Vaultcord Reviews 

150
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've been using this service for years now. I've grown very reliant on this service. The small dev team always creates awesome new updates that improve the service a lot. And the support has also been... See more

Company replied

Rated 5 out of 5 stars

Owner helped me directly with my issue. Best Discord backup system ever, i transferred from Restorecord to this and im highly satisfied till now everything worked without bugs or errors while with rc... See more

Company replied

Rated 5 out of 5 stars

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more

Rated 5 out of 5 stars

I've been using VaultCord for a while now, and I’m really impressed with how smooth and reliable their services are. Setting up backups and restoring members is super easy, and their verification tool... See more

Company details

  1. Software Company
  2. Computer Security Service
  3. Data Recovery Service
  4. Security Service

Written by the company

Discord recovery application. Restore your Discord server members, messages, and settings.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(150)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ive been using vaultcord for over a year

Ive been using vaultcord for over a year and never had a problem with it staff are very helpful too!

June 12, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Adam,

Thank you for the positive comment about our staff's friendliness. If you think of any improvements, let us know via our e-mail at abuse@vaultcord.com

- Best Regards

Rated 5 out of 5 stars

best website ever

April 18, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank Mr. Kinloch, we agree with your opinion 😄 We appreciate you taking the time to review us, if you ever need any help, please reach us at https://vaultcord.com/contact

- Best Regards

Rated 5 out of 5 stars

Very good service.

I've been using this service for years now. I've grown very reliant on this service. The small dev team always creates awesome new updates that improve the service a lot. And the support has also been very helpful. I think choosing this service over other competitors is a good idea. Vaultcord is miles ahead in the security of your Discord server.

February 27, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Siemen for taking the time to write a review, we are actively implementing our user's product ideas submitted here https://vaultcord.fdback.io/

Have a blessed day 🙏

- Best Regards

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Cool bot

Helps me back up my server securely + avoid potential problems from raiders / nukers.

November 11, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Jannah for the kind words, we're excited to hear VaultCord has been able to help you with Discord raid attacks and restarting Discord community after nuke.

If you want any product improvements added, you can request them here --> feedback.vaultcord.com

- Best Regards

Rated 5 out of 5 stars

Great support experiences

I had an issue recovering my VaultCord account after forgetting the email associated with it, and the support team handled everything incredibly well. They were patient, thorough, and guided me step by step through the process, making sure I provided all the necessary information to verify my account. They even helped me update my email and regain full access without any complications. I really appreciate their professionalism and clear communication. This is hands down one of the best support experiences I’ve had—fast, reliable, and very helpful. Highly recommended, 10/10!

February 7, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you sir for the kind words. We appreciate you making time to write this review, have a blessed day.

- Best Regards

Rated 5 out of 5 stars

love this service

love this service, good support, excellent supporty!

February 1, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you for the kind words, we greatly appreciate your review and aim to continue to provide exemplary service.

- Best Regards

Rated 1 out of 5 stars

Slow support and buggy site

Vaultcord worked well at first, but over time the service declined. Site issues, pulling issues, support issues. I'm an advanced user, so I don't need support often. But once I do write to them, I get straight-up ignored and my tickets get closed. The owner himself has removed my access from writing in the Telegram group, in which I haven't sent a single message. I bought their maximum subscription in hopes it would be better, but it's… NOT. My server got raided and their support didn't help a single bit. I tried to pull back my members and restore my server, but the owner said that my backups were corrupted??? What am I even paying for? So I then had to remake my whole server again. I asked for some kind of compensation, as a server outage costs me money because my business is losing money. All the owner had to offer was 2 weeks of the highest plan, which is totally not worth it after losing weeks of business. I asked for a refund and was denied because "your purchase is not within the 7-day refund period"?? I didn't even get to use the service and was still refused a refund.

January 19, 2026
Vaultcord logo

Reply from Vaultcord

Hi,

Savecord is a third-party company that closed down in Spring 2022. Completely unrelated to VaultCord and our management team have no vested interest in that company. This review is unrelated, also the grammar is completely off for someone purporting to be from US (America).

- Best Regards

Rated 1 out of 5 stars

absolute ridiculous service

absolute ridiculous service, support is non existent and takes days to respond. they removes important features like export members. Their marketing is misleading and mostly not true at all. I’ve been a long term customer for years, they’ve removed my old verified purchase 1 star review. Pulling members and vault cord website is also broken every other day, not very cool…

January 20, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Hi,

Clips' profile can be found upvoting other vague negative reviews posted on our Business in 2024. Why would someone like this not leave a review during their actual date of experience and instead wait 2 years later to take action?

This behavior fits that of a competitor who has been uploading illicit image files to our website. The highly illegal network traffic has been reported to the UBSKM, NCMEC, and CyberTipline.

- Best Regards

Rated 1 out of 5 stars

The support closed my ticket and I…

The support closed my ticket and I couldn’t pull members, I also bought members and they weren’t delivered I always got an error. First time I contacted support the instantly closed my ticket, the 2nd time they blocked me on telegram. Would not recommend to anyone, I would rather to use something else instead!

January 20, 2026
Unprompted review
Vaultcord logo

Reply from Vaultcord

Hi,

I've quizzed all staff that were active during the day you put for date of experience, January 20, 2026. Each support team co-worker of mine showed me they haven't blocked anyone. Our support remains open 24/7 and our staff ask you to confirm before closing ticket https://help.vaultcord.com

- Best Regards

Rated 5 out of 5 stars

Reliable & Easy to Use

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets accidently banned, I can move my audience. The dashboard is minimalist, the integration is seamless, and the validation process very smooth from your users’ perspective. This is a must have for any serious server owner looking to keep their work safe

January 6, 2026
Unprompted review
Rated 4 out of 5 stars

This is so nice

I used Vaultcord’s service in [November/2025] and had a good experience overall. The service worked as described, and the process was smooth. Customer support was responsive and helpful when I had a question. I appreciate the clarity and professionalism provided

November 16, 2025
Unprompted review

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