stanton Optical! From the moment I walked in, the staff was friendly, welcoming, and professional. They took the time to answer all of my questions, made the entire process easy, and helped me find the perfect pair of glasses without making me feel rushed.

The eye exam was thorough, and everyone made sure I understood my options. The customer service was outstanding, and I truly felt valued as a customer. I highly recommend Stanton Optical to anyone looking for quality eye care, a great selection of frames, and an amazing team. I'll definitely be returning for my future eye care needs!

June 25, 2026
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Reply from Stanton Optical - Newport News

Hello, Thank you for your wonderful review! We're thrilled to hear you had such a positive experience from the moment you walked in. It's great to know our team made you feel welcome, took the time to answer your questions, and helped you find the perfect pair of glasses without making you feel rushed. We're also glad your eye exam was thorough and that you felt informed and valued throughout your visit. We truly appreciate your recommendation and look forward to welcoming you back for your future eye care and eyewear needs!

Rated 5 out of 5 stars

10/10!!!

Got my glasses the next day and GREAT customer service!

July 1, 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hi Tylajah. Thank you for your wonderful review! We're thrilled to hear that you received your glasses so quickly and had a great experience with our customer service team. Providing fast, reliable service and exceptional care is what we strive for every day. We truly appreciate your support and look forward to helping you again in the future! 😊👓

Rated 5 out of 5 stars

Great customer service

They were nice and were able to help me with everything I needed

June 12, 2026
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Reply from Stanton Optical - Newport News

Hi Cassandra. Thank you for your review! We're so glad to hear that our team was kind and able to help you with everything you needed. Providing friendly, attentive service is what we strive for, and we truly appreciate your feedback. We look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

The prescription is spot on

The prescription is spot on. Haven't had this kind of vision for a long time.

June 18, 2026
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Reply from Stanton Optical - Newport News

Hi Donald. Thank you so much for your feedback! We’re thrilled to hear your prescription is spot on and that you’re enjoying such clear vision again. Knowing we helped improve your eyesight and make a difference in your daily life means the world to us. We truly appreciate your support and are glad you had such a positive experience!

Rated 4 out of 5 stars

The ease of the eye examination and the…

The ease of the eye examination and the selection of eye wear.

June 24, 2026
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Reply from Stanton Optical - Newport News

Hello Robert, Thank you for your kind feedback! We’re glad to hear you found the eye exam easy and enjoyed the eyewear selection. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Very Hi Tech

Staff was very prompt and informative. Each step was explained in detail. Glasses (1st Ever Pair) was shipped to store on time.

June 18, 2026
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Reply from Stanton Optical - Newport News

Hello Peter. Thank you for your kind feedback! We’re glad to hear our team was prompt and informative, and that everything was explained clearly throughout your visit—especially for your first pair of glasses. It’s great to know they arrived on time as expected. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Terence. Thank you so much for your kind words! We’re glad you experienced both friendliness and professionalism during your visit—it truly means a lot to our team. We appreciate your support and look forward to helping you again soon!

Rated 3 out of 5 stars

Beware of advertisement to get you in

The people and service are fine, no issue with any of that part. The “sale” however is not even close to as advertised. They market 2 pairs and exam for $79. They are not including the cost of the prescription, or that the $79 pairs are very limited. Mine cost almost $300 for one pair.

June 4, 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Erek. We’re pleased to hear that you were satisfied with our team and the service you received. We sincerely apologize for the confusion and frustration regarding the promotion and final cost of your glasses. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We typically offer a broader selection as part of our value promotions. Thank you for your feedback and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Great, friendly service

Associates were friendly and helpful. Eye exam was simple and easy, and my new contact lenses arrived quickly. I recommend Stanton Optical for your eye care needs.

June 3, 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Thank you for your kind review and recommendation! We’re glad to hear our team was friendly and helpful, and that your eye exam was simple and easy. It’s great to know your contact lenses arrived quickly as well. We appreciate your support and look forward to serving your eye care needs in the future!

Rated 3 out of 5 stars

So expensive but great staff

Prices are way out of control I am able to get 2 pairs of like glasses from BJ at full price for the same price as Stanton.

The people are amazing knowledgeable friendly and eager to help but the prices will keep me from returning

May 23, 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Dennis. We’re glad to hear that our team was knowledgeable, friendly, and eager to help and sorry to hear that our pricing did not meet your expectations. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We appreciate you taking the time to share your feedback, as it helps us continue evaluating and improving the value we provide to our custom

Rated 5 out of 5 stars

Staff went above and beyond.

Staff was friendly and helpful. Price was reasonable and I felt that staff went beyond my expectations with by offering single vision glasses to hold me over while awaiting the 2 weeks for progressive lenses. That stood out as exceptional customer service.

April 18, 2026
Rated 5 out of 5 stars

Whitney was absolutely amazing

Whitney was absolutely amazing. I’m bad with names but I remembered hers as she was so kind and answered all my questions and got me all squared away! I been to 3 places in 2 days including my regular place and they were unable to help
Me and Whitney did! I am beyond satisfied with my new glasses! Thank you!

May 5, 2026

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