Challenge Fencing Ltd Reviews 

1,756
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness, knowledge, and friendliness of the staff, who often go above and beyond to assist. The delivery service is frequently highlighted for its promptness, flexibility, and the exceptional helpfulness of the drivers, ensuring goods arrive on time and are placed exactly where needed. People are also very satisfied with the high quality of the products received. The overall service is described as excellent from start to finish, with many appreciating the smooth ordering process and clear communication throughout. Consumers frequently mention the reliability of deliveries and the robust quality of materials, making them happy to use the company again. This consistent positive experience contributes to strong recommendations from many customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of deliveries,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, professional, and... See more

Order

Reviewers mention positive feedback about their order experiences, highlighting the ease of the ordering... See more

Product

Users describe positive interactions with product, consistently praising the high quality and durability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant help from Challenge Woking....last minute on Friday before Christmas needed some sort of rustic panels to replace our broken forest school den in time for our Chrudtmas event 3 days later A... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! After being let down by a well known store for fence panels, concrete posts and gravel boards I called Challenge. Super friendly and very knowledgeable lady on the phone - called F... See more

Company replied

Rated 5 out of 5 stars

Excellent delivered a day before actual delivery date.could of delivered the day before but sadly wasn't around. Excellent products no damage perfect even helped me put it where I needed it couldn't a... See more

Company replied

Rated 5 out of 5 stars

Glen seems to have worked some magic here - I dealt with Challenge only once when I worked as a builder just as he started a few years ago and the experience was shocking. He apologised and said it wa... See more

Company replied


Company details

  1. Fence Supply Store
  2. Garden Center
  3. Landscaping Supply Store
  4. Lumber Store
  5. Railroad Ties Supplier
  6. Wood Supplier

Written by the company

The easiest, friendliest & most modern way to buy a fence, deck or gate. At Challenge Fencing we’re here to offer help & advice on all of your garden fencing & wooden landscaping projects. We are a local business in Surrey & Kent under the same ownership since 1987 with a history dating back to the 1940s. We only sell premium quality garden fencing, decking, driveway & garden gates and landscaping products such as wooden sleepers. So whether you’re planning a new garden fence or deck, updating your garden furniture, or requiring the added security of a strong garden or driveway, our huge stock means we’ve always got exactly what you are looking for. Our friendly in-branch staff will help make your next garden project a little easier with professional advice & installation guidance. You can buy online & choose to collect at your local branch or have one of our helpful delivery teams drop off your order at home. If you have any questions please telephone your local branch or message us via our Facebook page @ChallengeFencingLtd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,756)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So good that it could not have…

It was so good that it could not have been better. From checking product,ordering, delivery and talking to staff. It was easy,informative,helpfull and fast.Thanks to Challeng Fencing.

June 30, 2026
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Derek Moore, for your kind review; it is very appreciated.

Rated 4 out of 5 stars

All good

There was a shortage on collecting items. However, this was rectified the following day by delivery to home address.
Overall happy with service

June 22, 2026
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Steamman, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Good service all round

Placed an order for feather edge boards that were out of stock. Had an email back offering an in stock option for the same price as my original order.
Delivery was made two days later.
Very good service around.

May 26, 2026
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Reply from Challenge Fencing Ltd

Thank you, Stewart Trussler, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Very good contact

Very good contact, order completed 100%, high quality goods, I recommend.

April 30, 2026
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Reply from Challenge Fencing Ltd

Thank you, Artur Buchingier, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Challenge Fencing Maidstone

Challenge have been my go to supplier for many years.
They always provide a efficient professional service using only quality products.

May 11, 2026
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Colin, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Easy to order

Easy to order. All timber turned up on time. All good.

May 22, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Gerry, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Staff are always helpful here

Staff are always helpful here. They take time to find a solution to your partuclar problem, helping the amateur like me to fix his fence. I've been using them for years, Downside included, and know where to go when I have to sort out a fence problem at home. In this case, having some loose larchlap boards to let me repair a fence panel.

May 21, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Terry Knott, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Even got a refund!

Ordered online and discovered when I went to pick up the fence post I had ordered the wrong size. This was quickly dealt with and a refund given on the spot. Very helpful staff and was able to quickly pick up the various products I had ordered in their yard. Excellent service.

May 4, 2026
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Reply from Challenge Fencing Ltd

Thank you, Des, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Maidstone Order

My order was placed at the Maidstone branch, as previous orders, staff were very helpful and gave advice. Delivery was arranged over the phone to suit us both. The driver (I believe was Ann) was extremely helpful in unloading exactly where I asked.

May 18, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, JM, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

A1 service from order to delivery

The driver called to say she was en route. Very friendly and helpful. Placed item securely to side of house.
Exactly what you want from a company, carried out delivery exactly as promised.

May 18, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Very easy to order and a quick delivery…

Very easy to order and a quick delivery service with a very nice and pleasant delivery man. Would definitely order from you again.

May 3, 2026
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Reply from Challenge Fencing Ltd

Thank you, Mary Fowler, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

An excellent experience from start to…

An excellent experience from start to finish. From point of sale through to delivery, we were kept informed at every stage. Prompt, efficient and above all, professional service. Would absolutely recommend.

April 21, 2026
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Alex Rundle, for your kind review; it is very appreciated.

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