OUTLET PRO® Luxe SmartCool™ Mattresses

OUTLET PRO® Luxe SmartCool™ Mattresses Reviews

A product’s star rating is calculated as the average of all its reviews.


TEMPUR® - UK logo

Sold by TEMPUR® - UK

uk.tempur.com

2.6K Reviews

4.1

The information on this page is based solely on product reviews written by customers of TEMPUR® - UK via Trustpilot.



All reviews


Rated 5 out of 5 stars

Most comfortable mattress I’ve ever slept on. Back pain is so much better than it was.

Rated 5 out of 5 stars

I bought the OUTLET PRO® Luxe SmartCool™ and it’s honestly the best mattress I’ve ever slept on. The pressure relief is on another level — my shoulders and hips finally sink in properly, and I wake up without stiffness. The SmartCool cover actually works; the surface feels cool when I get in, and the mattress stays comfortable through the night. The refurbished version is flawless. No smells, no marks, nothing “used” about it. It feels like a brand‑new premium mattress but at a much better price. If you’re a side sleeper who needs softness, deep contouring, and proper support, this mattress is unbeatable. Worth every pound.

Rated 5 out of 5 stars

Wonderful, sleeping comfortably for the first time in ages.

Rated 5 out of 5 stars

Excellent x 10000000000+ Times!

Rated 5 out of 5 stars

Super comfortable, relieves all my aches and pains.

Rated 5 out of 5 stars

It takes a little time to get used to a different mattress going from a orthopedic sprung mattress and memory foam topper to this it's just different we both like it now it's starting to break in it was a bit hard in the beginning.

Rated 5 out of 5 stars

Super comfy, great quality

Rated 5 out of 5 stars

The firm Tempur mattress is supportive and is very good.

Rated 3 out of 5 stars

I found the Luxe smartcool mattress very uncomfortable. After debating with the Tempur advisor over the phone, i decided to go with the medium feel. On the very first night, as we got into bed , it felt like getting on top of a wooden board. In the first week we had such disturbed sleep that it felt like we were both jetlagged but persevered and then for the rest of the trial period we only had sore shoulders, hips and lower back. Finally, at the end of the trial period, we have requested to return it and send back the most unwelcoming mattress we have ever tried. Sorry but it is not for us.

TEMPUR® - UK logo

Reply from TEMPUR® - UK

Hello Roger
Thank you for your honest review.
I am sorry that you did not get on with your Tempur mattress but I am pleased that you were able to take advantage of the sleep trial.
We want everyone to have a good nights sleep and sometimes the chosen mattress just isn't compatible with your sleeping
needs. The trail offers everyone who purchases directly from Tempur the opportunity to exchange or return the mattress (at no extra cost) if it isn't the right one.
I do hope that you find a mattress that works for you.
Many thanks
Team Tempur

Rated 5 out of 5 stars

Great product, great price. Thank you!

Rated 5 out of 5 stars

Love it, such a comfortable sleep

Rated 5 out of 5 stars

Bought to replace our old Tempur Mattres and even better. I can't reccommend highly enough.

Rated 5 out of 5 stars

very good mattress cant wait to go to bed every day its such a comfortable mattress

Rated 5 out of 5 stars

Nice mattress we have had Tempur mattresses for many years and wouldn't have anything else. So we thought we would treat ourselves to this top of the range mattress. It has taken us a few weeks to get used to it but we are now sleeping well on it and it has helped a lot with the osteo arthritis in my hip.

Rated 5 out of 5 stars

We were really tempted this time around by the likes of Simba and Emma with the huge difference in price comparison but after having Tempur for almost 20 years we decided to stick with what we knew - and to be honest - are so so pleased we did - you can’t really put a price on quality sleep and this mattress surpasses the previous one for quality and comfort….. but what really helps you swallow the expensive price tag is the superb customer service and after sales - really have been second to none from our personal experience……would highly recommend them to anyone

Rated 5 out of 5 stars

The best mattress you could ever ask for. I had a Tempur mattress over 20 years ago, and when I replaced it in the last 6 months I did try other mattress and they come no where near the comfort of yours. I really thought after all these years other companies might come close, but they don't. Tempur is the only one for me.