Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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I visited during this last heatwave when my mother's fridge broke. She is 91 and has dementia so it was imperative that we get a new fridge as fast as possible for her, and the live-in carer.
Eamonn listened and understood both what we needed and the budget/time limitations we had. A new fridge was chosen, delivered and installed a couple of days later.
Really lovely people, so easy to deal with, very very helpful and super reliable too. Can't recommend them enough. Thanks Eamonn!!
Brendan in Tullamore was very helpful in finding the dishwasher we wanted. He arranged for one to be delivered from another branch and sorted home delivery/installation too. He offered sound advice on a stick vacuum too so we bought it even though we didn’t go to the store with this intention. Great service from Brendan
SO26-1337430 - I dealt with Gareth day just coming in to receive my product. Gareth was friendly and quick receiving my product very efficient and a lovely chap
Daniello and Liz in the Artane store in Dublin were so helpful and super to deal with. Their help and advice was greatly appreciated!
Great shop, easy to navigate, lots of different options for what I was looking for. Staff member Mandy was very helpful giving great advice.
Farhan was a very good salesman and knew his product well.
Conor in the Limerick store was so helpful in helping me today, above and beyond service! Thanks so much

Reply from DID Electrical
Conor was very helpful in Limerick, no overselling, informed me and gave me the perfect advice. Will be back and would definitely recommend to all who ask.

Reply from DID Electrical
A very helpful member of staff who’s name is Gareth at the checkout !

Reply from DID Electrical
Staff in the shop were so helpful and friendly.

Reply from DID Electrical
More the helpfully couldn't have been easier to deal with

Reply from DID Electrical
Linda went above and beyond when organising repair of a tablet we purchased at DID Bandon.
She is capable, friendly and goes the extra mile.
Thanks so much Linda
Emma Keane

Reply from DID Electrical
Fourteen months ago we purchased a HAUER washing machine from DID Electrical in Lucan. Since then, a steel ring around the door opening liner has come loose four separate times, each incident causing significant flooding in our utility room. The water has seeped under the adjoining stud partition and beneath the timber floor in the next room.
We now have a persistent mouldy smell throughout the house, and we’ve had to spend over €600 on two dehumidifiers in an attempt to dry out the affected areas. The timber floor has warped and discoloured from the water damage, and the adjoining room is still not fully dry.
We have been engaging with DID Lucan for several weeks. Yesterday we purchased a new washing machine, and to be fair, the team did discount the cost of the faulty HAUER machine from the price. However, we are now facing thousands of euro worth of damage to our home as a direct result of this recurring fault. The staff advised that they could not assist with the damage and suggested submitting a formal complaint.
DID, we are asking for your help. The repeated failure of this appliance has caused extensive and costly damage to our home, and we would appreciate support in resolving this properly.

Reply from DID Electrical
Installation was done speedily by an extremely competent and friendly gentleman. Delighted with my new Indesit washing machine and an absolute bargain at the price; €325.25 including removal of existing appliance, delivery and installation of new machine. Hihgly recommend D.iD.

Reply from DID Electrical
Great from Start To Finish. Derek helped me with a new TV and you can see how much experience & knowledge he had. Many Thanks for the seamless transaction.

Reply from DID Electrical
Went to DID Electrical in Killarney. Nikola talked us through the washing machines we looked at. With his wealth of information he helped us to pick out one that would suit our needs best. He was extremely patient and answered all the questions we had.

Reply from DID Electrical
Mandy was polite and caring and everything about the product. Talkative and a delight to deal with.id certainly go back there to shop

Reply from DID Electrical
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