I bought two pocket operators valued at around £140 and didn't realise I'd be stung with various fees on top of this purchase. TE already charged shipping and VAT, however a few weeks after the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible experience. I placed an order on December 8, 2025, and it was sent to a completely random UPS pickup point 55 km away from my delivery address. Customer service told me they would redirect i... See more
Bought the ob4 - looks stunning and sounds all right. The volume knob came off, meaning it didn’t turn on anymore. This should be a warranty case clearly - but their customer support kept saying I cau... See more
Whilst their products seem to receive mixed appreciation I think their instruments are iconic and inspirational and have been a joy to use. (Op-z and Op1f). The main reason I am leaving 5 star is bec... See more
Fabulous products
I have just tried the new toilet,sink and mop bombs in Spring Awakening and they were fab,love them.In a mop bucket the floor came up lovely and clean and left a lovely fresh smell for a long time in the room. In the toilet bowl the smell lasted for hours. My husband went in after 4 hours and said how nice the bathroom smelt. A first.
I also got the car vent freshener in Fresh Linen and besides it’s a lovely pretty neat little clip,it gave a lovely light fragrance around the car.
Both these products are wonderful and I definitely recommend them.
May 11, 2023
Unprompted review
I have an op-33 it stopped working
I have an op-33 it stopped working, I contacted teenage engineering and they advised that it's because I was using rechargeable batteries. From what I remember I couldn't see anywhere in the instructions where its stated that I couldn't use them, again from what I remember I think I explained this to customer service.
Either way, teenage engineering sent me out a new unit free of cost and told me I could keep the old one for spares.
What more could you ask for?
I can't remember the exact date this happened but it was a while back.
December 31, 2021
Unprompted review
Overpriced garbage.
I don't know how the people i see on YouTube get their Pocket Operators to play Front242 or Metallica. I've had two for ages and they haven't worked for 60 seconds between them. The other day i picked one up and the entire battery compartment just rotted away and fell off.
.
OK, these are only about £50 each. And that might be cheap for a pocket synth, sampler, or drum machine. But it's far to much for a jagged and rotting piece of circuitry that has never worked for three consecutive seconds.
.
And the poster of some circuitry that they sent me as some kind of compensation is just a damn insult.
.
November 4, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.