On time and straightforward boarding procedures
Quality: 4
Staff: 5
Value for money: 4
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The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
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Recommend
Quality: 5
Staff: 5
Value for money: 5
Nice trip lady in office very friendly and seeing to our needs Thanks
Quality: 4
Staff: 5
Value for money: 5
Lovely staff. Great crossing
Quality: 5
Staff: 5
Value for money: 5
My ferry was delayed by 6 hours, I will never book with Stena again. I travel from ireland to UK 3 to 4 a year to visit family I normally use irish ferries and have never encouraged problems like this, I thought my experience was a one off but then received another message informing me my return time would be changed, I now have to go home sooner to ensure I'm home for the 5th January to start a new job, Less time with children!
Quality: 1
Staff: 4
Value for money: 1
Very comfortable clean friendly staff easy assess to get around nice selections of food
Quality: 5
Staff: 5
Value for money: 5
An efficient, friendly, reliable service.
Quality: 5
Staff: 5
Value for money: 4
Very busy, prefer to use Cairnryan to Larne.
Quality: 5
Staff: 5
Value for money: 4
I am able to avail of all the Irish sea routes so chose Dublin/Holyhead on this occasion but I think it is my least favourite route and won't use it again. That route across into England was very busy and not as well served with service stations. But the worst part of the journey was the lack of organisation and communication from Stena at Dublin Port. Despite having arrived 90 mins before sailing time there were 1 of 2 lanes to join to arrive at the head of the queue at the check-in booths, only 1 of which appeared to be staffed. The other queue processed ok while ours was left with no moving vehicles and with no explanation either. When we were finally signalled to move out of our stationary queue and merge into the moving one finally someone appeared at the empty booth - in a word, chaos. Despite the fact I checked in so early my car was virtually the last vehicle on board, was therefore in the open air on deck and I became last off much later than those that would have arrived at check in after me. The other upshot was that the ship was full by the time I got upstairs so places to sit where at a premium. An experience overall I won't wish to repeat.
Quality: 3
Staff: 4
Value for money: 3
Their service is very, very good
Quality: 5
Staff: 5
Value for money: 5
Great journey,on time,comfortable,great amenities,enjoyable journey..
Quality: 5
Staff: 5
Value for money: 5
Did not sail. No email to say it had been cancelled. Lack of communication
Food was awful. We had roast pork. Meat and gravy ok. Vegetable soggy and old looking. No roast potatoes or Yorkshire pudding. Childrens activity area could do with a gate.
Quality: 3
Staff: 3
Value for money: 3
I was disappointed with your situation, you cancelled my ferry two days before departure, even though you knew about it for a week, because of that my journey was extended by 10 hours, it is unacceptable, I will file a complaint
Quality: 3
Staff: 5
Value for money: 1
Set off and arrived on time, plenty to do on board, infant friendly
Quality: 5
Staff: 5
Value for money: 4
Very good
Quality: 5
Staff: 5
Value for money: 5
The staff at AFerry were very helpful.
Quality: 5
Staff: 5
Value for money: 5