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The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
Both of our ferries departed at different times to what was stated on confirmation email. Just about made the Holyhead to Dublin ferry despite arriving 1 hour before the departure time which we had.The least thing that should be given is the correct departure times.
Easy to use as there was plenty of seats available.
On time , vey comfortable, neat and cleaned And excellent customer services.
Smooth crossing nice lounge and snacks
Couldn’t fault anything
Note that my 1-star review is specifically relating to Aferry and the shambles concerning cancelled ferries (yes multiple) and the complete lack of communication to this fact or acknowledgement of error We booked a ferry for 16:45, received confirmation of this from Aferry and we received no communication of any change of circumstances. Upon arriving to the Holyhead station, we were told the ferry had been cancelled months ago, that the system automatically shunted us onto an earlier ferry which we would have been late for, had that not also been cancelled. Aferry is completely to blame for this. The staff were great, they moved us onto the last ferry at 19:30 and gave all customers a free meal voucher and the food was great. Do not use Aferry to book your ticket!
We enjoyed the food and comfort in the club class lounge.
It was not to just docked late
Not enough choice
Like Stenna the price of the ticket has shot up since covid
Good,times a little out but everything was OK.
Great service and the cheapest price from Holyhead to Dublin.
Brilliant experience from start to finish. Club lounge was very good, very pleasant !
Staff members were very friendly and helpful. The crossing was very comfortable and the ship was on time…
Cabin was spacious, clean and adequate for our needs but quite confusing that we had to find our cabin first then go back in ourselves to reception to pick up door key. I have reduced mobility and so had to stand around waiting for my husband to go back down to reception to pick up. The ferry left Holyhead slightly ahead of time which was good and arrived in Dublin exactly in time. We didn’t really interact with staff so cannot comment either positively or negatively there. The duty free shop was close by which was handy and well stocked. The boat was a little old but very clean and tidy. I would say that this trip was good value for money.
I found it al a good experience and a smooth journey
Very unhappy with the service got to the ferry and it had gone I was there 1 hour 15 minutes there before the time I was supposed to be there very unhappy with the service.
Efficient service
The ferry crossing itself went smoothly but please do something about the awful food options available on board. Last time we used your ferries in 2016 we had some nice food on board, I ordered a croque monsieur that had tomato pickle in it which it shouldn’t have & it wasn’t even toasted. All I got was a lukewarm sandwich. The cheese inside hadn’t melted & it had very little flavour apart from the tomato pickle that shouldn’t have been there. The hot food choices were extremely limited & looked most unappetising.
Good choice and ample supply
