Darwin EscapesReviews 

169
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and willingness to go above and beyond, making every interaction pleasant. Many people highlight the excellent locations, describing them as beautiful, well-maintained, and perfectly situated for relaxation and family enjoyment. Reviewers also appreciate the overall holiday experience, noting the welcoming atmosphere and the sense of community within the parks. However, some customers also noted issues with the facilities and quality of their accommodation, mentioning cleanliness problems such as dirty windows, stains, and cobwebs. There were also complaints about lodges appearing tired, dated, or having broken amenities like hot tubs, blinds, or non-functioning bath plugs. A few other people also felt that some staff members were unhelpful or rude, and that certain facilities, like changing rooms or spas, did not meet expected standards.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Location

Users describe positive interactions with location, frequently highlighting its beauty, quietness, and... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with some praising the well-kept sites and excellent... See more

Holidays

People report positive experiences with holidays, often describing them as lovely, clean, and well-kept, with... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the cleanliness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A few improvements could be made. No broom with which to sweep up only dust pan and brush. No walk in shower only bath tubs, which did not have any safety grab handles, dangerous climbing int... See more

Rated 5 out of 5 stars

Bought our holiday home at Aberconway three years ago. Right from the start Rick and his staff were friendly, helpful, nothing was too much for them. The site and its proximity to the beach is... See more

Company replied

Rated 5 out of 5 stars

Location location location Stumbled across Aberconwy Resort and Spa by accident and had bought a brand new lodge the following week. Hermoine was brilliant very capable and helpful with the whole... See more

Company replied

Rated 5 out of 5 stars

Our accommodation was ready as there was an issue with the boiler before we arrived. They gave us complimentary coffee at the bar while we waited, which was a really nice touch. The Lodge itself was s... See more


Company details

  1. Holiday Home
  2. Cabin Rental Agency
  3. Holiday Park
  4. Lodge
  5. Real Estate Agency
  6. Vacation Rental

Written by the company

Create memories that last a lifetime with Darwin Escapes, where unforgettable UK getaways and welcoming holiday homes come together in some of the country’s most beautiful locations. Whether you’re planning a fun-filled family break, a relaxing countryside retreat, or looking for a place you can return to time and time again, our resorts offer the perfect base to enjoy your time away. Our collection of holiday resorts can be found across the UK in carefully chosen destinations, from peaceful rural settings and woodland escapes to stunning coastal locations. Each park has its own unique character, but all are designed to help you relax, explore and make the most of your time together. With a wide range of accommodation options, from modern lodges to comfortable holiday homes, there’s something to suit couples, families and groups of friends alike. Many of our resorts are especially popular with families, offering spacious accommodation and plenty of opportunities to enjoy the outdoors. Spend your days exploring nearby attractions, discovering scenic walking trails, or simply enjoying quality time together in a welcoming environment designed for relaxation and fun. If you fall in love with one of our destinations, you can even make it your regular escape. We offer a selection of holiday homes for sale at many of our resorts, giving you the opportunity to own your own retreat in a location you love. It’s the perfect way to enjoy spontaneous getaways, long weekends and family holidays whenever you choose. Whether you’re visiting for a short break, a longer holiday, or considering holiday home ownership, Darwin Escapes invites you to slow down, reconnect and discover some of the UK’s most enjoyable places to stay.


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(169)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Keswick Retreat. Disappointing pet friendly lodge.

We stayed in the Wordsworth Lodge (pet friendly). On our arrival we were given the keys we entered the lodge there was a smell of sewage and a ridiculous amount of flies.
We noticed how tatty and tired the lodge looked:
Ripped curtains & arm chairs, laminate flooring & skirting board lifting. Unclean paint work.
We spoke to reception staff who provided us with a can of fly spray & told us to run the water for 5mins to remove the smell of sewage (worked to a degree). We were told some of the lodges are tired looking and they are in the process of updating them...not good enough.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Omg what a great place to stay

Omg what a great place to stay, staff friendly, location great, site very nice, lodge number 5 fantastic, really enjoyed the private back patio and the hot tub, lodge was very clean and comfortable

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN.

NEVER AGAIN AN ABSOLUTE WASTE OF MONEY,MANAGEMENT NOT INTRESTED CONSTANT LIES,PROBLEMS THAT SHOULD HAVE BEEN SORTED OUT BEFORE ARRIVAL,BAR CLOSES AT 10.00 PM MON TO SAT AND 9.00 PM ON SUNDAYS,YOUR ON HOLIDAY.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted

We are absolutely delighted to own a holiday home at Aberconwy Resort & Spa. It has truly been a life changing experience for our family. We explored several options across the region and carried out extensive research before making our decision, and we couldn’t be happier with our choice.

From start to finish, our experience with the sales team has been exceptional. Everyone has been kind, welcoming, and incredibly helpful throughout the process. Hermione, in particular, went above and beyond to ensure everything ran smoothly, and we are very grateful for her support.

One of the things we value most is the wonderful community at the resort. We have lovely neighbours, and everyone we meet shares the same desire to relax, unwind, and enjoy their time here. There is a genuine sense of friendliness and belonging that makes every visit special.

What started as a holiday destination has become so much more, it has become a lifestyle. Even those who have owned their holiday homes here for many years still speak with excitement about returning to the resort, which says everything about the unique atmosphere and experience Aberconwy Resort & Spa offers.

We would wholeheartedly recommend it to anyone looking for a place to create lasting memories and enjoy the very best of holiday home ownership.

Jonathan, Audrey and family

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

We have been on Aberconwy for 11 years.

We have been on Aberconwy for 11 years.
11 very happy years.
The site has everything… amazing restaurant, pool, spa, gym, hair salon and coffee shop.
Add to that the beach is right on the doorstep, the marina is a 10 minute walk and a stroll into Cowy town is about 25 minutes.
The groundskeepers do a great job and it’s always looking immaculate.
Yes, it’s not the cheapest park in the area but you get what you pay for.
Looking forward to the next 11 years here.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

We have been at Aberconwy for nearly 2…

We have been at Aberconwy for nearly 2 years now and we all agree it’s the best decision we have ever made. Rick and his team have bent over backwards to ensure that our time there has been perfect.
Chris, Karen and family.

June 20, 2026
Unprompted review
Rated 4 out of 5 stars

I was disappointed with the…

I was disappointed with the cleanliness. Majority of the lodge was great. In the bathroom there were hundreds of spider eggs which I hoovered up and two days later they were back. Dust on shelves, and big cobwebs above door which i watched a spider catch two flies and wrap them. Despite this i love the holiday

June 13, 2026
Unprompted review
Rated 4 out of 5 stars

A few improvements could be made.

A few improvements could be made.

No broom with which to sweep up only dust pan and brush.
No walk in shower only bath tubs, which did not have any safety grab handles, dangerous climbing into bath tub at 80+ yrs of age.
Windows of lodge were absolutely filthy need a darn good clean.
Duvet in master bedroom barley covers the bed, no where near big enough.
TV in main lounge, screen on the way out, had two bright spots right in middle of screen.

Apart from these items we had an enjoyable stay at the Woodside Bay Retreat, Isle of White.

June 4, 2026
Rated 5 out of 5 stars

We’ve just returned from another stay…

We’ve just returned from another stay at Piran Meadows and, once again, the whole experience has been spot on.

The site itself is absolutely immaculate — everything is clearly well looked after, from the lodges through to the grounds, which are consistently clean, tidy and maintained to a really high standard. It’s one of those places where you can switch off straight away because everything just feels right.

The facilities are excellent. The swimming pool is a real highlight — clean, well run and perfect for families — and there’s plenty to keep the kids busy with activities throughout the day. There’s genuinely something for everyone, which makes it ideal whether you're there to relax or keep the kids entertained.

The bistro restaurant is another big positive. Great food, good atmosphere and exactly what you want on-site after a busy day — simple, quality meals done properly, with plenty of choice for both adults and children.

What really sets Piran Meadows apart though is the team. Every member of staff we came across was friendly, helpful and clearly takes pride in what they do — and that shows across the whole park.

A particular thank you to Paul Wilcox, the Site Manager. His leadership and attention to detail are evident throughout the site, and it’s clear the standards he sets filter right through the team. It genuinely makes a difference.

All in all, a fantastic site that we’d absolutely recommend — and we’ll definitely be back again.

June 1, 2026
Rated 5 out of 5 stars

Great

Our accommodation was ready as there was an issue with the boiler before we arrived. They gave us complimentary coffee at the bar while we waited, which was a really nice touch. The Lodge itself was spotlessly clean and had everything you could want. We ate in the bistro on both nights of our stay and the food was really tasty.

May 2, 2026
Rated 5 out of 5 stars

Beautiful retreat to enjoy and relax…

Beautiful retreat to enjoy and relax with family Kirsty on reception was wonderful hot tub was amazing and the guys were friendly and very respectful when testing whilst we were sitting on the patio deck can’t wait to come back

June 1, 2026
Rated 5 out of 5 stars

Hidden Gem

After more than eight years at Aberconwy Spa & Resort, I can honestly say it’s become so much more than a holiday park — it’s a community. I’ve made fabulous friends here, and every visit still feels like a breath of fresh air. The park is beautifully situated, wonderfully quiet, and the perfect place to switch off and relax.

Signatures Restaurant is our little gem. The food is always amazing, and Jimmy and his team make you feel welcome the second you walk through the door. It’s the kind of place you look forward to before you’ve even left home.

And of course, a special mention to Hermione and Rick in the sales team — always smiling, always helpful, great team all round from the sales, gym, spa, restaurant, maintenance & security, always happy to help - I’m not moving.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVIOD, pure filth.

We stayed at a Darwin escapes holiday site in Mullion Cornwall called “Mullion Cove Coastal Retreat” from May into June 2026, this place is vile, I cannot put into words how BAD this place is, filth is an understatement!!! If I could attach pictures I would of to help people looking to book, you would be SHOCKED !!! PLEASE do your homework and read ALL reviews before parting with hundreds of pounds to stay in this cesspit (read the bad reviews NOT just the good ones) the bad ones are spot on !! IT IS FILTHY !!

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Here now at Cheddar woods only had a 3…

Here now at Cheddar woods only had a 3 day break for my friends birthday and we was put in a lodge with a broken hot tub! Main reason for the weekend! No communication to what’s happening. Just told you will get a refund for that day and Rubbish tv signal also! Just something else to go wrong.

May 29, 2026
Unprompted review

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