I'm very impressed with my recent experience with The RealReal. My LV pants arrived today and they were exactly as described and arrived safely. I was also very pleased that The RealReal took car... See more
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The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
United States
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I have used this site as a resource for gifts. I stick with pristine or excellent and I have chatgpt help me navigate the sizes. Your site makes it easy to narrow my search and your delivery warnings are timely. Thank you
A representative came to my house and I gave them a lot of Gucci shoes Gucci belts watches everything and I didn’t get paid on hardly any of this stuff. I even went into real and took some things and I never got paid on those items real real will rob you so be careful. They will take your items sell them and won’t pay you for them.
I ordered a Cartier Love Ring Size 9 in small.
Did not panic in not receiving email with order number or shipping info. right away.
Money came out of my account immediately.
Going through PayPal to get this extremely upsetting experience dealt with.
My first and most likely my last experience.
Have NEVER had this happen.
Item was in great condition i have no complaints and I will be using the site again.
John was very helpful and responsive , he sent the return label while we were on the phone and I was able to return the item that day!
I’ve made several purchases recently and so far I’ve been extremely happy with my experience. My Christian Dior pumps and Movado watch both arrived exactly as described and in beautiful condition, honestly, the watch was even more beautiful in person than I expected. Both orders also arrived several days ahead of their estimated delivery dates, which was a great surprise. I recently placed another order for a pair of Prada pumps that are currently in transit, and based on my experience with my first two purchases, it’s been five stars all around. The quality, condition and accuracy of the listings have been excellent, and I’ll definitely be shopping here again.
The items looked in good condition on the picture. Sometimes they don’t look good n wrong information on the item
Love the RealReal. Great items - always in good shape. Shipped so fast.
When I found out my dress, was going to take longer to get than originally expected, customer service contacted UPS and my dress was delivered in time for my event.
My first purchase is a disappointment!
I was so excited to purchase my first consignment piece from RealReal to receive an item that was not clearly labeled and a false representation of the item. Highly disappointed!
Over the past six years I have purchased many shoes, and I am always impressed with the vast variety and styles to choose from.
Stumbled onto a wonderful unique non branded bracelet. Only wish search/filter options include choosing not certain brands.
The sunglasses I bought were prescription, and nowhere in the description did it say they had a prescription. I've been trying to contact anyone, but they haven't gotten back to me. Can someone please contact me to arrange a return?
TRR was able to sell my coat quickly with little effort on my part!
The service has been wonderful and highly efficient overall. However, there have been repeated inaccuracies regarding Converse women's shoe sizes
I received my purchase and the quality was great, nice packaging and the delivery service.
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