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Choose Your Horizon Reviews 241

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and supportive, creating a non-judgmental and caring environment. Many people highlight the exceptional customer service, noting quick responses and a willingness to resolve issues. The user experience is frequently described as smooth, easy, and intuitive, making it simple to get started and navigate the program. Reviewers also appreciate the continuous check-ins and the overall support provided throughout their journey. However, some customers expressed dissatisfaction with certain aspects of the product, with a few reporting significant side effects from the medication. There were also occasional concerns about the availability of appointments and the follow-up process, with some individuals experiencing delays in treatment or difficulties in getting necessary documentation.

What people talk about most

Product

People report ambiguous experiences with product. Many customers found the medication, such as Naltrexone, to... See more

Service

Users describe positive interactions with service, highlighting the supportive approach and effective... See more

User experience

Clients share positive opinions on user experience, highlighting the app's usefulness for tracking progress,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and support. Many reviewers... See more

Customer service

Reviewers express high satisfaction with customer service. Many highlight the exceptional and responsive... See more

Based on these reviews

Rated 5 out of 5 stars

Definitely successful at cutting back- can’t explain it, but I am very pleased. Much less alcohol consumption and have lessoned hard liquor to one or two drinks per week at this point, although I st... See more

Company replied

Rated 5 out of 5 stars

Legitimate service, well worth the money. It does offer many additional services, some have additional fees some are free but all are helpful. Key thing is it helps they help set you up. Continuous ch... See more

Company replied

Rated 5 out of 5 stars

Smooth interface eliminates barriers when you’re already doing something hard. I’m excited to see others like myself find more self control and power in their own choices, with help from Choose Your H... See more

Company replied

Rated 5 out of 5 stars

I think CYH is a worthy option if one wishes to delve deeper into one's mind. I have had two ketamine sessions thus far. They are nothing to fear--you know who you are while on the ketamine! Ketam... See more

Company replied


Company details

  1. Mental Health Service
  2. Addiction Treatment Center
  3. Alcoholism Treatment Program
  4. Medical Group

About Choose Your Horizon

Written by the company

A Higher Standard of Care for Modern Wellbeing

At Choose Your Horizon, we support people who want to feel clearer, calmer, and more in control of their habits and health. Whether you’re exploring ways to drink less, manage stress, or strengthen your emotional resilience, our programs are designed for individuals who value science-backed solutions and exceptional care.

  • Naltrexone Therapy: A refined, evidence-led approach that gently reduces cravings and helps you create a healthier relationship with alcohol—ideal for those who want to cut back mindfully, without judgment or rigid rules.
  • Ketamine Therapy: A next-generation option for those seeking deeper clarity, balance, and relief from mood challenges.

Our philosophy is simple: meaningful change happens when high-quality medical care meets thoughtful guidance and a supportive human experience. From your first consultation to long-term follow-through, we provide personalized, discreet, and effective care entirely from home.

For people who want more than willpower, for those ready to design a healthier, more intentional life, Choose Your Horizon is here to elevate that journey.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great experience

My only complaint is that the liver tests would be more in depth and more informationally tailored to my results. Other than that- I love everything about my journey with ChooseYourHorizon.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Guided Experience!

The integration guide was compassionate, patient and understanding. The sessions seem to really be helping with my depression where other treatments did not. I have treatment-resistant depression. I highly recommend Choose Your Horizon!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and confidential for prescription…

Easy and confidential for prescription purchase with support from healthcare providers

April 17, 2026
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Reply from Choose Your Horizon

Thank you for your feedback! We’re glad to hear that you found the process easy and confidential, that’s something we work hard to provide for every member.

It’s also great to know you felt supported by our healthcare providers. Having access to guidance along the way can make a big difference, and we’re here whenever you need us.

We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

The pills are not working for me

The pills are not working for me. I can drink as much as I want with no consequences that was not what I was looking for. They didn’t help with the cravings to start. It didn’t make me sick at all with to much drinking and that was what I was hoping for.

March 19, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for sharing your experience and we’re really sorry to hear that the medication hasn’t worked the way you were hoping.

The treatment we provide isn’t designed to make you feel sick when drinking, but rather to help reduce cravings and change your relationship with alcohol over time. That said, everyone responds differently, and sometimes it can take adjustments or additional support to see the desired results.

We’d really like to help you get more out of the program. If you’re open to it, connecting with one of our providers could be a helpful next step to review your experience, discuss what you’re feeling, and explore other options that may better support your goals.

Please don’t hesitate to reach out to our care team @ hello@chooseyourhorizon.com, we’re here to support you.

Rated 5 out of 5 stars

If you want to cut down or quit…

If you want to cut down or quit drinking entirely, this is a great program to choose, especially if you participate in their online groups for support which are included and free. Definitely a more positive experience than AA.

I liked the fact that there was no pressure to quit entirely, just acknowledgment and support that you are trying to improve your relationship with alcohol. It really works!

April 10, 2026
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Reply from Choose Your Horizon

Thank you so much for sharing your experience! We’re really glad to hear the program has been a positive and supportive fit for you. Our goal is to meet people where they are, so it means a lot that you felt encouraged without pressure while working to improve your relationship with alcohol.

We’re also happy you’ve found value in the online support groups, they’re an important part of building connection and staying motivated. Your feedback is incredibly appreciated, and we’re honored to be part of your journey!

Rated 5 out of 5 stars

Excellent

I really appreciated the people I've worked with and their dedication to helping. They are fast to reply and have great availability for appointments. The app is super useful because it gives you tools to keep track of your progress, schedule appointments and a lot more. I've been super happy with the entire experience over the past 5 months.

April 9, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for your thoughtful review! We’re really glad to hear that you’ve had such a positive experience over the past five months. Our team works hard to be responsive and accessible, so it means a lot to know that’s made a difference for you.

We’re also happy you’re finding the app helpful for tracking progress and staying organized, those tools are designed to support you every step of the way. We truly appreciate you being part of Choose Your Horizon and look forward to continuing to support you on your journey!

Rated 5 out of 5 stars

Choose Your Horizon is very supportive

Choose Your Horizon is very supportive, offers lots of tools to help you on your journey. I especially like the daily check in as it helps me be accountable and actually see my progress.

February 3, 2026
Unprompted review
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Reply from Choose Your Horizon

We're really happy to know that you've been able to benefit from the variety of tools and resources we offer. It's more than just meds!

Rated 5 out of 5 stars

It works if you let it

I would have never thought, to be down to 1 drink, even 0 drinks , a day before this program. I definitely see the light at the end of the tunnel now and don't feel hopeless anymore. Would highly recommend you just have to be committed.

April 5, 2026
Unprompted review
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Reply from Choose Your Horizon

We are delighted to hear about your progress. Keep going, and thank you for sharing this!

Rated 5 out of 5 stars

This was one of the best decisions I…

This was one of the best decisions I could have ever made. This product is a real a game changer. Thanks Horizon!!!!

April 1, 2026
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Reply from Choose Your Horizon

Thank you so much for your kind words! We’re truly honored to be part of your journey and thrilled to hear that the program has been a game changer for you. Your trust means everything to us, and we’re here to continue supporting you every step of the way.

Rated 5 out of 5 stars

I have been sober for over three weeks

I have been sober for over three weeks! The meds are working as part of my program! Long road ahead but THANK YOU!!

April 1, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for sharing this, what an incredible milestone! Three weeks is a huge accomplishment, and we’re honored to be part of your journey. It’s great to hear the medication is supporting your program, and we’re here for you every step of the way. Keep going!! You’ve got this and we’re cheering you on!

Rated 4 out of 5 stars

Checking In

One of the first people to check in with me was the doctor who prescribed the medication. I really appreciated that.

March 28, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for sharing your experience! We’re glad to hear that the early check-in from your provider made a positive impression as personal connection is something we truly value. Supporting you every step of the way is our goal, and we’re always here if you need anything along your journey.

Rated 5 out of 5 stars

You are kind

You are kind, nonjudgmental and consistent.

March 25, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for your kind words. Being supportive, nonjudgmental, and consistent is at the heart of what we strive to provide every single day, so it truly means a lot to hear that reflected in your experience.

We’re grateful to be part of your journey and are here for you every step of the way.

Rated 2 out of 5 stars

Ineffective

the medication has not helped reduce my alcohol consumption.

March 25, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for sharing your experience and we’re really sorry to hear that the medication hasn’t helped reduce your alcohol consumption so far. We understand how frustrating and discouraging that can feel.

Everyone’s response to treatment can be different, and sometimes it takes adjustments and whether that’s dosage, timing, or additional support we would like to find what works best for you. We’d truly like the opportunity to help you reassess your plan and explore options that may be more effective.

If you’re open to it, please reach out to our care team so we can support you more closely and make sure you’re not navigating this alone. We can be reached at hello@chooseyourhorizon.com

We appreciate your honesty and hope we can help you move forward in a way that feels right for you.

Choose Your Horizon Team

Rated 3 out of 5 stars

I think there's nothing the company can…

I think there's nothing the company can do. I believe the ball is really in my court. I'm hopeful that the meds decrease the cravings, I feel like they have somewhat. I think I'm drinking less overall, except for, of course on band practice nights. I"m Not a hard alcohol drinker, beer mainly & a glass or two of wine with dinner. I'll stick with the program as long as I feel I'm progressing.

March 23, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for your honest and thoughtful feedback, we really appreciate you sharing where you’re at in your journey. You’re absolutely right that a big part of this process is in your hands and it’s great to hear you’re already noticing some reduction in cravings and overall drinking. That’s meaningful progress.

We also understand that certain routines, like band practice nights, can be more challenging and those patterns take time to shift. Every small step counts! It’s encouraging that you’re staying mindful and committed to the program while tracking your progress.

Please know we’re here to support you along the way, whether that’s with guidance, adjustments, or just encouragement when you need it. We’re glad to have you with us and look forward to continuing to support your goals.

Rated 5 out of 5 stars

Overall experience

All aspects of my experience with horizon have been great.
The app, support and medication have been very helpful.
Communication, delivery and pricing are as expected and felt easy and pleasant.

March 22, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for sharing your experience! We’re so glad to hear that every aspect of your journey with Choose Your Horizon has been helpful. It’s great to know that communication, delivery, and pricing have all met your expectations and felt smooth and pleasant. We truly appreciate your trust in us and are honored to support you every step of the way!

Rated 5 out of 5 stars

I have had a great experience!

I have had a great experience working with Choose Your Horizon. They have exceeded all my expectations.

March 21, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for your kind words! We’re thrilled to hear that your experience with Choose Your Horizon has exceeded your expectations. Our team is dedicated to providing supportive, high-quality care, and it means a lot to know we’ve made a positive impact. We’re honored to be part of your journey!

Rated 5 out of 5 stars

The Dr actually recommended me…

We initially had a misunderstanding about the plan and how the treatments are prescribed, but they reached out to me and explained in greater detail the options that are available. I feel they are sincere in wanting to make sure I recieve the safest and most effective treatment.

March 18, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you for taking the time to share your experience and we’re really sorry to hear that you felt this way. What you described is not the experience we want any of our members to have.

Your safety, comfort, and trust are extremely important to us. Medication guidance should always be clear, appropriate, and centered around your well-being and not confusing or financially driven. We’re especially concerned to hear that you became ill and felt unsupported in your care.

We would truly appreciate the opportunity to look into this further and make things right. Please reach out to us directly at hello@chooseyourhorizon.com, so we can review your case, address your concerns, and ensure you receive the level of care and attention you deserve.

Thank you again for your feedback, it helps us improve and hold ourselves to a higher standard.

Rated 5 out of 5 stars

I believe the Naltrexone

I believe the Naltrexone is a huge part of my abstaining from alcohol. It compliments, my AA meetings plus the additional support from Choose Your Horizon and their daily check-in..

March 18, 2026
Unprompted review
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Reply from Choose Your Horizon

Thank you so much for sharing your experience! We’re thrilled to hear that Naltrexone has played such a significant role in your journey toward abstaining from alcohol. It's great to know that it complements your AA meetings and the support from Choose Your Horizon. We’re proud to be a part of your progress, and we’ll continue to support you with daily check-ins and resources. Keep up the amazing work, you’ve got this!

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