I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
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Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... See more
Company replied
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... See more
Company replied
Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... See more
Company replied
Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Bags and Luggage Store
- Camping Store
- Running Store
- Shoe Store
About Blacks - Bristol
Written by the company
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
71 The Horsefair, Broadmead, BS1 3JP, Bristol, United Kingdom
- 01172 448566
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Ollie
Ollie, was very helpful and knowledgeable about the products (walking shoes) which made the purchase really enjoyable.
Good discount on boots and very helpful…
Good discount on boots and very helpful and friendly staff member, James. He gave me advice and was very patient and chatty
James was really helpful with his…
James was really helpful with his insight in different things and was really lovely to have a chat with. Would come again !
Excellent Service
Excellent Service! I bought some Salomon Boots. Josh was very knowledgeable; in all aspects of the stores departments, kind and patient. I will definitely be coming back here!
Olly and Louis were extremely helpful
Olly and Louis were extremely helpful! Thank you!
Great staff
Great staff, very friendly and as helpful as they could be. Thanks James + Oliver
May use AI-assist with repliesRead more
Ollie was very helpful
Ollie was very helpful, knowledgable about everything, kind, and it was a great shopping experience.

Reply from Blacks - Bristol
Sublime
Ollie was very knowledgable about the shoes and was really nice

Reply from Blacks - Bristol
The staff
The staff, especially Ollie, were extremely friendly and knowledgeable helping me to pick out the right down jacket

Reply from Blacks - Bristol
Great customer service, great discount
Went in to buy some new hiking shoes. Not sure on the server’s name but young woman with brown curly hair. Great service, helped me pick out shoes quickly. My first time in Blacks and will definitely be going again when I need something else outdoor related.
Was served by a really helpful person…
Was served by a really helpful person named Ollie who helped me find the right shoes for my trip to Toubkal. Brilliant customer service and have me a great deal on my new boots.
Worth a visit.
I have not used Blacks for some time to purchase outdoor gear. However, I was looking for a North Face duffel bag and decided to try the Blacks in Bristol. I was really impressed with their prices for the bags, which were much better value than the North Face shop close by. The salesperson, James, proved to be extremely helpful and knowledgeable in assisting. Overall it proved to be a very rewarding visit and I will certainly give Blacks another look when requiring outdoor gear in the future.
Great service from Ollie yesterday…
Great service from Ollie yesterday helping find the right walking shoes
James was very welcoming and attentive…
James was very welcoming and attentive without being pushy. He was well-informed on the products available and helped me decide on the right coat.
Great experience buying walking boots
Visited Blacks Bristol looking for a pair of walking boots. Ollie was knowledgeable and friendly and offered the pros and cons of a number of boots at different price points. I tried different pairs but ended up going for his first suggestion which were great for me. The experience in the shop was very pleasant.
Great customer service from Ines
Great customer service from Ines, she was so helpful to my partner and myself find the perfect shoes for hiking - she made everything so easier and was very eager to help, thank you Ines!
Excellent service from Ollie.
Great range of products, excellent sale prices. Was helped by Ollie who was incredibly knowledgeable, very helpful and super friendly!
Small backpack
I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
Good selection of outdoor shoes at good priced with great customer service
I bought some outdoor shoes from Blacks. They had a good selection of shoes in stock and the sale prices were very reasonable. Ollie was happy to go back and forth bringing me different shoes and sizes. In these days of generally poor customer service, I was pleased to find great customer service at Blacks. It made the shopping experience more pleasurable and I will definitely go there again.
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