Wally Health - Tribeca Reviews 14

TrustScore 4 out of 5

3.9

249 Church Street, 10013 New York, New York, US


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See what reviewers are saying

Rated 5 out of 5 stars

I enjoyed my first experience and I’m excited to go back, people were super friendly and helpful. Didn’t feel like they were trying to unnecessarily upsell me, but instead help me understand how to be... See more

Rated 4 out of 5 stars

Wally is usually quick and easy but this time my appt was moved 30 min earlier to complete X-rays (I would have appreciated a call and not just a text to be sure the time worked for me). Once I arri... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Wally is the dental care of the future. The cutting-edge dental cleaning technology hailing from Switzerland is now here in NYC, with appointments available this week. Finally, you don’t have to wait six months to see the dentist. For only $249/year, get superior scrape-free cleanings as often as you need (plus, the membership includes custom at-home whitening, comprehensive checkups with the best dentists, x-rays and 3D scans). We’re also able to reverse cavities, treat periodontal disease and straighten teeth all with the most comfortable and non-invasive technology. No surprise bills, no insurance required. Visit Wally and learn why tens of thousands of New Yorkers never have to worry about getting drilled by their dentist again.


Contact info

  • 249 Church Street, 10013, New York, New York, United States

  • 833-929-2559

3.9

Great

TrustScore 4 out of 5

14 reviews

5-star
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1-star

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Rated 1 out of 5 stars

This was simply a horrible experience

This was simply a horrible experience, from the office setup to the attitude of the workers, to the treatment, it was really bad. The "exam" was performed in a makeshift office without privacy; the technicians were unfriendly, did not introduce themselves, and seemed unwilling to be there. This was my first appointment. I went there as I had recently moved, and I have healthy teeth and make sure I see a dentist twice a year. They told me that I had cavities and required a "deep cleaning" at an additional cost because of my excessive tartar buildup, and they could not perform a "normal" cleaning. Of course, I asked what the price was, and it was expensive. I said "no thanks" and went to a real dentist. The dentist performed a routine cleaning and confirmed I did not have any cavities requiring fillings. I would avoid this office at all costs.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

It’s really difficult to get an…

It’s really difficult to get an appointment and even when you do get one- they change it without warning. This is the third time they shuffled me and I can’t go! Also they give you these stupid grades but they don’t give you a post visit summary. Very frustrating!!!!

June 7, 2026
Unprompted review
Rated 4 out of 5 stars

Wally is usually quick and easy but…

Wally is usually quick and easy but this time my appt was moved 30 min earlier to complete X-rays (I would have appreciated a call and not just a text to be sure the time worked for me). Once I arrived, I was seated and did X-rays quickly. But then the hygienist wasn’t ready yet so I was moved into 3 different chairs, one after the next, preparing for the hygienist who never came. Finally after about 30 minutes and nothing, I was moved back to the original chair I had been in and then the hygienist appeared. I would have appreciated coming at my scheduled time and doing everything then- it doesn’t make sense to bring someone in early for X-rays just to make them wait longer.

Also the tech who worked with me seemed angry, she kept slamming things around and tried to take my blood pressure with 2 cuffs which were out of battery or not working. When I told her they weren’t doing anything you pulled it off of me, hurting my arm.

March 19, 2026
Rated 5 out of 5 stars

Cleanest ever!

It was a bit delayed but they communicated that. I left with my teeth cleaner than i have ever felt! Definitely worth the money!

January 23, 2026
Rated 5 out of 5 stars

Great first experience!

I enjoyed my first experience and I’m excited to go back, people were super friendly and helpful. Didn’t feel like they were trying to unnecessarily upsell me, but instead help me understand how to better take care of my oral health

January 14, 2026
Rated 5 out of 5 stars

The hygienist (Collette) was friendly

The hygienist (Collette) was friendly, and explained everything she would seek to accomplish before, during and after my initial exam. This helped set my expectations- which was exceeded by the level of care she delivered.

December 3, 2025

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