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Window Nation - Chicago Reviews 264

TrustScore 4 out of 5

4.2

1120 Windham Pkwy, 60446 Romeoville, IL, US


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See what reviewers are saying

Rated 1 out of 5 stars

Warranty service scheduled for between 8 - 10 am. When I heard nothing, I called at 11:45. Apparently the service technician canceled and did not tell anyone, especially me the customer. My whole day... See more

Company replied

Rated 5 out of 5 stars

The installer were just awesome przmemek and yurii always kept our home clean and with very little clean up for us to do. The windows were installed correctly and foamed correctly and completely caul... See more

Company replied

Rated 5 out of 5 stars

We have been very pleased with everything: Sales Rep. lived up to every thing that he presented. Contact people for approvals of HOA and scheduling were courteous and helpful. Installers were v... See more

Company replied

Rated 5 out of 5 stars

Alex and his two colleagues stayed focused during the entire installation. The basement windows were a bit tricky but the crew worked out a system that got the five basement windows installed properl... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Chicago

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 1120 Windham Pkwy, 60446, Romeoville, IL, United States

  • 815-407-7890
Promotion box for Window Nation - Chicago

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

264 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

The installers were knowledgeable and…

The installers were knowledgeable and did a walk through of the installation showing the usage of each window.

October 16, 2025
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Reply from Window Nation - Chicago

We're happy to hear the installers were knowledgeable and showed you how to use each window. We appreciate your positive feedback about the installation.

Rated 5 out of 5 stars

Excellent job & work.

The men who put my windows in were professional & did a great job. The thing I was impressed with was how neat things were. The windows look great.

October 16, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation team was professional and efficient. It's great to know you were impressed with their neatness and that you love the new windows!

Rated 1 out of 5 stars

Completely unhappy!

When the window in our spare bedroom was measured it was in correct by over 6 inches too short. This was found after the crew had taken out our window. So they put our original window back in with tape. A replacement was ordered for the correct size but when it was unboxed after almost 8 weeks of waiting it was found to have a defect so a replacement was ordered. It finally arrived almost 8 weeks later but it was sent with the original incorrect size of over 6 inches too narrow. So we are again waiting for a replacement window. The technician was also supposed to replace a screen that had a tear so I could use without bugs entering home on this visit. He decided to wait until next time. By then I won’t want my window open because there will be snow!

October 16, 2025
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Reply from Window Nation - Chicago

We regret to hear about the multiple issues with your spare bedroom window, from the incorrect measurements to the defective and wrongly sized replacements. We're also sorry the screen replacement was delayed. We appreciate your feedback and will review our processes to prevent similar issues in the future.

Rated 4 out of 5 stars

The new window looks good from the outside.

The casement window I ordered was delivered on time. It was installed quickly. It is too soon to tell how well it will perform.
The inside of ther window was not trimmed out. The foam isulation that was applied had to be cut to meet the plane of the wall. I had to modify the old moldings to make them fit, because the new window was slightly smaller than the old window it was replacing.

October 16, 2025
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Reply from Window Nation - Chicago

We appreciate you taking the time to share your experience. We're glad the casement window was delivered and installed promptly. We apologize that the trimming and molding required adjustments; we will use this feedback to better our teams and practices moving forward.

Rated 5 out of 5 stars

Through the Looking Glass

The installers were efficient and detailed. Everything went smooth and the windows and door are great.

October 13, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation process was efficient and detailed, and that you are enjoying the new windows and door. Thank you for your feedback.

Rated 5 out of 5 stars

Windows look great and all work was…

Windows look great and all work was done by high quality professionals.

October 13, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you find the windows aesthetically pleasing and that the work was completed by skilled professionals. Thank you!

Rated 5 out of 5 stars

My windows came in quickly

My windows came in quickly. The install was seamless. The crew was very respectful and informative. They cleaned everything up and most importantly made the windows look amazing!

October 15, 2025
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Reply from Window Nation - Chicago

We're happy the windows arrived quickly and the installation was seamless. It's great to know the crew was respectful, informative, and thorough with the cleanup. Thanks for the positive feedback!

Rated 5 out of 5 stars

Job well done

October 10, 2025
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Reply from Window Nation - Chicago

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

Rated 5 out of 5 stars

Work was done efficiently and cleanly

Work was done efficiently and cleanly. Workers explained everything asked of them. Very happy with work done.

October 10, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the work was done efficiently and cleanly. We appreciate you mentioning that our workers were informative. Thank you!

Rated 5 out of 5 stars

On time

On time, crew was responsive to questions, and crew chief made sure all was in order.

One mfg. defect that was called in.

October 9, 2025
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Reply from Window Nation - Chicago

We appreciate your feedback and are glad the crew was helpful. We're sorry to hear about the manufacturing defect and have taken note of it.

Rated 5 out of 5 stars

The installers were professional.

The installers were professional, timely, pleasant, friendly and respectful of me and my property.

October 9, 2025
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Reply from Window Nation - Chicago

We're happy to hear that our installers were professional, timely, pleasant, friendly, and respectful of you and your property. We appreciate your feedback!

Rated 5 out of 5 stars

Happy

They came and installed my windows within a couple of hours.

October 3, 2025
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Reply from Window Nation - Chicago

We're happy to hear that your window installation was completed quickly! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

On time

On time. Fast and did an excellent job

October 6, 2025
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Reply from Window Nation - Chicago

We're happy to hear that our service was prompt and efficient. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Positive Experience!We have been very pleased with…

We have been very pleased with everything:
Sales Rep. lived up to every thing that he presented.
Contact people for approvals of HOA and scheduling were courteous and helpful.
Installers were very professional!
Your company deserves an A ++.
Thanks for making this a positive experience!

Jim & Gail McKevitt

October 7, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you were pleased with our sales representative, contact people, and installers. We appreciate your high rating and are glad you had a positive experience. Thanks for your feedback!

Rated 5 out of 5 stars

Tech was prompt and extremely nice

Tech was prompt and extremely nice. Replaced defective portion of two windows in about two minutes.

September 30, 2025
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Reply from Window Nation - Chicago

We're happy to hear that our technician was prompt, nice, and efficient in resolving the window issues. Thank you for your positive feedback!

Rated 5 out of 5 stars

The service and installation was…

The service and installation was exceptional.

October 6, 2025
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Reply from Window Nation - Chicago

We appreciate you sharing your wonderful experience with our service and installation. It means a lot to us that you were so satisfied.

Rated 1 out of 5 stars

Horrible experience thus far still waiting for resolution of cluster of errors

Install was in July! Still waiting for issues to be fixed! What went wrong is you sent a technician to my house BEFORE the window time given, Tech brought ZERO items to install! Tech said his notes showed that he was supposed to assess what was needed. Parts were supposed to be ordered day of install when you brought the wrong door and defective screen! Wait time so far 3 months and counting! Everyone who works there is a manager but nobody has fixed the cluster of errors thus far. Branch Manager told me he would order back when error occurred only to find out, he did not! Spent almost a week vacation time being home for install and wasted tech appointments! They don’t work weekends or have techs work evenings. Had my husband call them this week, he spoke with both Matt and Stephen (Romeoville location) Stephen said he would comp us but we would have to remove bad review. My husband told him when we get what we paid for we would. We asked for this is writing. Still waiting.

October 1, 2025
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Reply from Window Nation - Chicago

We regret to learn about the issues you faced with the technician's visit, incorrect parts, and delays. We have shared your feedback with management for review and action. We appreciate your patience.

Rated 5 out of 5 stars

Great installation crew, and company reps

Great installation crew, prompt, very professional and a great representative of the company. Was informed during the whole ordering process

September 24, 2025
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Reply from Window Nation - Chicago

We're happy to hear about your experience with one of our outstanding installation crews. It's great to know they were prompt and professional and that you were informed during the ordering process.

Rated 5 out of 5 stars

Happy Windows

I am satisfied with the response and
Profesionalismo of Windows Nation
I am trilled with my new windows re
Placement.
I appreciate the GRATE job from your
Team experts.

October 1, 2025
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Reply from Window Nation - Chicago

We're happy you are satisfied with our team's professionalism and response! It's great to know you love your new windows.

Rated 5 out of 5 stars

A++ Customer Service !

From the estimate to scheduling to installation and follow-up, everyone was extremely nice, helpful, courteous and competent. There was not one thing that was in the slightest way questionable or concerning. In my experience, Customer Service is on the decline in this country. Window Nation obviously has made it a priority in your business model.

October 2, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had such a positive experience with our team! It's great to know that our customer service made a difference. Thank you for your kind words and for recognizing our commitment to quality in every interaction.

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