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suitespot Reviews 211

TrustScore 5 out of 5

4.9

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Company details

  1. Luxury Hotel
  2. Travel Agency

Written by the company

suitespot is a luxury hotel booking service, offering VIP handling 365 days a year & unique benefits valued at 500 US-Dollar for an average stay. Through our suitespot premium membership, everybody can unlock incredible hotel stays with VIP service at more than 4.500 hotels worldwide!

Redefining Luxury Travel

Written by the company

suitespot is commited to bringing luxury travel to a completely new level!
Since 2019, we are redefining luxury travel by offering VIP service & unique benefits valued at more than 500 US-Dollar per stay on average to clients all over the world. With the inception of our premium membership in 2024, we have further elevated the experience for our clients. We offer bookings & service through five channels of choice: online, E-Mail, chat, WhatsApp & phone!

Exclusive Benefits Guaranteed

We guarantee all suitespot benefits!

Regardless of which property in our portfolio you book, we guarantee that you get exclusive benefits for each & every stay. From breakfast to hotel credits and upgrades, we stand firm to our promise. Shall you face issues with benefits at any property worldwide, we will make it right - that's our suitespot brand promise!

Contact info

Promotion box for suitespot

Enjoy VIP service and exclusive benefits

Your next luxury hotel stay at your fingertips. Get in touch.

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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Asks customers to review

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Rated 5 out of 5 stars

I love the personal attention from your Hotel Advisor

I love the personal attention from your Hotel Advisor (Madeleine Triebel) who reached out both before and after the stay - we really appreciate that level of service!

April 29, 2026
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Reply from suitespot

Dear Mr. Eigenheer,

Thank you very much for your wonderful feedback.

We are truly delighted to hear that you appreciated the personal attention. Creating a thoughtful and caring guest experience before, during, and after each stay is something we value deeply.

We would be very pleased to support you again with your next booking and look forward to assisting you in planning another memorable stay.

Warm regards,
Madeleine Triebel
Senior Luxury Hotel Advisor

Rated 5 out of 5 stars

Recommended

Friendly contact via website, quick booking. Hotel granted the advertised benefits.

April 26, 2026
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Reply from suitespot

Good afternoon,

thank you very much for your kind feedback!

We are delighted to hear that you found the booking process smooth and the communication friendly and efficient. It’s especially great to know that the hotel delivered the promised benefits ,exactly as it should be.

We truly appreciate your trust and look forward to assisting you again with your next booking.

Warm regards,

Andrea Schneider
Luxury Hotel Advisor

Rated 5 out of 5 stars

Highly recommend .

April 19, 2026
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Reply from suitespot

Dear Sumeet Dike,

we are delighted to hear that you had a positive experience with us. It truly means a lot, and we greatly appreciate you taking the time to share your feedback.

We look forward to assisting you again in the future.

Best regards,
Andrea Schneider
Luxury Hotel Advisor

Rated 5 out of 5 stars

Very good personalised experience with…

Very good personalised experience with quick replies.

April 9, 2026
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Reply from suitespot

Dear Nicolai,

Thank you very much for your kind feedback!

We are delighted to hear that you appreciated the personalised experience and our quick responses.

We would be very happy to assist you again with your next trip.

Warm regards,
Madeleine Triebel
Senior Luxury Hotel Advisor

Rated 5 out of 5 stars

The stay at Solecio Malaga was…

The stay at Solecio Malaga was wonderful. I got a complementary upgrade to great room. The people at the hotel were very nice and helpful.

We also had a small complementary welcome sweets

March 17, 2026
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Reply from suitespot

Dear Mr. Paul,

Thank you very much for your kind feedback. I am delighted to hear that you enjoyed your stay at Solecio Málaga, especially the upgrade, the warm service, and the thoughtful welcome amenities.

We would love to assist you with your next booking as well.

Warm regards,
Madeleine Triebel
Senior Luxury Hotel Advisor

Rated 5 out of 5 stars

Very friendly

Very friendly, Always answering to our questions. (We could save ~400 euro when comparing the price to booking.com - for a 4 night stay)
We use it for the first time but will not be the last !

December 26, 2025
Unprompted review
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Reply from suitespot

Dear Trabel Travel,

thank you very much for taking the time to share your lovely feedback.

We are delighted to hear that you felt well supported and that all of your questions were answered to your satisfaction. It is wonderful to know that we were also able to offer you a meaningful price advantage.

Thank you for trusting us for your first booking. It means a lot to hear that it certainly won’t be your last, and we very much look forward to assisting you again with your future travels.

Warm regards
Madeleine Triebel
Senior Luxury Hotel Advisor

Rated 5 out of 5 stars

Amazing service

Valentina assisted us to have the best experience in Seoul. She checked with us before and after our stay making sure everything went well. Will definitely recommend her and her team.

November 24, 2025
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Reply from suitespot

Dear MC,

Thank you so much for your wonderful feedback. It’s great to hear that Valentina was able to support you throughout your trip to Seoul and that you felt well taken care of both before and after your stay.

We truly appreciate your kind words and your recommendation — it means a lot to us. We would be delighted to assist you again on your next journey.

Kind regards,

Katharina Noel
Senior Luxury Hotel Advisor

Rated 5 out of 5 stars

Always the best service!!!!

September 25, 2025
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Reply from suitespot

Lieber Herr Dutschmann,

herzlichen Dank für Ihre tolle Rückmeldung! Es freut uns wirklich sehr, dass Sie unseren Service erneut als „den besten“ erlebt haben – das ist ein wunderbares Kompliment und eine große Motivation für das gesamte Team.

Wir freuen uns schon auf Ihre nächste Reise und stehen Ihnen jederzeit mit Freude zur Seite!

Herzliche Grüße

Katharina Noel
Senior Luxushotel-Beraterin

Rated 5 out of 5 stars

Great work

fantasic experience-- great job

June 2, 2025
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Reply from suitespot

Dear Ms. Madhavan,

Thank you so much for your lovely feedback on Trustpilot!

I’m absolutely delighted to hear that you had such a fantastic experience. It’s wonderful to know that everything went smoothly and that we were able to contribute to a memorable stay.

We look forward to assisting you again with your next luxury getaway!

Warmest regards,

Katharina Noel
Senior Luxury Hotel Advisor

Rated 5 out of 5 stars

Great stay, great service

Everything worked perfectly. Thank you to the whole team for having organized such a beautiful stay!

December 23, 2021
Unprompted review
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Reply from suitespot

Thanks for your comment, Kirsten!

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