Very very low quality. Cheap plastic legs, no metal anywhere, the stitching was crooked, the fabric doesn't seem to be of good quality either, but that's just my subjective opinion. The bed base is not firm and even less premium quality as advertisted; it's basically 4mm cardboard/plywood that sags downwards just by putting your hand on it. The full "premium bed" was returned. 2 stars for the aftersales service which was very good.
Reply from TEMPUR® - UK
Thank you for your review, we appreciate your feedback.
I'm sorry to hear that you were not satisfied with your Buckingham Divan Ottoman, but we're glad to see one of our After Care Specialists were able to assist you in resolving the situation.
All the best,
Team Tempur