I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... See more
Company replied
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Review summary
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The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes... See more
Company replied
First, the product was excellent and as promised. That said, you learn the most about a business when you have a problem. I had a sizing issue with The Retailer. The char support team was really respo... See more
Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to th... See more
Company replied
4.2
Great
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
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Reply from The Retailer
Love that, Roger — exactly as it should be. Enjoy the shoe! — The Retailer team
Very impressed with the store
Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.
January 4, 2026
Reply from The Retailer
Appreciate this, Rhys! Weekly drops at the right price are exactly what the membership's for — glad it's paying off, and good to hear everything's landed legit. Cheers for being with Retailer. — The Retailer team
Disgusting customer service
Disgusting customer service: rude and slow. Ordered some items including a hoodie which took over 3 months to arrive. I have to email them multiple times to follow up. They told me that it would be next week then next week, and gave me fake tracking numbers which were not changed for weeks. I asked to cancel and refund twice but they ignored my requests. I got the present for my husband 3 months late. Will never shop here again. Stay away!!!
November 18, 2025
Unprompted review
Reply from The Retailer
We’re sorry to hear about your experience and understand how frustrating delays can be, especially when an order is intended as a gift.
To clarify, the hoodie in question had already been dispatched and was unfortunately held at customs, which is outside of our control. The tracking number provided was valid and active; however, tracking updates can pause while an item is undergoing customs clearance, which is why it did not show movement for a period of time.
As the order had already been shipped internationally, we were unable to cancel or refund it while it was in transit. We appreciate that this situation caused inconvenience and regret the delay it caused.
We value all customer feedback and are always working to improve communication and delivery expectations.
Great Service
Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to this website.
January 2, 2026
Unprompted review
Reply from The Retailer
Years of support — thank you, Josh! Genuine sneakers under market is exactly what we're here for, and we're glad it's been worth it. Cheers for sticking with Retailer. — The Retailer team
Shit service took forever to post
Shit service took forever to post
I would actually like you to cancel my subscription. Thank you
November 27, 2025
Reply from The Retailer
Hi there,
Thanks for your feedback. Your order was shipped within the 20 business-day timeframe stated on our website at the time of purchase, though we understand it may have still felt longer than expected. We’re sorry it came across as slow service.
If you’d like to cancel your subscription, please email our team at support@theretailcorrection.com and we’ll take care of it right away.
Thank you for giving us a try, and we appreciate the feedback
I ordered a pair of shoes and paid for…
I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me they are still trying to find a size 9.5 that ive already paid for and dont have it yet whats the point of putting the sizes up you pay for and they dont even have the shoes just taking peoples money to fund other shit i messaged them to ask where they are and no one replies or even helps i better get them before Christmas time
November 24, 2025
Reply from The Retailer
Apple, we're sorry — you paid for a size we couldn't fulfil and then had to chase us for updates, which isn't acceptable. If this was never resolved or refunded, please email support@theretailer.com.au with your order number and we'll fix it straight away. — The Retailer team
16 weeks and STILL WAITING for our order.
It has been 16 weeks since placing our order, and we are still waiting to receive our purchase. We have contacted Retail Correction via email on multiple occasions, only to receive noncommittal or ambiguous replies, promises of a dispatch "next week" or simply no reply at all. This company has taken my 15 year old's hard-earned savings without any effort made to rectify their error, and the lack of communication or action is disgraceful. STILL WAITING.
November 7, 2025
Unprompted review
Reply from The Retailer
Hi there,
Thank you for reaching out, and I’m really sorry for the frustration this situation has caused.
To clarify what happened — the original parcel was lost by Australia Post, and we weren’t aware of the issue until you notified us that it hadn’t arrived. As soon as we knew, we began sourcing a replacement pair for you, which can take some time depending on availability.
We fully understand how disappointing the delay and communication issues have been, and we take responsibility for that.
However, after this review was posted, we made the decision to cancel and refund the order in full, as we didn’t want to keep you waiting any longer or add to the frustration. That refund has now been processed, and no further action is required from your side.
We genuinely apologise that your experience wasn’t what it should have been, and we appreciate your patience throughout the process.
If there’s anything else we can assist with, please let us know.
SCAMMERS
SCAMMERS
Signed up using the $1 for 30 day special
Didn’t receive login details
Emailed asking why they didn’t provide them with no reply
Emailed again a few months later after they had taken 3 monthly subscription payments out only to receive a disheartening response saying they couldn’t refund me but could offer me a credit.
Be very careful when dealing with slippery slimey companies like this
September 1, 2025
Unprompted review
Reply from The Retailer
Hi there,
We’re sorry to hear about your experience, but this review isn’t accurate. When you signed up, an account activation email was automatically sent — it may have ended up in your spam or junk folder. Every member receives the same link to activate their account upon joining.
It’s also important to note that memberships are subscription-based and renew automatically unless cancelled. We didn’t receive any cancellation request from you before the renewal charges. You could have contacted our support team at any time for help, and we would have been happy to assist.
We always act fairly and transparently with all members, and your situation was handled according to our standard policy.
— The Retail Correction Team
Reply from The Retailer
Thanks, John — 'legit' is exactly what we work for. Appreciate you! — The Retailer team
Long wait for order
The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes it can take at least 3weeks or even more to arrive if ordered in Australia. Paying 30$ a month can be too much if not a collector or an enthusiast. Also, for some items that are pretty rare are limited to certain sizes. Stocks sold quick but not like in Nike online stores that get sold within 1minute. Still, I recommend copping in the bag all items as many of them don't get restock + a very long wait.
September 29, 2025
Reply from The Retailer
Really thoughtful review, thank you. You're spot on — the deals and authenticity are the upside, and the long wait is the thing we're working hardest to cut. We'll keep pushing on size depth too. Appreciate the honest take. — The Retailer team
Great service
Great service, love how I can get older drops for retail n what not but ordered a month ago and one of my items still haven’t been dispatched
September 1, 2025
Reply from The Retailer
Thanks for the kind words on the service, Tige — but a month with an item still undispatched isn't the experience we want to give. If that item never arrived, email support@theretailer.com.au with your order number and we'll chase it down for you. — The Retailer team
Quick and easy
August 29, 2025
Reply from The Retailer
Quick and easy is exactly the goal — thanks, Luke! — The Retailer team
Reply from The Retailer
Thanks, Rain — great to hear the comms and international delivery both landed well. Appreciate you! — The Retailer team
It's worth the waiting!
I've bought 4 times, none of them I've had any single issue with the items bought. Some people complain about their delivery time but that's shadowed when they charge fair prices for what they sale.
One thing I'd suggest is a bit more love when it comes to size availability for certain pieces of apparel!
And bring back the Yeezy Gap Dove hoodie!!!
June 27, 2025
Reply from The Retailer
Four orders, zero issues — love that, Sebastian! Noted on more apparel size availability, and we'll pass the Yeezy Gap Dove hoodie request up the chain. Thanks for the support. — The Retailer team
Great store!
I recently had a small issue with my order, but the team did a great job and helped me resolve it. I’ve been a happy customer for a while and will definitely continue shopping here. Highly recommend!
June 9, 2025
Reply from The Retailer
Thanks for the recommendation — really glad the team got it sorted for you. Appreciate you sticking with Retailer! — The Retailer team
5 STARS FOR THE RETAIL CORRECTION!
i have placed a few orders with the retail correction and i can honestly say its been a great and smooth experience. the prices are very good and there’s a wide variety of products for everyone. the monthly fee is so worth it and i’ll definitely be keeping my subscription for a long time.
June 8, 2025
Unprompted review
Reply from The Retailer
Thank you, Mitch! A smooth experience at good prices is exactly what we aim for — stoked you're sticking with the membership for the long haul. — The Retailer team
Great company
Great company with great retail deals. Supportive staff who are prompt in replying to any questions or concerns.
June 3, 2025
Unprompted review
Reply from The Retailer
Appreciate it, Nicholas — prompt, helpful support is exactly what we aim for. Thanks for shopping with Retailer! — The Retailer team
- Retail Correction By far one of the…
- Retail Correction By far one of the best ways to get The exclusive sneakers/clothing you want and save hundreds or even thousands I personally got a yearly membership as the more you pay the better value, from Jordan’s to Yeezys and even Essentials. 10/10.
May 13, 2025
Unprompted review
Reply from The Retailer
10/10 right back at you, Abdul! Glad the yearly membership's paying off across the Jordans, Yeezys and Essentials — saving you hundreds is the whole point. Cheers! — The Retailer team
Support TRC
I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items thanks to them. Will def recommend
March 22, 2025
Unprompted review
Reply from The Retailer
Over a year strong — thank you, Kirat! Stoked we keep landing you the limited pieces. Appreciate the recommendation. — The Retailer team
I’ve been member of retail correction…
I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items that I could never cop elsewhere. Thank you guys for your support and hard work.
May 27, 2025
Unprompted review
Reply from The Retailer
Thank you, Sanehdeep — that means a lot. Getting you pieces you couldn't cop anywhere else is exactly why we do this. Appreciate the support! — The Retailer team
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