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Window Nation - Chicago Reviews 264

TrustScore 4 out of 5

4.2

1120 Windham Pkwy, 60446 Romeoville, IL, US


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See what reviewers are saying

Rated 1 out of 5 stars

Warranty service scheduled for between 8 - 10 am. When I heard nothing, I called at 11:45. Apparently the service technician canceled and did not tell anyone, especially me the customer. My whole day... See more

Company replied

Rated 5 out of 5 stars

The installer were just awesome przmemek and yurii always kept our home clean and with very little clean up for us to do. The windows were installed correctly and foamed correctly and completely caul... See more

Company replied

Rated 5 out of 5 stars

We have been very pleased with everything: Sales Rep. lived up to every thing that he presented. Contact people for approvals of HOA and scheduling were courteous and helpful. Installers were v... See more

Company replied

Rated 5 out of 5 stars

Alex and his two colleagues stayed focused during the entire installation. The basement windows were a bit tricky but the crew worked out a system that got the five basement windows installed properl... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Chicago

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 1120 Windham Pkwy, 60446, Romeoville, IL, United States

  • 815-407-7890
Promotion box for Window Nation - Chicago

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

264 reviews

5-star
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3-star
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Rated 5 out of 5 stars

Excellent company!

Excellent company!
Very professional and honest people!
Windows are very good quality!
I am fully satisfied with!

November 5, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had such a positive experience with our professional and honest team! It's great to know you're fully satisfied with our windows.

Rated 5 out of 5 stars

Great company

Great company! My favorite part was that they respect someone else's home and wore booties on their shoes! Windows look great, they left and couldnt even tell people had been in my home working all day! Windows are perfect! Will be referring to friends!

November 7, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had a great experience! We appreciate that you value our team's respect for your home and the quality of our work. Thank you for referring us!

Rated 1 out of 5 stars

Measurements were off

Measurements were off, I was not told that new window was going to be smaller than what I had and the manufacturer doesn’t make the window size the way the customer wants it. They have their own measurements already.

October 28, 2025
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Reply from Window Nation - Chicago

We appreciate your feedback and regret the incorrect window measurements. We're sorry the new window's size wasn't clearly communicated and didn't meet your expectations.

Rated 5 out of 5 stars

The crew that showed up was quick and…

The crew that showed up was quick and polite. Very efficient did not waste any time.

November 6, 2025
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Reply from Window Nation - Chicago

We're happy to hear that our crew was quick, polite, and efficient. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Nick came and waited awhile for me as I…

Nick came and waited awhile for me as I was on phone. He then proceeded to help me with a window problem on all windows. He discovered all my screens were in wrong so they weren’t sealing and a lot of box elders were in side. He fixed all of them plus the handle on my screen door on patio doors. He was exceptional. I can’t give him enough credit. A very nice gentleman and very efficient. A very good worker for window nation. I live in Huntley Il

November 5, 2025
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Reply from Window Nation - Chicago

We appreciate you sharing your experience! We're happy to hear that the work performed was exceptional and efficient, resolving the window and screen issues. It's great to know that the service met your expectations. Thank you for your positive feedback.

Rated 5 out of 5 stars

Great Service

The team was quick, efficient and clean, making for a great installation process. The windows are beautiful as well! Total installation of 8 windows took less than five hours from start to finish!

October 31, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation was quick, efficient, and clean. It's great to know you find the windows beautiful and that the process was completed in under five hours. Thank you for your positive feedback!

Rated 5 out of 5 stars

Straightforward

Straightforward. On time. Thorough.

November 5, 2025
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Reply from Window Nation - Chicago

We're happy to hear that your experience was so positive. Thank you for your feedback; we appreciate it.

Rated 3 out of 5 stars

More information

Can’t find many sites on there

November 4, 2025
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Reply from Window Nation - Chicago

If you have questions, we welcome you to visit our website or call us at 866-217-9582, We would love to assist you with your window project.

Rated 5 out of 5 stars

Very nice well made product

Very nice well made product. The salesman and everyone were easy to deal with.
The install crew did a fantastic job, very clean install.

October 30, 2025
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Reply from Window Nation - Chicago

We're happy to hear you found our product well made and everyone easy to deal with. It's wonderful to know the install crew did a fantastic and clean job!

Rated 5 out of 5 stars

You guys have a great crew

You guys have a great crew! They did a great job!

October 30, 2025
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Reply from Window Nation - Chicago

We are so glad to hear that our crew provided you with a great experience. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Window are great and our salesman…

Window are great and our salesman Robert was great

October 14, 2025
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Reply from Window Nation - Chicago

We're glad you are enjoying the windows. It is great to hear that our team member provided a wonderful experience. Thanks!

Rated 4 out of 5 stars

Windows are Wonderful

Salesman who visited my residence is the reason I purchased the windows. He didn't try to up sale me. He was great 👍
The person who installed my windows was fantastic 👌. Only issues I had was the repeat calls I received from 3 to 5 different people from different offices. Every thing else was Excellent

October 31, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had a great experience with our salesman and installer. We appreciate your positive feedback. We apologize for the multiple calls from our offices; we will address this issue.

Rated 5 out of 5 stars

Alex and crew

Alex and his two colleagues stayed focused during the entire installation. The basement windows were a bit tricky but the crew worked out a system that got the five basement windows installed properly. The three dormer windows went in nicely and they look great.

October 31, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation team remained focused and successfully installed the basement and dormer windows. Thank you for acknowledging their efforts and providing your positive feedback.

Rated 1 out of 5 stars

Window are fine but they damaged my…

Window are fine but they damaged my property while installing tried calling window nation and the communication is horrible iv been trying for over a week to talk to a manager

October 24, 2025
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Reply from Window Nation - Chicago

We regret that you experienced property damage and communication issues. We're taking steps to address this, and someone will be reaching out shortly.

Rated 1 out of 5 stars

6 months and still no closure

I had two windows that were cracked and all the window screens were not properly glued, with the screen flaping back and forth.
Also not all the screens were delivered as promised. Despite not fulfilling the promise to install windows and screens, the company sent order of completion to the finance company which has began charging.
I have not enjoyed the windows and has been over 6 months and I've gone from ordering new windows to tapping into the warranty and still waiting for the warrantly to complete its steps

October 29, 2025
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Reply from Window Nation - Chicago

Hello, we're deeply saddened to hear that your experience with us didn't meet your expectations. We always strive to provide 5-star service to all of our customers, but occasionally we do fall short. According to our records, we currently have an open service to address your concerns, we appreciate your patience in the interim while we work to resolve this for you. If you have any further questions or concerns please don't hesitate to call or email us.

Rated 5 out of 5 stars

Front door install

The crew show on time, very professional, they took their time to meet expectations. There was one problem the handle for the screen door was broken. They made the report to someone will be able to installed the handle. Just waiting for the call.

October 28, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the crew was professional and met your expectations. We've received the report about the screen door handle and someone will be in touch to schedule the installation. Thank you!

Rated 5 out of 5 stars

The installation team was great

The installation team was great. We were so impressed at the ease and speed. Our windows were 50 years old, so we really felt like this was going to be a long, drawn out process. Nope - they were here and done within 6 hours. Amazing. And the windows are beautiful.

October 28, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation team exceeded your expectations! It's great to know the process was quick and easy, and that you find the new windows beautiful. Thank you for your positive feedback.

Rated 5 out of 5 stars

Martin and Adam work was absolutely…

Martin and Adam work was absolutely master craftsman. 4+ hours start to finish. They get an A+++ from us.
Cleaned up as if no work had taken place.
Product is beautiful!

October 28, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you consider the work of our team to be that of master craftsmen. We appreciate your high rating and are glad you are enjoying the product!

Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

Installers were 8 hours late and I had to call customer service for an update on the crew because no one had called me about the status of the crew. One of the window installers was somewhat rude and didn’t speak/understand English.

October 24, 2025
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Reply from Window Nation - Chicago

We regret to hear about the installers' tardiness and communication issues. We're also sorry for the rude behavior. We'll investigate these concerns to improve our service. Thanks for your feedback.

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