Great memorable gift!
Sold by Wonderbly
The information on this page is based solely on product reviews written by customers of Wonderbly via Trustpilot.
Product details
Brand: Wonderbly
MPN: mummys-magic-hugs-for-you
All reviews
The company only fixed 1 of 2 errors on the order. I had to pay to have it redone even though I had sent the corrections immediately. They corrected the ship to address but not the spelling of her name.
Reply from Wonderbly
Hello,
Thanks for sharing your review with us.
We are so sorry to hear that your experience did not go as smoothly as it should have. It's truly disappointing for us to hear how frustrating it was.
Please don't hesitate to reach out to us by email if you have any further feedback to share or require support.
Best wishes,
The Wonderbly Team
The item was as expected, similar to other companies.
Reply from Wonderbly
Thanks for your review. We're really keen to find out more about your experience so we can use the feedback to improve our services. Please do reach out to our team at hello@wonderbly.com with any further comments or suggestions :) Thanks again for taking the time to review us!
I came to Wonderbly from a Facebook ad for Mother's Day and purchased two books. The website and cart said it would deliver days ahead of Mother's Day. It did not arrive until days later, completely missing the point. Don't trust their estimates. Wasted my money and had no gift on the holiday.
Reply from Wonderbly
Thanks for sharing your feedback with us.
We are so sorry to hear that your order arrived late. It's awful to hear how frustrated you are and we do understand the importance of your special gift arriving.
Our delivery dates are always estimates as the post can be unpredictable at times and even more so during the busy holiday rush.
If you haven't already, please do reach out to our customer service Angels at hello@wonderbly.com and include 'TrustPilot' in the subject line.
We are currently responding within 24 hours and we will be more than happy to look into this and see how we can best help. By offering email only personal support, rather than outsourcing for phone support, our dedicated team of customer service Angels are able to offer nearly 24/7 service.
We look forward to hearing from you and appreciate your patience.
Best wishes,
The Wonderbly Team
Great purchase
This is a great product with a very nice story. Highly recommended.
Perfect my wife was so happy It was for her birthday
Love it! So personal!
Excellent quality, well written.
My wife loved it
Great as a mother's day gift.
Have nt go it yet
The quality of the paper could have been better
Reply from Wonderbly
Thanks for taking the time to leave a review.
We'd love to hear more about the issues you've described though so that we can work on making your next experience with us even better. We have reached out to you directly by email and look forward to hearing back.
Warm Regards,
The Wonderbly Team
Excellent service and response
Absolutely amazing, fantastic value for money and good quality. Excellent choice of pictures and you can amend the text to suit your story brilliant product and quick delivery
great material very at peace
A gift for my wife and our baby daughter. Wonderful.
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What a wonderful Book! It's drawn very pretty and the personalisation is just amazing. The eprfect gift for mums :)
Such a cute idea