I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
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Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... See more
Company replied
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... See more
Company replied
Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... See more
Company replied
Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Bags and Luggage Store
- Camping Store
- Running Store
- Shoe Store
About Blacks - Bristol
Written by the company
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
71 The Horsefair, Broadmead, BS1 3JP, Bristol, United Kingdom
- 01172 448566
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Jake was really helpful and very…
Jake was really helpful and very experienced. He helped us find the best deal and we were in and out with a bargain in no time.

Reply from Blacks - Bristol
I had to get some last minute boots for…
I had to get some last minute boots for a walking trip and had great service from James. Knowledgable, friendly and professional even while being very busy.

Reply from Blacks - Bristol
Blacks walking shoes review
Jake was incredibly helpful and lovely, he gave excellent advice on the shoe best suited for me, had great knowledge of the stock too. Really listened to why I would be needing them and gave great advice and tips based off of that. Friendly and chatty, I would definitely go here again as he was so helpful.

Reply from Blacks - Bristol
James is a legend
I went in to pick up festival gear yesterday just before closing time, feeling a bit bad about asking so many questions so late on a Monday. The service was absolutely excellent, James was a real gem helping me find all the stuff I needed and making a couple of recommendations. Big thanks to James for the smiles and the chat

Reply from Blacks - Bristol
Friendly and helpful staff
Friendly and helpful staff. Was served by sue

Reply from Blacks - Bristol
An overall brilliant experience!
Josh gave me some very well needed expert advice on buying a pair of walking shoes for my summer hiking experience to Switzerland.
It was great to go into a shop and be advised on the footwear and socks that will serve my particular situation.
The rest of the team were very attentive, helpful polite and patient too.
Would highly recommend this sBlacks store if you live in Bristol or are close by!

Reply from Blacks - Bristol
Amazing experience and advice
Both Josh and ollie were super helpful whilst i was looking for some new hiking shoes. Quickly came to a decision following their tips and advice. It just went so smooth and im so excited to start using my shoes. I really dont enjoy shoe shopping but this was the best experience i could have hoped for.

Reply from Blacks - Bristol
Very helpful good advice.
Sue, the assistant in the Bristol store, was very helpful indeed as well as knowledgeable about the walking boots I was looking at. I was able to spend time trying out the boots in the store and ended up making a purchase.

Reply from Blacks - Bristol
All good 👍
Jack was really great recommending walking shoes. Always had helpful staff here :)

Reply from Blacks - Bristol
Brilliant service
Excellent service from staff both times I went to the store. Special thanks to Josh who went the extra mile helping me with a return.

Reply from Blacks - Bristol
Had a fantastic experience in store…
Had a fantastic experience in store with helpful and super knowledgeable staff especially Josh who was super helpful and said about things that weren't 100% needed from the DofE kit list. Would definitely recommend and would definitely come back in the future for any purchases. Thanks for a good experience.

Reply from Blacks - Bristol
Great customer service from James
Great customer service from James - helped me select the perfect walking shoes. Friendly without being overly in-your-face

Reply from Blacks - Bristol
Excellent service from James who gave…
Excellent service from James who gave me relevant advice on a raincoat and was friendly and polite

Reply from Blacks - Bristol
Excellent assistance by clerk 003 on…
Excellent assistance by clerk 003 on april 15th. Friendly, efficient and expertly! Well done!

Reply from Blacks - Bristol
Well customer service was polite and…
Well customer service was polite and chatty willing to help. Can't find any fault will defo go back to blacks when visiting bristol.

Reply from Blacks - Bristol
Great customer service and advice…
Great customer service and advice shopping for a tent and outdoor clothes.

Reply from Blacks - Bristol
Sue was very efficient and patient
Sue was very efficient and patient, providing me with a variety of shoes to try.

Reply from Blacks - Bristol
I went to the check the cost of boots…
I went to the check the cost of boots for my son DoE and we were helped by Sue. She was knowledgeable, friendly and very helpful.
She kindly asked if we had a DoE card to apply further discount.
Very happy customer and great service.

Reply from Blacks - Bristol
Friendly and useful service
Friendly and useful service from Josh and James

Reply from Blacks - Bristol
Brilliant experience
Brilliant experience, went it to try on some bags for backpacking, had a rough idea of what I wanted but needed a professional opinion. James was fab talked us through everything we needed to consider and made the decision much more straightforward. Came home with the perfect bag!

Reply from Blacks - Bristol
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