Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with e... See more
Company replied
Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9 Athlone, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with e... See more
Company replied
Easy going, professional staff. No pressure or hard sell; they are happy to let you browse and offer advice and assistance when needed. Good range, good prices,
Company replied
Good it was so easy to order online, but didn't receive the product yet, it was a birthday present opted for click n collect but not yet delivered to the shop. Ordered on 28th April
Company replied
I purchased all utilities for my new house from DID , Athlone. Mr. Geoff helped me to select right appliances according measurements provided for utilities.He suggested best utilities, good energy rat... See more
Company replied
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
Written by the company
Our price promise
Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9, Athlone, Ireland
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from DID Electrical - Athlone
Dealt with Jeoff in the Athlone store. He was attentive and knowledgeable. Super helpful and made the experience a positive one.

Reply from DID Electrical - Athlone
Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with everything I needed. It’s rare to come across customer service at this level. Highly recommend and will definitely be returning. Thanks again, Geoff!

Reply from DID Electrical - Athlone
Easy going, professional staff. No pressure or hard sell; they are happy to let you browse and offer advice and assistance when needed.
Good range, good prices,

Reply from DID Electrical - Athlone
Good it was so easy to order online, but didn't receive the product yet, it was a birthday present opted for click n collect but not yet delivered to the shop. Ordered on 28th April

Reply from DID Electrical - Athlone
Eoin in Athlone was a great help, full of knowledge and friendly.

Reply from DID Electrical - Athlone

Reply from DID Electrical - Athlone
Geoff in Athlone displayed great professionalism and patience today. Explaining all about the appliance and again at the till.
Thanks Geoff

Reply from DID Electrical - Athlone
Geoff was a pleasure to deal with, explaining all our questions comprehensively and thoroughly. The overall transaction was very easy.

Reply from DID Electrical - Athlone
Quick online purchase.
Got notification sms with order no. to take to store to collect.
In and out of store with my purchase in under 3 minutes.

Reply from DID Electrical - Athlone
Geoff in Athlone DID was so helpful when buying a new phone, with great comparisons between the options available in store. Highly recommend.

Reply from DID Electrical - Athlone
Made a purchase with DID Athlone Click and Collect. Very simple and quick.

Reply from DID Electrical - Athlone
Great friendly and helpful staff. Bought the box out to the car which helped alot

Reply from DID Electrical - Athlone
Brilliant service, was greeted at the door had the two items I wanted within a minute and Eoin amazing

Reply from DID Electrical - Athlone
Had a great experience with Sam in the athlone store

Reply from DID Electrical - Athlone
Michael in Athlonevdry pleasant and helpful!

Reply from DID Electrical - Athlone

Reply from DID Electrical - Athlone
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.