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Super E-cig Ltd Reviews 

1,683
•
TrustScore 5 out of 5

5.0

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally welcoming, friendly, and deeply knowledgeable about the diverse range of items available in store. Consumers also highlight the incredibly fast delivery services alongside very competitive pricing, which makes shopping extremely efficient and reliable for everyone. Additionally, people deeply appreciate the easily navigable website, secure packaging, and the rewarding loyalty points system that offers fantastic extra benefits. Reviewers frequently note that online orders arrive promptly, and any minor inquiries are handled quickly by the supportive team, ensuring smooth and satisfying transactions.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as efficient, reliable, and... See more

Staff

Users describe positive interactions with staff, highlighting their warm and welcoming attitude. Consumers... See more

Product

People report positive experiences with product, highlighting the vast variety of brands and flavors... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and reliability... See more

Price

Customers report overall satisfaction and appreciation regarding the price points, highlighting very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All members of staff are so lovely, welcoming and their knowledge of the products they sell is amazing. They don't rush you or try to influence you on your purchase and take their time to fully expl... See more

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,683)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service
Fast delivery, good customer service, will always call if an item is not available to offer a replacement

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best Vape shop for miles

All members of staff are so lovely, welcoming and their knowledge of the products they sell is amazing. They don't rush you or try to influence you on your purchase and take their time to fully explain anything you ask.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, delivery? Product
Received wrong order once and customer service was fantastic. Won't use anywhere else.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

super E cig

Used super E cig a couple of times now, great prices and free delivery.
Always plenty of updates about the order.

July 25, 2026
Unprompted review

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