Washworld - Grimstad - Storgaten Reviews 

99
TrustScore 3.5 out of 5

3.6

Storgaten 85, 4877 Grimstad, NO


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Rated 2 out of 5 stars

It's cheaper, but maybe it will be able to wash your car once from five times. In the mornings it "doesn't work", you must call them and maybe they fix it remotely or maybe no. Later in evenings it... See more

Company replied

Rated 1 out of 5 stars

I washed my car again today with premium shine. Please find the attached photos and video of the car after the wash. It just washed and rinsed the water. I am not sure whether you have the polishi... See more

Company replied

Rated 2 out of 5 stars

It is too often out of order, today I worked fine so that was good 👍

Company replied


Company details

  1. Car Wash

Written by the company

Wash World tilbyr enkel, innovativ og miljøvennlig bilvask til markedets beste priser, uansett om du besøker oss ofte eller sjelden. Selskapet ble grunnlagt av Bensimon-Rossing-familien, som fortsatt er hovedeier. Den første vaskehallen åpnet i Roskilde i 2013, mens den første lokasjonen i Sverige åpnet dørene i Nybro i 2018. Nordmenn ble introdusert for Wash World i begynnelsen av 2020, da vi åpnet en vaskehall i Sarpsborg. I dag har vi godt over hundre vaskehaller over hele Norden. Wash World var de første i Norden som introduserte ‘ubegrenset bilvask’, betaling fra bilen og automatisk avlesning av bilskilt. På slutten av 2020 introduserte vi Vask Selv på en rekke av våre lokasjoner, og vi er i dag den største aktøren på det kommersielle Vask Selv-markedet i Danmark. Wash World sysselsetter i dag mer enn 50 personer på tvers av administrasjon og drift. Våre lokasjoner er ubemannede, men vi har et team med serviceteknikere og renholdere som sørger for at vaskehallene fungerer, og at lokasjonene blir rengjort. I tillegg har vi en egen 24-timers helpdesk med serviceinnstilte medarbeidere som sitter klare ved telefonene ved akutte problemer i forbindelse med bilvasken. Wash World har en ambisjon om å være ledende på det nordiske bilvaskmarkedet.


Contact info

  • Storgaten 85, 4877, Grimstad, Norway

3.6

Average

TrustScore 3.5 out of 5

99 reviews

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3.6

All reviews

(99)

151 reviews in the last 12 months

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Rated 2 out of 5 stars

😤😤😤😤

It's cheaper, but maybe it will be able to wash your car once from five times.
In the mornings it "doesn't work", you must call them and maybe they fix it remotely or maybe no. Later in evenings it usually also stuck...
Aust-Agder

February 6, 2026
Unprompted review
Washworld - Grimstad - Storgaten logo

Reply from Washworld - Grimstad - Storgaten

Hello
Thanks for taking the time to share this. It’s really frustrating when a car wash is unreliable, especially when it seems to happen both in the mornings and later in the day. That’s not the experience we want anyone to have.
If the wash gets stuck or doesn’t start, it’s usually related to a technical fault, and our support team can often help get things running again. Still, we know that having to call at all takes away from the convenience, and that’s something we’re continuously working to improve.
If you’d like, you’re very welcome to contact our customer service with a few details about the times and location when this happened, so we can look closer into it and follow up properly.
Best regards
Ammar

Rated 2 out of 5 stars

It is too often out of order

It is too often out of order, today I worked fine so that was good 👍

December 20, 2025
Washworld - Grimstad - Storgaten logo

Reply from Washworld - Grimstad - Storgaten

Hei Tom,
Takk for at du tok deg tid til å gi oss tilbakemelding. Jeg beklager at du opplever at maskinen ofte er ute av drift — det skal selvfølgelig ikke skje så ofte. Det er veldig bra å høre at den fungerte som den skulle i dag 👍 Vi setter pris på at du deler dette, og vi vil bruke tilbakemeldingen din til å forbedre oss.
De beste hilsener,
Jasmin

Rated 1 out of 5 stars

I washed my car again today with…

I washed my car again today with premium shine.

Please find the attached photos and video of the car after the wash. It just washed and rinsed the water. I am not sure whether you have the polishing and wax service at Wash World Grimstad. Completely unsatisfactory for me for the second time.

October 15, 2024
Washworld - Grimstad - Storgaten logo

Reply from Washworld - Grimstad - Storgaten

Hi Sree,

Thank you for your feedback. We're sorry to hear that the Premium Shine wash did not meet your expectations again. We appreciate you providing the attached photos and video, and we will investigate the issue to understand what went wrong.

You can contact our customer service, so we can look into the matter further.

Best regards,
Ammar

Rated 4 out of 5 stars

Very easy to use and very cost…

Very easy to use and very cost effective!

May 12, 2024
Washworld - Grimstad - Storgaten logo

Reply from Washworld - Grimstad - Storgaten

Hej,

Thank you for your feedback! We're glad to hear that you found our service both easy to use and cost-effective. We look forward to seeing you again.

Best regards,

Jacob

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