The earrings are perfect for my outfit but delivery is very expensive. The delivery service you partnered with was Evri, who left the package in the dirty bin, again. Evri is not a good delivery serv... See more
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Company details
- Fashion Accessories Store
- Bag Shop
- Bags and Luggage Store
- Handbags Shop
- Jewelry Store
- Women's Clothing Store
Written by the company
New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.
Contact info
United Kingdom
- accessorize.com
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Helpful staff
Have not received my order
Good communication and delivery on time
Lovely necklace delivery good
No deliver after paying next day service…
My parcel still hasn’t arrived despite paying for next day delivery on Thursday and now it’s Monday.
Absolute joke of a company
Absolute joke of a company. I have a Treats card which I've had for years and which I never seem to get any points through from on my email. I emailed them to question this, and spoke to them on the phone, and they said it can't be registered to my email as another card has been linked online when I created an account online (which has no points). You cannot add or change a physical reward card to your account, or even add it to a brand new account you create. So I've spent hundreds of pounds which are now just stuck on this useful card.
Ordering online was easy & the bag was…
Ordering online was easy & the bag was in my local store in a couple of days.
Product was delivered instantly to…
Product was delivered instantly to store for me to collect.
the pick up delivery is fast
The ease of ordering was very good…
The ease of ordering was very good cannot comment on the product as yet because I have not as yet received it.
Fantastic customer service
Fantastic customer service. My order arrived one day late but as soon as highlighted this to customer service my delivery fee was refunded immediately.
Delivery delays happen but when it’s resolved as quickly as this really shows how much a company cares
Ordered this online
Ordered this online, was ready to collect the next day, very good service. The bag is beautiful, brought it for a wedding, even better at half price.
Quick and efficient
Used click and collect in evening and was able to pick up next day. Assistant was pleasant and efficient. What’s not to like?
I was told my collection would be…
I was told my collection would be available from 12pm, I had no confirmation email. Fortunately I work near the shop so called in my lunch hour. Asked if they had parcel for me, no hadn't. So took said item off shelf and gave to lady at the till and advised this is the item ive come collect. She was very apologetic and bagged item accordingly. She said you will prob get email now. Which I did.
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